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A
Rating: 4 out of 5
Some computer difficulties solved by phone
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Customer reviews of Picksea
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews
Summary of reviews
The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
Reviews 1, 2 and 4 stars
Reset filtersF
Rating: 4 out of 5
Top product
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L
Rating: 4 out of 5
I am very satisfied with the processing of my order and the follow-up.
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M
Rating: 4 out of 5
speed of shipment and quality of the product
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R
Rating: 4 out of 5
Good value for money, plus good order management
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J
Rating: 4 out of 5
Not bad at all despite the current circumstances
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C
Rating: 4 out of 5
The delivery was scheduled for July 17 and I had not seen this before ordering. I probably would not have ordered it if I had seen this delivery date before validating my order. However, the delivery can take place a few days after my order well before July 17 so very good surprise!
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A
Rating: 4 out of 5
Fast order processing and fast delivery too. It was great! Customer service on the phone was also very professional. However, the order of 3 trolleys was shipped in 2 times. So I had to pay twice the customs clearance fee (***)... It was not cool. I don't know if it's related but at the same time I received a fake email from chronopost asking me to pay shipping fees. I almost fell for it, it was very well done. Fortunately I received the notice from the Post Office at that time and did not pay the requested amount. Best regards! ***
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J
Rating: 4 out of 5
Good reception and order delivered as soon as possible. Very reactive in the case of a return order and refund made in the stride. bravo for that. only downside, in the future it will be necessary to check the good information of the proposed products because the last one that I ordered did not correspond to the announced measures.
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H
Rating: 4 out of 5
Delivery time a little long.
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L
Rating: 4 out of 5
I am satisfied with the site but I have a delivery problem with the colissimo (product still not delivered after 2 weeks...) My only advice would be to... change the delivery man. :-) I also have another colissimo from another company that is also out of order. Desperate.
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A
Rating: 4 out of 5
I discovered your company by chance while searching for the *** products, I am delighted to have found a supplier close to my home.
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O
Rating: 4 out of 5
Good quality product.
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R
Rating: 4 out of 5
Many problems to be delivered following the deconfinement but the Picksea team managed to find solutions so that my package finally arrives Bravo !!!!
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J
Rating: 4 out of 5
I am very pleased with the service and the quality of the product. The order was modified and shipped immediately. thank you Picksea for your reactivity.
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P
Rating: 2 out of 5
1st delivery very slow: 2 weeks 2nd by paying a supplement for 48 h: 10 days!
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Y
Rating: 4 out of 5
No instructions in the box. Took three times for the final assembly. A little disappointed for the price
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E
Rating: 4 out of 5
Even if the initial delivery time was not respected because of supply problems (covid 19). My interlocutors were always very courteous and concerned to give me satisfaction. Serious site to recommend
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F
Rating: 4 out of 5
Two purchases, the first one took a long time to arrive, the second one was perfect
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P
Rating: 4 out of 5
Nothing to complain about.
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P
Rating: 1 out of 5
Ordered on January 10th, no news until I received it in June.
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J
Rating: 1 out of 5
Products indicated in stock, which was inaccurate. Visa card debited upon ordering.
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L
Rating: 4 out of 5
What I like about Picksea, besides the quality of the products sold, is the efficiency of the sales department and the reactivity.
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C
Rating: 2 out of 5
Order not delivered on time, referral error or ?
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D
Rating: 4 out of 5
Successful purchase of a nautical chart.
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G
Rating: 2 out of 5
The sizes received do not correspond to the order
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J
Rating: 1 out of 5
After receiving an item, I realized that the item did not correspond to the description on the website. There was a problem of dimension. After calling the after-sales service to explain the problem, the seller told me that there was nothing he could do and that it was the fault of his supplier. He did not want to take charge of the return costs for a product that did not conform to the description. For me it will be the 1st and last time I order on this site. Not at all commercial!
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D
Rating: 1 out of 5
hello too long the apron has arrived cordially to all the team picksea
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J
Rating: 4 out of 5
Very fast shipping, competitive price.
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P
Rating: 4 out of 5
Very satisfied with the customer service, available, considerate and good advice!
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G
Rating: 4 out of 5
Very good support However I had to add a thickness on my handlebar VTT to install it Satisfied and bluffing that holds well!
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J
Rating: 1 out of 5
Little communication No response to my email No commercial system
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F
Rating: 4 out of 5
Satisfied!
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M
Rating: 4 out of 5
No problem with delivery, perfect product.fast delivery.
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J
Rating: 2 out of 5
To be contacted only one week after the order to be warned that the product is out of stock I find this lamentable.
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G
Rating: 4 out of 5
Very complicated 9 week but you know why!
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J
Rating: 4 out of 5
I would have appreciated a commercial gesture (gloves, cap, etc...) for the discount operated on my articles (Promotion - ***%) between the realization of my order AND the reception of the products.
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T
Rating: 1 out of 5
I ordered a pack of offshore boat license at the beginning of April that I still haven't received. I don't think it's right to charge for a product you don't have.
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Z
Rating: 4 out of 5
corresponds to the request. delivery in time. thank you
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K
Rating: 2 out of 5
Every time I order there are many delays in delivery
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