Customer reviews of Picksea

no surprise

Good product advice

Check the availability of products before ordering

The product I ordered is not the one I received. I ordered the Pezl carabiner clip which, on the site, was in its old version and in yellow/gold color. However, I received the new one, orange in color and without the same properties. I was looking for this specific product and the new one, which was sent to me, does not meet my expectations at all.

Quality product and fast service

Very good service

Delivery on time. Package conforms to my expectations.

Quality product, fast delivery. On the other hand, the promotional offer resulting from the subscription to the newsletter did not work

The product is very well described and the communication of the service is almost perfect Nevertheless the delivery provider is mediocre He decided not to deliver to my home. I called the TNT service who told me that the delivery man could not deliver and that my package would be delivered in Venissieux evening outside the city of Lyon. I find it unacceptable to pay for an express delivery and to lose almost two hours to go and get a package that they did not even bother to deliver to my home even though it was there

Conformity of the product and the commitments Satisfactory information on the treatment of the order until the delivery.

Simple, fast, efficient purchase. Fast delivery

Items that do not fit their description

I bought 2 products at the store in Nantes. A pair of polarized high end sunglasses. After testing, I find that the polarization does not bring the comfort I hope for in sunny weather. On the other hand, I am satisfied with my diving shoes. It's a pity that the glasses are not accompanied by a good technical notice

good experience for the first one

GOOD.......but broken measuring cap at the arrival.to protect better during your expeditions.

Faster free delivery

Satisfied with the goods sent, nothing to complain about! On the other hand, I was very surprised to have to pay again ***.- Swiss francs to receive this package! It seems to me that the shipping costs were in addition to the goods, that I understand, but these ***.- Frs remained in my throat! In the future, I will inform myself properly before buying abroad !!!

Perfect product and good quality. On the other hand I paid for a home delivery, I was at home all day and the delivery men never came. I had to pick up the package myself at a relay point 30 minutes away from my home (on foot because my car was broken down). I find this unacceptable.

thank you

You announce missed deadlines you sell products that you do not have Very dissatisfied with your services

No worries. The product corresponded to the description. Delivery time respected.

Delivery time not respected. Two reminders before getting an answer.

Fast and good goods

Everything went very well. Deadlines respected. So RAS.

Hello, despite an error on the product arrived that did not correspond to the color requested, the return was well done and the return of the new product is underway. I am satisfied with the speed of the return of the new product that should arrive today 19 /09 /2019

Only good material, and always good advice!

Hello, a purchase made on the site Picksea the 20 /august /2019 for a waterproof bag for a total value of ***,. I received quite quickly the 23 /aoÅ"t and as soon as I receive the package I realize that it does not suit me, I return it within the hour with the return form as indicated in the package and shipping costs of *** at my expense in collissimo .SO, I paid twice for transport for an unfortunate thing to ***, total cost *** . The next time I buy from a small merchant near me. Since then I have no news from this site or anyone else, nor refund, my consumer association will be notified when I return from vacation. It is certain that on *** the problem would already be settled. It is all the same regrettable that the example comes from America. It goes without saying that I am not at all satisfied and that to put 1 star while at A is worth only 0.

The two books I ordered arrived in a large cardboard envelope that was very damaged: it's a miracle that the books themselves were not damaged. Apart from that, the service was correct (deadlines were respected) and the price was interesting.

Order still not received !!!!

Good site.

Practical and fast.

Bad experience made, order placed, accepted and paid ... to finally be informed that the article is no longer available in the chosen color!

The announced deadlines are not held ... why announce deadlines that increment of expectations. Still not received my package to date ... Wake up :-( !

The product corresponds to my expectations. The delivery time is correct, but the quality of the packaging leaves something to be desired. Fortunately, the kayak is not fragile...

- When you press "forgot password", it doesn't work. - after 10 days my order has still not been shipped - I asked for information about this on the site, I did not get an answer.

Fast and efficient site. Just a small drawback, the requested item was presented without shipping costs while there were (but it was quite logical)

I am not satisfied at the moment; there is a delay for my order which has still not arrived. The exchanges with the customer service are rare or non-existent. I have had only one answer to my numerous questions. I don't find this very serious, but I hope that my order (a birthday present for my son) will arrive very soon.

We cannot answer your satisfaction survey as I have not yet received my package which was scheduled for delivery on August 19th.

the delivery time was 5 working days as announced PLUS 10 days. as much to say that if it is pressed it is missed! Moreover, the items arrived in a torn packaging. Fortunately they were all there and unharmed. the problems encountered were due to transport. for the rest picksea ensured

For a first, the delay is a little long (2 weeks), in the future I must take into account for the use of the order. See you soon,