Customer reviews of Picksea

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews

Summary of reviews

The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.

Reviews 1 and 3 stars

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Acheteur Vérifié
Rating: 3 out of 5
very nice products but error on the size for the delivery...
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Acheteur Vérifié
Rating: 3 out of 5
The composting machine of the service provider was out of order, so I almost didn't receive my package for Christmas. I have received a new address for my order at the last moment.
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Acheteur Vérifié
Rating: 3 out of 5
The bag seems to be of good quality, as described. On the other hand, the package is rather light: a simple black plastic envelope, a second skin would be appreciated.
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Acheteur Vérifié
Rating: 3 out of 5
The first order was not really satisfactory because the order was reversed: inside the package which was in my name was an article destined for someone else. To save time in this Christmas period I proposed to Picksea to exchange the package with the other recipient who lives in the same town as me. After the exchange which took a few days I found that the item chosen was too big so I asked Picksea to exchange it but by the time I sent the item back by registered mail, Christmas would be over...because the supplier is closed between Christmas and New Year's Day.
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Acheteur Vérifié
Rating: 3 out of 5
Easy online ordering. Fast delivery. I'm happy with it. But yellow bag ordered, received black bag. Not so happy. Returned online, returned package to post office. Easy so happy. Waiting for the new bag before Christmas: hope in progress.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery time too long, product not quite as shown in the pictures
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Acheteur Vérifié
Rating: 1 out of 5
Size does not correspond to anything
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Acheteur Vérifié
Rating: 1 out of 5
Picksea is not to blame, it is a problem of transport and delivery by Chronopost. With the person of the Point Relais, we discovered together that the parcel was opened and that one of the two objects was missing (content = 2 bags in their blister). I am waiting for the return of the complete order. Thank you very much.
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Acheteur Vérifié
Rating: 3 out of 5
The bag purchased is a gift. I paid 2 euros for a gift wrapping and big disappointment when I received the package! I will have to make another one. The paper is an old paper reused for my bag. The paper is damaged on the whole surface. Moreover it arrives torn at the ends. On the other hand, the delivery company is professional. Delivered on time.
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Acheteur Vérifié
Rating: 3 out of 5
the sizes do not correspond at all to the proposed products, no free return voucher for an exchange received. On the other hand, charming telephone contact
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Acheteur Vérifié
Rating: 3 out of 5
Hello, for the moment I can not evaluate anything! I'm still waiting for my parcel! which I heard would be ready to be mailed since the 17/10/2016 (would be ready)! that means that if nobody mails it! I CAN ALWAYS WAIT FOR IT! Do you understand? Thank you for making this package go away ! If nobody pushes it in a box of the Post Office ... I'm not ready to receive it !! Do you understand ??
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Acheteur Vérifié
Rating: 3 out of 5
I was surprised by the size of the product I purchased. I wish I could have found the length and width in the product description. I wish my product had been packaged in a cardboard box instead of in plastic bags.
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Acheteur Vérifié
Rating: 1 out of 5
I bought a waterproof bag for about ***euros (***euros on the website, and about ***euros in the store of ***. VERY DISAPPOINTED by the quality of the bags (except for 1 brand, transparent and very rigid bag). Indeed, I was in Greenland this summer during 15 days to make sea kayak in autonomy with YOUR bags NOT AT ALL WATERPROOF, I had to double them all with garbage bags... toà was a hell to manage during 15 days! I know perfectly how to close them, the other members of my group have checked my way of closing, it comes from the bags.
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Acheteur Vérifié
Rating: 1 out of 5
For a fast, unsatisfactory shipment and every other jacket with a big problem. Not very serious!
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Acheteur Vérifié
Rating: 1 out of 5
I order a product, in restocking, which I am certified that it will be available within 10 days.as expected the time passes and I learn that it will not be available, I am offered another much uglier, I take because I am stuck by time.I take a look at the site: the initial product is still on sale with still the guarantee of restocking within 10 days. And of course no commercial gesture for the inconvenience! So no I am not satisfied,***.
