The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
Very disappointed by your service. I ordered a lure indicated as in stock after ordering I was told that it was not. Following this email, I returned to your site and I see that it is still indicated as available. No compensation from you. I ordered on January 13th and it is now February 2nd and the lure is still indicated as available even though I reported this problem on January 20th. I will no longer order from you and will make you a nice ad on the forums.
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Acheteur Vérifié
Rating: 2 out of 5
2 weeks for the delivery I contacted the customer service by the contact form of the site following a problem of email and to have more information on the delay I never had answer of the service. Good material - bad quality of service
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Acheteur Vérifié
Rating: 1 out of 5
Ordered on December 14, still not received !!!!
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Acheteur Vérifié
Rating: 2 out of 5
Not very satisfactory. The time to validate the order and then the time to deliver the package to the Post Office is even worse, so the delivery time is just too long!
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Acheteur Vérifié
Rating: 2 out of 5
2 orders made. For the second order, one of the two items was missing. I reported it. The article was sent to me very quickly. Nevertheless. You have to check your orders before sending them. That's the key. Hence my note.
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Acheteur Vérifié
Rating: 1 out of 5
I was very pleased with my first order and the speed with which it was sent. I am very satisfied with this first order
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Acheteur Vérifié
Rating: 1 out of 5
1 short ordered on October 30th. The same day after confirming my order for the item noted in stock and to be delivered before November 10th, Picksea informs me by a new email that the item is in fact not available and offers me another color. I accept on November 1st and since then, no more news. It's not Picksea, but ***!
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Acheteur Vérifié
Rating: 1 out of 5
Bad information on the sizes and insufficient description of the articles. Return of the items is not free (many other online stores have free returns)
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Acheteur Vérifié
Rating: 1 out of 5
Very dissatisfied insofar as the bag I received was very dirty, full of black marks. I hope to be reimbursed very quickly or to receive an equivalent bag in exchange.
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Acheteur Vérifié
Rating: 1 out of 5
I have never received the item I wanted, I negotiated with you under duress and now I am trying to use my credit and as the young people say, I will finish my credit if I can and never again with you, we have the impression that we are being scammed and this is not an impression
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Acheteur Vérifié
Rating: 1 out of 5
Product ordered, payment collected, 15 days later, still nothing received, no message announcing the delay, after consultation, product announced as being in the process of replenishment in the customer area ...
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Acheteur Vérifié
Rating: 1 out of 5
Hello, my order has not arrived at my destination. I am waiting for an answer from you to clarify the problem.
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Acheteur Vérifié
Rating: 2 out of 5
Delivery times not met
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Acheteur Vérifié
Rating: 1 out of 5
Packing error: problem with the color of the garment. Return shipping costs are charged to the customer 7.90 while the company is responsible for the error. For me this is not normal.
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Acheteur Vérifié
Rating: 1 out of 5
Order not honored for unavailable product supplier (not announced at the time of the order) Then phone call which declares to me that the product is again available!! fortunately refunding of my order Good point for the efforts of the salesman and its availability to regulate this file
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Acheteur Vérifié
Rating: 1 out of 5
Please check that the delivery has been completed before requesting a satisfaction survey.
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Acheteur Vérifié
Rating: 1 out of 5
Not having received my order of a value of 99e I consider myself to date robbed by the site picksea which does not hold its engagements of guarantee of delivery and services.
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Acheteur Vérifié
Rating: 2 out of 5
Order placed more than 3 weeks ago with pick up in Nantes. Order still not ready despite 2 visits to the store.
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Acheteur Vérifié
Rating: 2 out of 5
The order is taking a long time to arrive. I was told that I would have it by the end of the week, and the order is still in the process of being re-ordered since June 5th (3 weeks ago). So I have no opinion on the product!
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Acheteur Vérifié
Rating: 2 out of 5
At the end of June I still haven't received the shoes I ordered in early April!
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Acheteur Vérifié
Rating: 1 out of 5
Nice welcome, but I've been waiting for my order for a month now. Out of time would be a sweet euphemism...
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Acheteur Vérifié
Rating: 1 out of 5
Ordered on 05/20/2014 and still not received today 06/12/2014. Disappointed.
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Acheteur Vérifié
Rating: 1 out of 5
1st bad point: the ordered article was in stock on the site. A few days later it was put in restocking. So I received it too late (after the week of Porquerolles for which I had ordered it). 2nd bad point: it arrived stained by the link of the SLAM label and the equivalent of the Italian size was too small. 3rd bad point: no label or return sheet was provided to me, I hope it works anyway.
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Acheteur Vérifié
Rating: 1 out of 5
Items in stock on the site, unavailable⦠After 15 days I still have not received my order
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Acheteur Vérifié
Rating: 2 out of 5
Ordered a kayak + paddles; at the reception the paddles are missing, according to Picksea out of stock, the least you can do is to warn the customer.
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Acheteur Vérifié
Rating: 1 out of 5
I'm DEAR I placed my order 3 weeks ago and I still haven't received anything.
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Acheteur Vérifié
Rating: 1 out of 5
The purchased merchandise was cancelled due to its non-appearance in the end.
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Acheteur Vérifié
Rating: 1 out of 5
Good service except that the item ordered was supposed to be red and this one is orange.
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Acheteur Vérifié
Rating: 2 out of 5
I am still waiting for delivery, I have had no news despite my requests, I have never been called back despite the promises made
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Acheteur Vérifié
Rating: 2 out of 5
does not respect the delivery time announced. 1 month after the order still no news, obliged to call him to know what is going on...
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Acheteur Vérifié
Rating: 1 out of 5
I ordered a month ago, received the order confirmation email right away but since then it's been radio silence... I have not received my order, nor any email indicating that it has been sent. So they could have waited until I received it to send me this satisfaction questionnaire!
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Acheteur Vérifié
Rating: 2 out of 5
I did not appreciate the price variation and the non availability of size and color on my purchase... my purchase was still over 300 ... when the price is down I would have liked to have the lowest price....... So ....
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Acheteur Vérifié
Rating: 2 out of 5
It is difficult to give a favorable opinion when the purchased object is still not delivered...... But of course it has already been debited.
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Acheteur Vérifié
Rating: 1 out of 5
Ordered on 27/11/13 still no product to this day
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Acheteur Vérifié
Rating: 1 out of 5
I had to be delivered of my order before January 11 (order of a 727 pouch, well before Christmas!!) and I have no news, since I ordered on the 727 site other objects that I received in 3 days! It is the non-respect of the deadline that is unacceptable, what have I to gain by going through you? Is my order lost?
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Acheteur Vérifié
Rating: 2 out of 5
Article no longer in stock contrary to what was announced on the site Reactivite insufficient
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Acheteur Vérifié
Rating: 1 out of 5
I did not receive the item ordered on December 11!!! And I have no news in spite of my telephone reminder.
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Acheteur Vérifié
Rating: 1 out of 5
delivery guaranteed before 23/12 account debited product not delivered no information following my call: product out of stock call back 15/01
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Acheteur Vérifié
Rating: 1 out of 5
The raincoat is too short, the hood is too rigid, in case of heavy rain we are wet under the raincoat (the last straw) in short very disappointed by my purchase!
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Acheteur Vérifié
Rating: 2 out of 5
-problem during the order: impossible to choose the mode of delivery (case relay inaccessible), colissimo imposed (more expensive) - bug of the site of payment CB, it was necessary to take again there with several times - no news during 3 weeks whereas the product was to be dispo, sending of a message to picksea, delivery by TNT (whereas colissimo was imposed by the site at the time of the order) TNT did not move with the address of delivery, it was necessary to go to seek the parcel in a relay?
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