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L
Rating: 4 out of 5
Satisfied because great selection of products and phone calls to resolve issues were effective. Delivery time extremely long...
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Customer reviews of Picksea
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews
Summary of reviews
The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very fast delivery, product conforms, I am satisfied
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P
Rating: 1 out of 5
1 star and I'm still nice Sock ordered not in stock I am offered another model 24 hours delivery not respected and far from it, I left in offshore regatta without waterproof socks Back home I put the socks for a test in my bathtub Result socks not waterproof I am still waiting for the refund of the amount for the express delivery that was not respected and I think a commercial gesture would be welcome ***
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R
Rating: 4 out of 5
***
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C
Rating: 4 out of 5
Quality of advice
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A
Rating: 4 out of 5
very good service after sale easily reachable and accommodating.
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S
Rating: 4 out of 5
Just a little delay in delivery but just call to find out the reason and the delivery arrives as soon as possible
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R
Rating: 3 out of 5
Satisfied with the product, but 1 month of shipping time when the product was indicated as being in stock, and lack of responsiveness of customer service, too bad!
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R
Rating: 4 out of 5
Very good product, personalized follow-up appreciated
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D
Rating: 4 out of 5
fine
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D
Rating: 4 out of 5
simple and efficient
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P
Rating: 4 out of 5
simple, efficient and timely
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E
Rating: 4 out of 5
Purchase of quality
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I
Rating: 4 out of 5
*** D'ec Your advice because the oilcloth is really too big
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B
Rating: 3 out of 5
I am not really satisfied because I needed Black Minnow lure bodies yellow / orange so I created an account to order my need that I completed with accessories, I received them but the different bodies yellow / orange are unavailable nevertheless refunded. If there is no more reliability on the availability of your products I did not waste any more time to order on your site Cordially
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M
Rating: 4 out of 5
No problem fast and well informed delivery
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E
Rating: 4 out of 5
I had to make a product exchange and everything went well. Very efficient after sales service
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P
Rating: 4 out of 5
Very good, fast, good deadlines, good information in the follow-up. Small criticism: once paid online, no immediate feedback, and no possibility to take out a credit card receipt.
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G
Rating: 4 out of 5
Good product, good service
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E
Rating: 4 out of 5
I had made a mistake in the address (old store address) and I was contacted before shipping to confirm
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N
Rating: 4 out of 5
pleasant and efficient customer service. But the product, which was said to be available, was not in reality. No problem in my case, but stock follow-up to be improved.
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C
Rating: 4 out of 5
Satisfied but delay a little long.
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K
Rating: 1 out of 5
I ordered a life jacket for my autistic son. The item was in stock and I paid for the delivery in 24 hours. I did not receive the vest I ordered but another model, I had the delivery in 72h. You won't get any gesture or refund without begging for it. I do not recommend Picksea, who through their unacceptable Terms of Sale and Return they use to their advantage to place you in a *** their unsold items considering the cost of the product they know they are not risking much and a *** will cost you 20x the price of the item. Picksea should be ***
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C
Rating: 4 out of 5
Good listening to the customer
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R
Rating: 4 out of 5
Clear site. Logical tree structure. Interesting prices.
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X
Rating: 4 out of 5
***
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A
Rating: 4 out of 5
Delay in reception due to difference in color. After phone contact, reception within 3 days. No problem.
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A
Rating: 4 out of 5
Good experience On this site and good advice From the staff, I recommend!
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J
Rating: 4 out of 5
Despite an error in order preparation, very good reactivity to send the right product and return the wrong one.
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G
Rating: 4 out of 5
Easy ordering and fast delivery Very good
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X
Rating: 4 out of 5
Fast processing of the order Fast shipping Invoice easily accessible Very good site for professional But a little expensive perhaps the price of tranquility
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T
Rating: 4 out of 5
Fast delivery with good information on the routing of the package
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J
Rating: 1 out of 5
Disappointed... I did not receive the product I was expecting, different from the product images on the site and no response or feedback from support to address the issue: / First experience inconclusive.
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D
Rating: 4 out of 5
I would recommend.
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C
Rating: 1 out of 5
Big problem of delivery I paid for a delivery 48h and I had my parcel 4 days after The carrier is ABSOLUTELY not serious and deposited the parcel in relai colis without passing by my residence I ask for the refunding of my expenses of delivery
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A
Rating: 4 out of 5
Some computer difficulties solved by phone
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F
Rating: 4 out of 5
Top product
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L
Rating: 4 out of 5
I am very satisfied with the processing of my order and the follow-up.
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S
Rating: 3 out of 5
Too bad for the late delivery! Product conforms to my expectations Contact with the team warm
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M
Rating: 4 out of 5
speed of shipment and quality of the product
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