Customer reviews of Picksea

Satisfied with the second shipment of the missing part to the first package Satisfied with your understanding and your speed

Check the availability of products before ordering

The product I ordered is not the one I received. I ordered the Pezl carabiner clip which, on the site, was in its old version and in yellow/gold color. However, I received the new one, orange in color and without the same properties. I was looking for this specific product and the new one, which was sent to me, does not meet my expectations at all.

The product is very well described and the communication of the service is almost perfect Nevertheless the delivery provider is mediocre He decided not to deliver to my home. I called the TNT service who told me that the delivery man could not deliver and that my package would be delivered in Venissieux evening outside the city of Lyon. I find it unacceptable to pay for an express delivery and to lose almost two hours to go and get a package that they did not even bother to deliver to my home even though it was there

Items that do not fit their description

I bought 2 products at the store in Nantes. A pair of polarized high end sunglasses. After testing, I find that the polarization does not bring the comfort I hope for in sunny weather. On the other hand, I am satisfied with my diving shoes. It's a pity that the glasses are not accompanied by a good technical notice

You announce missed deadlines you sell products that you do not have Very dissatisfied with your services

Delivery time not respected. Two reminders before getting an answer.

Hello, a purchase made on the site Picksea the 20 /august /2019 for a waterproof bag for a total value of ***,. I received quite quickly the 23 /aoÅ"t and as soon as I receive the package I realize that it does not suit me, I return it within the hour with the return form as indicated in the package and shipping costs of *** at my expense in collissimo .SO, I paid twice for transport for an unfortunate thing to ***, total cost *** . The next time I buy from a small merchant near me. Since then I have no news from this site or anyone else, nor refund, my consumer association will be notified when I return from vacation. It is certain that on *** the problem would already be settled. It is all the same regrettable that the example comes from America. It goes without saying that I am not at all satisfied and that to put 1 star while at A is worth only 0.

The two books I ordered arrived in a large cardboard envelope that was very damaged: it's a miracle that the books themselves were not damaged. Apart from that, the service was correct (deadlines were respected) and the price was interesting.

Order still not received !!!!

Good site.

Bad experience made, order placed, accepted and paid ... to finally be informed that the article is no longer available in the chosen color!

The announced deadlines are not held ... why announce deadlines that increment of expectations. Still not received my package to date ... Wake up :-( !

- When you press "forgot password", it doesn't work. - after 10 days my order has still not been shipped - I asked for information about this on the site, I did not get an answer.

I am not satisfied at the moment; there is a delay for my order which has still not arrived. The exchanges with the customer service are rare or non-existent. I have had only one answer to my numerous questions. I don't find this very serious, but I hope that my order (a birthday present for my son) will arrive very soon.

We cannot answer your satisfaction survey as I have not yet received my package which was scheduled for delivery on August 19th.

the delivery time was 5 working days as announced PLUS 10 days. as much to say that if it is pressed it is missed! Moreover, the items arrived in a torn packaging. Fortunately they were all there and unharmed. the problems encountered were due to transport. for the rest picksea ensured

Total lack of information bad interaction between customer and supplier wrong information about stock and delivery time

Order placed on August 3rd with a delivery announced under 7 days. On the 13th, despite an unanswered email and a useless phone call, I simply know that the boss is on vacation until August 26th and that only he has visibility on my delivery! We do better as reactivity!

the products are great, the announced delays and the customer service much less so

Nothing received to date, difficult to give an opinion...

No indication of delivery except that it was made before July 25? Which is not the case ...

Hello I am really disappointed by the site picksea. Indeed I placed my order on Sunday June 30th. I had news of my order on July 10th specifying that it was sent via collisimo. We are on July 16th and I still haven't received anything for a use on July 18th. Indeed I was counting on these bags for a delivery. In parallel and the same day of order on June 30 I bought shirts via cafe coton. The next day I received a notice of shipment. And was delivered on Thursday July 4. The shipping costs were also offered. Comparison obliges I do not hide you my disappointment for my first test on your site. Not sure to come back. Sincerely ***

I did not receive my package so it is difficult to say!

I am still waiting for news about my order. No delay, no information.

I ordered a waterproof bag with shoulder straps and when I received the order I received a bag only with a shoulder strap... After contact with the site they offer to reimburse me the shipping costs of *** ... I expected a little more in terms of commercial gesture ... On the other hand the order was processed and shipped quickly.

I work in the trade and find it unacceptable not to be greeted with a smile ... This merchant is in the wrong business. If the purpose is only the transaction, you might as well buy on the net!

Still not received my order, lack of speed in the service. I am not satisfied.

Hello, I am not at all satisfied because I placed an order on 31 /05 /19 with *** shipping costs (TNT EXPRESS) with a guaranteed delivery before 11 /06. It is now the 13 /06 and I still have not received my package. Sincerely. ***

Missing gift bag

Order not arrived in time. More than a week to make Nantes Rennes is exaggerated. When you sell on the internet, speed is essential.

The delivery time has been shifted by 2 days. So not very reliable. Otherwise perfect product!

You ask me to evaluate your service when it's been more than 8 days since I placed my order and I still haven't received anything (the items were available in stock). Surprising as an approach ! !

I still haven't received my order and I can't reach anyone. I have called, left a message and have not been called back. My phone number is ***.

error during the preparation of the package or article received nonconforming quality control leaves something to be desired

It is a pity that one of the items I ordered could not be delivered.

Very unhappy because I paid for gift wrapping and it was not done. This totally spoiled the surprise effect for the person concerned....

One of the two items ordered did not fit at all

Hello, on my order ***, I called customer service on 3 /12 /2018 at 9:40 am to warn you of a delivery problem with Collissimo, indeed despite a so-called deposit in my mailbox (November 30) I never received the package. However, on 7 /12 /2018, you say on my summary that the order has been delivered. I understand that it is more the responsibility of Collissimo to find this package but I am just disappointed in the lack of consideration of my request by phone. Thank you for the attention you will give to my request, waiting to find this package one day. Sincerely ***