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Acheteur Vérifié
Rating: 1 out of 5
Incorrect tracking of the order: after placing the order and taking the bank transfer, the Picksea website displayed a notice of shipment by the Post Office... which was not followed by a delivery! After a week of waiting and a little investigation it turned out that the package had not been sent. I was able to cancel my order and get my money back. I do not recommend using the Picksea website until this company has shown some improvement in their logistics.
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Acheteur Vérifié
Rating: 1 out of 5
The package has not arrived for 15 days
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Acheteur Vérifié
Rating: 3 out of 5
the product corresponds to what I was looking for in quality, but the color does not really correspond to the one shown on the site. I ordered an orange mandal oilcloth which on the site has a color close to coral, and on arrival is rather flashy orange, almost fluorescent.
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Acheteur Vérifié
Rating: 3 out of 5
Good evening, the supplier does not answer the mails. the delays are very long. I placed a second order that I am still waiting for. no sign of life on 1 model break, I had to order on another site. The item I received corresponds to the advertised description.waterproof rain hat with straps, small interior lining.
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Acheteur Vérifié
Rating: 3 out of 5
Not very nice reception in store. I was served what I asked for and that's it... can do better in customer service.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery time too long.
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Acheteur Vérifié
Rating: 1 out of 5
Delivery arrived late, reason given by this site not valid because other sites with orders made later have delivered in time and more with a free delivery method
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Acheteur Vérifié
Rating: 3 out of 5
Hello the delivery not possible to contact by phone the deliveryman. To date I am missing the cover of the barbecue that was sold with it. I have contacted Picksea by phone and still no news for my order;
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Acheteur Vérifié
Rating: 1 out of 5
Poor delivery service
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Acheteur Vérifié
Rating: 3 out of 5
Good quality cap, but bad description it is not stated that it is lined with fleece so for me no interest
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Acheteur Vérifié
Rating: 1 out of 5
I am extremely dissatisfied. I ordered a PS 10 waterproof bag and I received an empty envelope (just the delivery note). I tried to contact them several times on the phone without success always the answering machine!!!! I left a message that is still unanswered. I don't recommend this site to anyone.
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Acheteur Vérifié
Rating: 1 out of 5
No telephone contact possible. Delivery arrived too late. We are very disappointed with the service.
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Acheteur Vérifié
Rating: 3 out of 5
Happy with the products but delivery takes too long for my taste.
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Acheteur Vérifié
Rating: 3 out of 5
Cheaper equivalent product not available
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Acheteur Vérifié
Rating: 1 out of 5
Color error for ordered deck shoes. I received black ones, I had ordered white ones. Unacceptable.
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Acheteur Vérifié
Rating: 3 out of 5
expensive products
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Acheteur Vérifié
Rating: 1 out of 5
no performance
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Acheteur Vérifié
Rating: 3 out of 5
An item in restocking and no clear view on the delivery date. A gift wrap ordered, paid for, debited BUT never received.
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Acheteur Vérifié
Rating: 1 out of 5
NO PROBLEM WITH ORDER AND DELIVERY EVERYTHING WENT WELL
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Acheteur Vérifié
Rating: 1 out of 5
No stars I'm running after my order for 10 days ... LAMENTABLE !!!! (I put a star so I can send this mail)
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Acheteur Vérifié
Rating: 3 out of 5
Courteous welcome, but not very friendly.
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Acheteur Vérifié
Rating: 3 out of 5
Order takes too long to ship
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Acheteur Vérifié
Rating: 1 out of 5
the system of maintenance of the lamp is really not terrible, with the least bump on the road it moves and the lighting becomes ineffective, I do not recommend this product, nothing is worth a traditional lighting
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Acheteur Vérifié
Rating: 3 out of 5
The only drawback was the delay between the order and its reception, too long.
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Acheteur Vérifié
Rating: 3 out of 5
Ok for the delivery but the refund is a bit long
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