Customer reviews of Picksea

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews

Summary of reviews

The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.

Reviews 1, 2 and 4 stars

Reset filters
A
Arda S.
Rating: 4 out of 5
Despite the difficulties due to the confinement and delays, very good and sincere team
Translated reviews
D
Dominique M.
Rating: 4 out of 5
all well.
Translated reviews
B
Bruno D.
Rating: 4 out of 5
satisfied with my order
Translated reviews
J
jean christophe N.
Rating: 4 out of 5
Fast delivery and conforms to the ad
Translated reviews
L
LORETTE F.
Rating: 4 out of 5
Satisfied because great selection of products and phone calls to resolve issues were effective. Delivery time extremely long...
Translated reviews
A
AURELIEN L.
Rating: 4 out of 5
Very fast delivery, product conforms, I am satisfied
Translated reviews
P
pierre G.
Rating: 1 out of 5
1 star and I'm still nice Sock ordered not in stock I am offered another model 24 hours delivery not respected and far from it, I left in offshore regatta without waterproof socks Back home I put the socks for a test in my bathtub Result socks not waterproof I am still waiting for the refund of the amount for the express delivery that was not respected and I think a commercial gesture would be welcome ***
Translated reviews
R
René M.
Rating: 4 out of 5
***
Translated reviews
C
Christophe V.
Rating: 4 out of 5
Quality of advice
Translated reviews
A
alexis R.
Rating: 4 out of 5
very good service after sale easily reachable and accommodating.
Translated reviews
S
SABINE A.
Rating: 4 out of 5
Just a little delay in delivery but just call to find out the reason and the delivery arrives as soon as possible
Translated reviews
R
RAFIK B.
Rating: 4 out of 5
Very good product, personalized follow-up appreciated
Translated reviews
D
Daniel S.
Rating: 4 out of 5
fine
Translated reviews
D
daniel T.
Rating: 4 out of 5
simple and efficient
Translated reviews
P
Patrick L.
Rating: 4 out of 5
simple, efficient and timely
Translated reviews
E
Elisabeth J.
Rating: 4 out of 5
Purchase of quality
Translated reviews
I
Ivo F.
Rating: 4 out of 5
*** D'ec Your advice because the oilcloth is really too big
Translated reviews
M
Michel P.
Rating: 4 out of 5
No problem fast and well informed delivery
Translated reviews
E
Eugénie V.
Rating: 4 out of 5
I had to make a product exchange and everything went well. Very efficient after sales service
Translated reviews
L
Ludovic G.
Rating: 2 out of 5
Products very good but the delivery tnt catastrophic
Translated reviews
P
Pascal D.
Rating: 4 out of 5
Very good, fast, good deadlines, good information in the follow-up. Small criticism: once paid online, no immediate feedback, and no possibility to take out a credit card receipt.
Translated reviews
G
Gilles L.
Rating: 4 out of 5
Good product, good service
Translated reviews
E
EUGENIE B.
Rating: 4 out of 5
I had made a mistake in the address (old store address) and I was contacted before shipping to confirm
Translated reviews
N
Nicolas R.
Rating: 4 out of 5
pleasant and efficient customer service. But the product, which was said to be available, was not in reality. No problem in my case, but stock follow-up to be improved.
Translated reviews
C
christine W.
Rating: 4 out of 5
Satisfied but delay a little long.
Translated reviews
M
Marie-Agnès A.
Rating: 2 out of 5
I ordered in May after the end of the containment and delivery in mid-August after many calls to come to the news of the follow-up of my order. Of course we can understand that the delays are more important this year, but to have to wait 3 months and not have any customer follow up is not very correct. I have a business myself and when I have a difficulty, I always warn the customer and keep him informed. It is the least I can do!
Translated reviews
K
KEMIKIAN ALEXANDRE D.
Rating: 1 out of 5
I ordered a life jacket for my autistic son. The item was in stock and I paid for the delivery in 24 hours. I did not receive the vest I ordered but another model, I had the delivery in 72h. You won't get any gesture or refund without begging for it. I do not recommend Picksea, who through their unacceptable Terms of Sale and Return they use to their advantage to place you in a *** their unsold items considering the cost of the product they know they are not risking much and a *** will cost you 20x the price of the item. Picksea should be ***
Translated reviews
C
Christophe L.
Rating: 4 out of 5
Good listening to the customer
Translated reviews
R
Renaud B.
Rating: 4 out of 5
Clear site. Logical tree structure. Interesting prices.
Translated reviews
X
Xavier B.
Rating: 4 out of 5
***
Translated reviews
A
Alain V.
Rating: 4 out of 5
Delay in reception due to difference in color. After phone contact, reception within 3 days. No problem.
Translated reviews
A
Amanda B.
Rating: 4 out of 5
Good experience On this site and good advice From the staff, I recommend!
Translated reviews
J
jb R.
Rating: 4 out of 5
Despite an error in order preparation, very good reactivity to send the right product and return the wrong one.
Translated reviews
G
Gil V.
Rating: 4 out of 5
Easy ordering and fast delivery Very good
Translated reviews
X
Xavier O.
Rating: 4 out of 5
Fast processing of the order Fast shipping Invoice easily accessible Very good site for professional But a little expensive perhaps the price of tranquility
Translated reviews
J
Jean-Franà§ois P.
Rating: 2 out of 5
The offer was tempting, the response to my order was quick. But then I didn't hear anything for several weeks, and I had to insist to learn that the item I had ordered and had been told would be shipped soon was no longer available. The offer that was made to me afterwards was decent and the matter ended quite well. All in all, it appears that the presentation of available articles must be well followed and above all that the announcement of a forthcoming order should only be made with certainty.
Translated reviews
T
Thierry G.
Rating: 4 out of 5
Fast delivery with good information on the routing of the package
Translated reviews
J
Julian C.
Rating: 1 out of 5
Disappointed... I did not receive the product I was expecting, different from the product images on the site and no response or feedback from support to address the issue: / First experience inconclusive.
Translated reviews
D
Dominique S.
Rating: 4 out of 5
I would recommend.
Translated reviews
C
christine L.
Rating: 1 out of 5
Big problem of delivery I paid for a delivery 48h and I had my parcel 4 days after The carrier is ABSOLUTELY not serious and deposited the parcel in relai colis without passing by my residence I ask for the refunding of my expenses of delivery
Translated reviews