The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
I am satisfied with the material, the way of delivery, but I am not satisfied with the digital system of the purchase-very complicated to change some figures at the end before paying-that's why it was necessary to send back 2 healthy systems of the training for the high seas license keeping only 1 of the 3 arrive in the package if one could change just in little bit the programming of your system to give to the customer the chance to correct the figures at the end before paying
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Ludwig R.
Rating: 4 out of 5
Fast and quality product
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Olivier P.
Rating: 4 out of 5
Fast and efficient, just a small problem of order acknowledgement by email, quickly solved by phone.
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luc D.
Rating: 2 out of 5
Hello, Disappointed with your communication vis a vis gloves I imagine more in stock or available. Yes I understood when I received first the notice and then your message about this refund but no response to my next message asking why this refund.
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MICHEL C.
Rating: 4 out of 5
Very good, very fast, excellent fast delivery service offered during July and August at very appreciable low prices.
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Evelyne E.
Rating: 4 out of 5
Return shipping should be free. Or drop off our returns at a relay.
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GILLES L.
Rating: 1 out of 5
2 OUT OF 3 PAINT CANS ARE VERY DAMAGED. However, no damage on the packaging.
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Francine G.
Rating: 4 out of 5
Product conforms, good quality, fast delivery
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Bernard A.
Rating: 4 out of 5
After several purchases, I remain satisfied. A small downside, when the item ordered is not available, it would be good to be informed. For the last purchase, I was waiting for the delivery, and I learned only during my contact with your services that this article was not available.
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Jonathan P.
Rating: 4 out of 5
At first I was a little disappointed because the raincoat is extremely hot and for the summer it is not really ideal. However, for this fall and winter it should be fine.
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Nicolas L.
Rating: 4 out of 5
Good product. Fast shipping.
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ghislaine B.
Rating: 4 out of 5
fast and efficient service compliant items i had to return an item for size exchange very responsive service recommend
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Michel B.
Rating: 4 out of 5
product really anti rain, waterproof, light enough to be a waxed.
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bernard P.
Rating: 4 out of 5
Product conforms to the description and delivery time respected. One drawback: the delivery man did not ring the bell and forced the package (fortunately not fragile) into the mailbox and broke the back door.
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Gildas L.
Rating: 4 out of 5
Large catalog, many promotions, and especially advice. And nice and reactive contact. Only good stuff!
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Romain A.
Rating: 2 out of 5
Slow shipping!
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Michel L.
Rating: 4 out of 5
Musto product whose size does not really correspond to the size guide, so exchange that costs every time.
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Thierry L.
Rating: 4 out of 5
Good functioning of the appointments. Adaptive. I have no experience with other features.
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Jean-Jacques S.
Rating: 4 out of 5
good products, slow distribution
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LOIC D.
Rating: 4 out of 5
10 days of availability announced but more than 20 days in reality I received shoes in size 44.5 instead of 44 ordered
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Ghislain H.
Rating: 4 out of 5
That the supplier Croc can put you in difficulty of delivery. That your sales person is very friendly (Marie Bretagne) and facilitates exchanges and goes to the end of her job.
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pascal D.
Rating: 4 out of 5
Very professional seller No difficulty in case of refund following return of goods
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Christelle A.
Rating: 4 out of 5
The product is in accordance with my expectations, the delivery time is a little long.
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Nicolas C.
Rating: 4 out of 5
Fast and efficient. 2 points that can be improved: more detailed product photos and more competitive prices
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Franà§ois R.
Rating: 4 out of 5
Hello, nice welcome and good advice, but put a logo on your warehouse it will avoid turning to find it.
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Thierry M.
Rating: 4 out of 5
Received quickly and as expected
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Michel B.
Rating: 4 out of 5
Satisfied
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Charles G.
Rating: 4 out of 5
***
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Yves F.
Rating: 4 out of 5
I am satisfied with the services of Picksea with one small downside. The delivery was delayed due to the absence of the desired color for the product (Go pack waterproof backpack). Three weeks after the order, following a phone call from me, I was offered a similar color which I accepted. I think that this proposal could have been made earlier by Picksea but as I was offered the shipping costs, the note 4 / 5 seems fair to me.
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bernard D.
Rating: 4 out of 5
delivery times respected, and preliminary, efficient telephone information
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BAUDIN P.
Rating: 4 out of 5
very good reception, correct prices. Choice despite the season and the confinement
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Sandrine M.
Rating: 1 out of 5
Package not delivered to date or even probably lost. To be continued.
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JOSSELINE V.
Rating: 1 out of 5
unmet deadlines
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dominique B.
Rating: 4 out of 5
after a shipping error very well recovered commercially => everything perfect
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marianne B.
Rating: 1 out of 5
Waiting time too long, no news!!! Very disappointed by the quality of my boots I will not repeat the experience!
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Zineb B.
Rating: 4 out of 5
Shipping costs too expensive Otherwise the service is very good
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Bruno B.
Rating: 1 out of 5
Delay of more than 5 weeks in the order. I found out because I contacted customer service.
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Patrick C.
Rating: 4 out of 5
Good
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Edith M.
Rating: 1 out of 5
I still haven't received the package....It was lost and I contacted you to find out how it was going... So I am quite bitter to receive this message! Please act as soon as possible for a refund or a new shipment! ***
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DIDIER M.
Rating: 4 out of 5
very satisfied but the marine map sent is from 2018 when a more recent update was done.
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