Customer reviews of Picksea

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews
5 3 584 74% 4 886 18% 3 163 3% 2 65 1% 1 141 3%

Summary of reviews

The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.

Reviews 1, 3 and 4 stars

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THIERRY D.
Rating: 4 out of 5
following a purchase from 21/01/2023
Order received quickly good quality products to see in time
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Joëlle M.
Rating: 4 out of 5
following a purchase from 27/12/2022
A little wait but the package arrived, however, a few euros between the order form and the amount charged but I did not seek to know Article received impeccable
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Patrick D.
Rating: 4 out of 5
following a purchase from 12/01/2023
compliant and fast
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Bruno C.
Rating: 4 out of 5
following a purchase from 21/12/2022
Product corresponding to my expectations.
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julien V.
Rating: 4 out of 5
following a purchase from 20/12/2022
Product corresponds to my expectations, but I paid for an express delivery and I was delivered only 48 hours later
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Wilhelm D.
Rating: 4 out of 5
following a purchase from 01/12/2022
Only 4 stars because of the long delay between order and receipt :(
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marie odile L.
Rating: 4 out of 5
following a purchase from 15/12/2022
point relai la poste not easy (limited opening hours and days). Prefer relay points in bookstores or dry cleaners. For the rest, I have not yet seen the package.
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jean-yves L.
Rating: 3 out of 5
following a purchase from 31/10/2022
Too long!
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Hanifa M.
Rating: 1 out of 5
following a purchase from 01/12/2022
I didn't like You didn't make the grade for the shoe size
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Denis L.
Rating: 3 out of 5
following a purchase from 17/11/2022
Delay too long Yet credit card charged at time of order
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Michelle L.
Rating: 4 out of 5
following a purchase from 06/12/2022
Santa's gift
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Laurent H.
Rating: 3 out of 5
following a purchase from 30/11/2022
I found my raincoat on the Picksea website at the best price on the net. Unfortunately the item delivered was defective and had to be returned for exchange. The second oilcloth delivered is still defective... It's a shame.
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GREGORY R.
Rating: 3 out of 5
following a purchase from 06/11/2022
Still haven't received the rest of the order made over a month ago.
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David M.
Rating: 1 out of 5
following a purchase from 07/08/2022
Order in July to receive the order in December. 6 months of delay. No information, no compensation. Website to avoid.
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Response from Picksea
Hello Sir, we apologize for the lack of follow-up on your order and assume our share of responsibility for your dissatisfaction. Indeed, some references are made available at very or even too distant deadlines. As it is usually done, we should have offered you an alternative.
As compensation, we offer you a 20% discount on your next purchase on our site.
We remain at your disposal,
Olivier / Customer Service
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Marie-Christine G.
Rating: 4 out of 5
following a purchase from 31/10/2022
Staff at the top and listening! Careful delivery and followed. I recommend this site. Serious
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Alain J.
Rating: 4 out of 5
following a purchase from 27/11/2022
Fast delivery Damage to shipping card slightly damaged on one side
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Arnaud U.
Rating: 1 out of 5
following a purchase from 19/10/2022
My order had been forgotten, no news for 5 weeks, I had to restart to receive it.
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Response from Picksea
Hello, we apologize for the delay in the delivery of your order. It has been processed but the supplier's restocking time was much longer than expected.
We hope that the article suits you despite this delay.
Sincerely,
Olivier / Customer Service
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guillaume G.
Rating: 1 out of 5
following a purchase from 17/03/2022
Change of carrier, order on March 17, reception on December 3.....10 months to get my package....
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Vincent G.
Rating: 4 out of 5
following a purchase from 23/11/2022
Fast and efficient
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Laurent C.
Rating: 4 out of 5
following a purchase from 18/11/2022
Order received quickly, disappointing quality, correct price
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Karine F.
Rating: 4 out of 5
following a purchase from 20/11/2022
Too bad I didn't get the color of the bag before ordering...Probably a problem on the site...so I'll send it back tomorrow.
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olivier V.
