Customer reviews of Picksea

Hello, a purchase made on the site Picksea the 20 /august /2019 for a waterproof bag for a total value of ***,. I received quite quickly the 23 /aoÅ"t and as soon as I receive the package I realize that it does not suit me, I return it within the hour with the return form as indicated in the package and shipping costs of *** at my expense in collissimo .SO, I paid twice for transport for an unfortunate thing to ***, total cost *** . The next time I buy from a small merchant near me. Since then I have no news from this site or anyone else, nor refund, my consumer association will be notified when I return from vacation. It is certain that on *** the problem would already be settled. It is all the same regrettable that the example comes from America. It goes without saying that I am not at all satisfied and that to put 1 star while at A is worth only 0.

Order still not received !!!!

Bad experience made, order placed, accepted and paid ... to finally be informed that the article is no longer available in the chosen color!

Not satisfied my order had to arrive before August 23 we are the 31 tjs nothing, my son by interna meaning his material (great to start the year. ....)

- When you press "forgot password", it doesn't work. - after 10 days my order has still not been shipped - I asked for information about this on the site, I did not get an answer.

Hello, it's been more than 8 days since I placed my order and you specify a delivery within a week, which is not the case. it wouldn't be serious if you kept your customers informed with a little email. worried, I called last night and a lady answered that I would have an email next week to get an answer. I'm still at the same stage today.

I am not satisfied at the moment; there is a delay for my order which has still not arrived. The exchanges with the customer service are rare or non-existent. I have had only one answer to my numerous questions. I don't find this very serious, but I hope that my order (a birthday present for my son) will arrive very soon.

We cannot answer your satisfaction survey as I have not yet received my package which was scheduled for delivery on August 19th.

Total lack of information bad interaction between customer and supplier wrong information about stock and delivery time

Order placed on August 3rd with a delivery announced under 7 days. On the 13th, despite an unanswered email and a useless phone call, I simply know that the boss is on vacation until August 26th and that only he has visibility on my delivery! We do better as reactivity!

No information on the progress of my order. I had to complain on the FB page to get a contact. Unacceptable delivery time (11 days from my purchase to shipping) (may be justified but not explained). For a 1st purchase I am very disappointed

Nothing received to date, difficult to give an opinion...

product error + return address error of the product reshipped after needing to relaunch for the fast delay promised by phone but not held in the end cde urgent for early last week, still as recovered! good news I finally found trace of the package sent to a wrong place reception yet friendly phone,

Hello I am really disappointed by the site picksea. Indeed I placed my order on Sunday June 30th. I had news of my order on July 10th specifying that it was sent via collisimo. We are on July 16th and I still haven't received anything for a use on July 18th. Indeed I was counting on these bags for a delivery. In parallel and the same day of order on June 30 I bought shirts via cafe coton. The next day I received a notice of shipment. And was delivered on Thursday July 4. The shipping costs were also offered. Comparison obliges I do not hide you my disappointment for my first test on your site. Not sure to come back. Sincerely ***

I did not receive my package so it is difficult to say!

Problem with the address and the delivery time. It's a pity because the customer service in the store is very good.

Poor experience ....I order on Saturday June 22 and ask then pay for a quick delivery....and in the end I am delivered on Tuesday July 2, 2019......

I am still waiting for news about my order. No delay, no information.

I ordered and paid 10 days ago and I received nothing ? Pb of delays !!! Delivery by chrono post ???

I ordered a waterproof bag with shoulder straps and when I received the order I received a bag only with a shoulder strap... After contact with the site they offer to reimburse me the shipping costs of *** ... I expected a little more in terms of commercial gesture ... On the other hand the order was processed and shipped quickly.

I work in the trade and find it unacceptable not to be greeted with a smile ... This merchant is in the wrong business. If the purpose is only the transaction, you might as well buy on the net!

Still not received my order, lack of speed in the service. I am not satisfied.

I bought a product that I was charged 10 times the original price. The seller, who apparently had noted the problem did not contact me to let me know the error. Fortunately I went back to the store or it was for my pocket...

Hello, I am not at all satisfied because I placed an order on 31 /05 /19 with *** shipping costs (TNT EXPRESS) with a guaranteed delivery before 11 /06. It is now the 13 /06 and I still have not received my package. Sincerely. ***

You ask me to evaluate your service when it's been more than 8 days since I placed my order and I still haven't received anything (the items were available in stock). Surprising as an approach ! !

I still haven't received my order and I can't reach anyone. I have called, left a message and have not been called back. My phone number is ***.

A cap sent in an envelope arrives completely deformed

The size chart for the camel boots is ***, leading the customer to take the wrong size. Disappointed with the lack of professionalism.

Very unhappy because I paid for gift wrapping and it was not done. This totally spoiled the surprise effect for the person concerned....

The items purchased were not at all what I had hoped for.

On time delivery with classic vpc packaging - however the product is a pale copy, I doubt this one is as strong and durable as the one from 20 years ago. I will not recommend this purchase. Cordt, ,

Hello, on my order ***, I called customer service on 3 /12 /2018 at 9:40 am to warn you of a delivery problem with Collissimo, indeed despite a so-called deposit in my mailbox (November 30) I never received the package. However, on 7 /12 /2018, you say on my summary that the order has been delivered. I understand that it is more the responsibility of Collissimo to find this package but I am just disappointed in the lack of consideration of my request by phone. Thank you for the attention you will give to my request, waiting to find this package one day. Sincerely ***

expensive article considering the quality

Very kind to solve avoidable problems: - chosen article could not be delivered, - delivery in Belgium was impossible In addition: 10 days to refund the difference with the second choice article was worryingly long...

Delivery ***

bjr! I work in viticulture so often under the rain! I haven't used the 100% waterproof gloves yet. But I'll be glad to give you my opinion next week to tell you if they are 100% waterproof and warm ! Then I will be able to give my opinion !!!! see you soon ! Count on me !!!! ....... I have never found waterproof gloves ....... FOLLOWING.....

The color of the item ordered was not available.

Order placed on 10/29/17 Confirmation received with message you will be delivered to your home by 11/01/2017 Still not delivered as of today 11/10/17 but payment card properly charged!

It would have been better not to have a sticker put on the waxed (the size). At the very least, it would have been better to put it on the inside. Because I had a lot of fun removing the glue. Moreover, even packed there were already traces on the waxed (which is white), these are gone with soapy water ... but still!

The sales service is quite decent but it is at the level of delivery that I was strongly disappointed. Having taken a delivery of 24 /48h guaranteed, I expected to receive my bag in time. But it took about ten days, and the bag was not even delivered to the right address. This delay forced me to borrow a bag from friends who ended up with mine that they had to send back to my current address... at their own expense.