Customer reviews of Picksea

Big problem of delivery I paid for a delivery 48h and I had my parcel 4 days after The carrier is ABSOLUTELY not serious and deposited the parcel in relai colis without passing by my residence I ask for the refunding of my expenses of delivery

1st delivery very slow: 2 weeks 2nd by paying a supplement for 48 h: 10 days!

Ordered on January 10th, no news until I received it in June.

Products indicated in stock, which was inaccurate. Visa card debited upon ordering.

Order not delivered on time, referral error or ?

The sizes received do not correspond to the order

After receiving an item, I realized that the item did not correspond to the description on the website. There was a problem of dimension. After calling the after-sales service to explain the problem, the seller told me that there was nothing he could do and that it was the fault of his supplier. He did not want to take charge of the return costs for a product that did not conform to the description. For me it will be the 1st and last time I order on this site. Not at all commercial!

hello too long the apron has arrived cordially to all the team picksea

Little communication No response to my email No commercial system

To be contacted only one week after the order to be warned that the product is out of stock I find this lamentable.

I ordered a pack of offshore boat license at the beginning of April that I still haven't received. I don't think it's right to charge for a product you don't have.

Every time I order there are many delays in delivery

Package not received Post Office must investigate

1 month to ship the order because of a simple cut to length. Way too much...

I ordered a pair of Fastnet boots from Dubarry in size 44; I received two left boots, one in size 43 and the other in size 44 ... It's hard to do worse!

Two months delay to receive my order and not even a commercial gesture

After ordering online, I did not receive any information for 3 weeks. I called to inquire and was told that the supplier had not yet sent the package, but that it should arrive the following week. That the supplier is late is understandable, but not being informed of the delay by email or text is unacceptable! I even wondered if the order had been registered.

Hello, Very dissatisfied order of 3 bags only 1 received.

I sent you a message 15 days ago to be reimbursed and I still haven't had an answer

I am not satisfied, my order was 2 months late, no mail from you I had to call 2 times and when I ask why I am not warned, a lady said we can not call everyone .... not very commercial

The delivery is too long a week that my package is in delivery and still not received

order placed on 18/11 with promise of delivery before 15/12. Message to warn of a delay in supply expected for 21/12. Calls to follow .... nothing until the 24th when I go to the place = still not arrived this 24/12

I received an item that did not correspond at all to the one I had ordered (I received a plain white neutral cover instead of a navy and red one).Very disappointed by the quality.Price much too high....I had to send it back and am waiting for a refund.But I am warned that the site reserves the right to apply a ***% discount on the product ......

Very disappointing. The product (40 mm long flat calipers) is announced in stock but the order is sent only after 4 weeks. Without any news, I had to contact myself to get information and understand what was going on: waiting for the supplier. I absolutely needed it for the Christmas vacations. I was right to anticipate my purchase in November... Moreover, for an unknown reason, the package was not delivered to the requested relay point. Last surprise: when I finally get my order back, I notice that the flat stirrups are not the size I ordered (50 mm instead of 40 mm). Very long delays, unsolicited information, modified delivery, non-compliant order: full marks! Usually I never put reviews (positive or negative) but this is out of the ordinary enough to deserve it.

Correct order taking, mention of stock, etc. .... It's after that it spoils! Link to the carrier : zero Answers to customer messages on the site ; several days delay.... Muddy explanation.... Lost product Refund proposal on December 24: not before January 31 because the accountant is on vacation! Are you sure you want to do a satisfaction survey? !!!! Do competitive intelligence instead.....

I was patient because there was no urgency to repair my sail and because you were very kind on the phone but it is not normal that you continue to promote on the internet a product that you have been out of stock for three months (with the mention delivered within a week), this shows at least a negligence on your part

Products in conformity with the order Delay initially not announced, then claimed and commitment not kept 2 times

Hello, Marine card ordered on 21 /11 received on 12 /12, while it should have arrived between 02 and 05 /12 and I needed it of course on those dates. When I called, the person on the phone gave me the impression that it was an oversight, she offered to reimburse me because I told her that the other people in the training had received it on time (ordered from competitors) and assured me that I would have it on the 11th, I went to the relay point, still not arrived. So I will not repeat the experience, because I am dissatisfied with the service and I am behind in my training. Sincerely

I placed an order in early November, by phone, in the morning, for a Guy Cotten suit in size M. I called back in the afternoon and the lady I contacted recorded the change to size S on her computer. I specified a second time the size S on the order form that I sent you with my payment check. However, I received my order in size M, a sign of a bad follow-up by your services. Result: it cost me *** euros of forwarding expenses!

I received a message from the carrier indicating a return to sender The letter carrier told me the next day that the package was leaking a viscous liquid Not packed well enough? Or mistreated? Or both.... Not yet received

Disappointed after a refusal to group my last two orders to give me free shipping. Instead you offered me the delivery for the next order which for me is not a commercial gesture, just a way to push me to buy.

Order announced as delivered in 24/48h but received 20 days later! No explanation or follow-up possible except at the end.

package not delivered on the date indicated; your laconic response: it's not me, address yourself to the post office ..... I believe for my part that as long as the product ordered is not in my possession it is up to you to assume responsibility, conclusion: not want to place another order to experience the same thing

6 weeks to receive my order. No information from picksea. The least they can do is to inform the customer.

I placed an order on October 28, and paid an additional shipping charge of *** for express delivery on October 30. We are on November 12 and I still have nothing! despite several calls and a new shipment of my order on October 6 for delivery on October 8. The carrier says he came to my home: false, I did not move all day, and warns me on the 9th of his delivery at a partner shop in a town near here (and after having, initially, indicated to have given me the shipment in person!) I am outraged and furious. Advice: bring up the problem of the delivery driver *** to TNT, change the carrier ? ( *** ?) On the other hand, it is annoying to get the number *** and a voice mail when you do the *** to contact the company. You really have to insist that someone answers.

missing a product order blocked and refund to cry this site is to ban

The product I ordered is not the one I received. I ordered the Pezl carabiner clip which, on the site, was in its old version and in yellow/gold color. However, I received the new one, orange in color and without the same properties. I was looking for this specific product and the new one, which was sent to me, does not meet my expectations at all.

Hello, Nothing to say about the form, but on the substance... I did not receive the product ordered (wrong color: navy blue instead of blue) and no time to exchange it because I'm leaving for Japan. It's very annoying, hence my note of 2 /5; Kind regards.

Items that do not fit their description

You announce missed deadlines you sell products that you do not have Very dissatisfied with your services