Rating: 4 out of 5
following a purchase from 12/11/2022
Fast delivery and conforms to the request. I recommend it.
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Catherine P.
Rating: 4 out of 5
following a purchase from 11/11/2022
very clear site order received very quickly and efficient follow-up
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Pascal J.
Rating: 4 out of 5
following a purchase from 03/11/2022
Fast and accurate shipping.
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luc L.
Rating: 4 out of 5
following a purchase from 27/10/2022
well
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Anne N.
Rating: 4 out of 5
following a purchase from 15/10/2022
Reliable and safe site! Unfortunately, there was a fairly long delay in my order (about a week and a half) which Picksea was not responsible for as there was a delay in delivery from their supplier. However, Picksea was very responsive and available on the phone. I am very happy with the service.
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Anouk C.
Rating: 4 out of 5
following a purchase from 14/10/2022
Satisfied with the delivery, except delivery time different than the one announced (4 days instead of 2-3 days)
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micheline C.
Rating: 4 out of 5
following a purchase from 11/10/2022
matches the perfect description
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Jérome C.
Rating: 4 out of 5
following a purchase from 06/10/2022
good supply and deadline met
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Jean Luc S.
Rating: 3 out of 5
following a purchase from 02/09/2022
Delivery a little long: 1 month!
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Maxime S.
Rating: 4 out of 5
following a purchase from 27/09/2022
Very good. At the time of shipment, they warned me that they did not have everything in stock, but that within a week they would receive the product and would make a second shipment. Two days after the first delivery I received the entire order.
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patrick E.
Rating: 3 out of 5
following a purchase from 08/09/2022
fair mention on delivery time but excellent on size info
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Sébastien R.
Rating: 4 out of 5
following a purchase from 18/09/2022
Speed of execution
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Vincent J.
Rating: 4 out of 5
following a purchase from 14/09/2022
High quality apron. I also recommend it for hunters, because I was tired of getting dirty while hunting.
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Eric M.
Rating: 4 out of 5
following a purchase from 14/09/2022
hello, coat not shipped within 24 hours as announced in the ad but very good product well finished and especially waterproof! thank you! it would just miss some pockets!
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Gilles D.
Rating: 3 out of 5
following a purchase from 07/09/2022
I ordered a flashlight and afterwards I find it (very) expensive (38 €) compared to similar models in stores.
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Response from Picksea
The Glowtorch by Navisafe is waterproof AND glow-in-the-dark, which is why it costs 38€. It is the cheapest waterproof glowtorch on the market.
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sophie M.
Rating: 1 out of 5
following a purchase from 04/09/2022
Item received in a different color than ordered (red instead of black). The least I could have done would have been to warn the customer before sending! The return costs were at my expense if I returned the item, so I kept the item but it does not really suit me. I don't recommend this site.
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Response from Picksea
We understand your dissatisfaction and apologize for the color error during the preparation of your order. It can happen indeed.
In order to restore our image and to keep you among our customers, we propose you to apply a 10% discount (except promotions) on a next article that you would like to order on our site.

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MICHEL G.
Rating: 4 out of 5
following a purchase from 25/08/2022
A little slow but as requested! I am confident since I ordered again!
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Nicolas R.
Rating: 3 out of 5
following a purchase from 20/08/2022
I ordered a black inflatable life jacket. It arrived red. And not even an exchange offer. That's very poor order tracking.
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Response from Picksea
Hello Mr. Roussel, we apologize again for the color error in the preparation of your order.
In our email communication of August 23, you seemed to accept the article without explicitly asking for an exchange, which is why we did not offer it to you. We would have exchanged it without any problem.
In order to fix this misunderstanding, we offer you a 10% discount on the next equipment you could order on Picksea.com
Remaining at your disposal,
Olivier / PICKSEA
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Eero K.
Rating: 4 out of 5
following a purchase from 18/08/2022
Everything worked and quick delivery.
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