The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
The product was not delivered Picksea, after my complaint, admitted that the product was not available.... The order was cancelled... A big shame because it was a birthday gift that could not be given. Picksea charged the order amount (qchbettdi) on 38 /07 /2015. Picksea has not apologized and Picksea has not proceeded to date with the proposed refund How do you want us to be satisfied with this site? Greetings. ***
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Acheteur Vérifié
Rating: 3 out of 5
We wanted to receive sailing accessories quickly for a nearby competition. We chose Picksea and its sticker SHIPPED WITHIN 24H . Unfortunately, the items were received about 10 days later.
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Acheteur Vérifié
Rating: 3 out of 5
I did not receive the correct shoe size
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Acheteur Vérifié
Rating: 1 out of 5
store too expensive!!! a kway 169 euros and you go to *** the same 34 euros!!! made in vietnam or china identical !!!!
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Acheteur Vérifié
Rating: 1 out of 5
received collissimo opened with 1 article missing I sent an Email to picksea to prevent it and still no answer it is not for the damage (10) but for the deaf ear that I will not recommend more on this site
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Acheteur Vérifié
Rating: 1 out of 5
I was particularly disappointed by the fact that they refused to give me a free return for an exchange of an item that actually cost less than 150 when I ordered for more than 400 on this site. This is a lack of commercial sense. I will not recommend this site.
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Acheteur Vérifié
Rating: 3 out of 5
The ordered article corresponds well to the description except that I am not sure that it is the most appropriate for my needs because my many messages (3or4) remained without answer...
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Acheteur Vérifié
Rating: 3 out of 5
Quickly sent my order but it did not correspond to the ad on the site! I called the customer service number, nobody answered, an answering machine started telling me to leave a message, that they would contact me again !!!!.... it's been 15 days and still nothing !!!!! so I still don't know if I can use the item I bought !!!! (CO2 refill for lifejacket !!!!!!)
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Acheteur Vérifié
Rating: 3 out of 5
Error of sending, after-sales service of bad capacity (down) Website not up to date at the level of stock ads Availability by mail very good
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Acheteur Vérifié
Rating: 1 out of 5
Very disappointed by your service. I ordered a lure indicated as in stock after ordering I was told that it was not. Following this email, I returned to your site and I see that it is still indicated as available. No compensation from you. I ordered on January 13th and it is now February 2nd and the lure is still indicated as available even though I reported this problem on January 20th. I will no longer order from you and will make you a nice ad on the forums.
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Acheteur Vérifié
Rating: 3 out of 5
The only site on which I found the best price for the product I was looking for. It's a pity that it doesn't offer delivery in a parcel relay outside the locality of the store. Looking for only one specific product I did not explore the site more than that. I found the delivery a little longer than I thought.
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Acheteur Vérifié
Rating: 1 out of 5
Ordered on December 14, still not received !!!!
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Acheteur Vérifié
Rating: 3 out of 5
reasonable delay article of the good size correct color on the other hand the material is very sensitive to the cold; what makes unpleasant the operation to coat this protective clothing which is not flexible and is icy in contact with the skin
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Acheteur Vérifié
Rating: 3 out of 5
Still too expensive
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Acheteur Vérifié
Rating: 1 out of 5
I was very pleased with my first order and the speed with which it was sent. I am very satisfied with this first order
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Acheteur Vérifié
Rating: 1 out of 5
1 short ordered on October 30th. The same day after confirming my order for the item noted in stock and to be delivered before November 10th, Picksea informs me by a new email that the item is in fact not available and offers me another color. I accept on November 1st and since then, no more news. It's not Picksea, but ***!
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Acheteur Vérifié
Rating: 3 out of 5
good but a bit expensive; expensive also the shipping costs
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Acheteur Vérifié
Rating: 3 out of 5
the product originally ordered had to be changed because there was a stock error. the change and shipment were made quickly, as well as the refund of the overpayment. however, the color of the product received was not the same as the order. i did not make any complaints about this.
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Acheteur Vérifié
Rating: 1 out of 5
Bad information on the sizes and insufficient description of the articles. Return of the items is not free (many other online stores have free returns)
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Acheteur Vérifié
Rating: 3 out of 5
Product conforms, a little bit of delais because advised out of stock after the order.
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Acheteur Vérifié
Rating: 1 out of 5
Very dissatisfied insofar as the bag I received was very dirty, full of black marks. I hope to be reimbursed very quickly or to receive an equivalent bag in exchange.
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Acheteur Vérifié
Rating: 3 out of 5
The items are not in stock and the advertised delivery times are not respected
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Acheteur Vérifié
Rating: 1 out of 5
I have never received the item I wanted, I negotiated with you under duress and now I am trying to use my credit and as the young people say, I will finish my credit if I can and never again with you, we have the impression that we are being scammed and this is not an impression
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Acheteur Vérifié
Rating: 1 out of 5
Product ordered, payment collected, 15 days later, still nothing received, no message announcing the delay, after consultation, product announced as being in the process of replenishment in the customer area ...
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Acheteur Vérifié
Rating: 1 out of 5
Hello, my order has not arrived at my destination. I am waiting for an answer from you to clarify the problem.
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Acheteur Vérifié
Rating: 3 out of 5
Availability not in accordance. Product OK
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Acheteur Vérifié
Rating: 1 out of 5
Packing error: problem with the color of the garment. Return shipping costs are charged to the customer 7.90 while the company is responsible for the error. For me this is not normal.
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Acheteur Vérifié
Rating: 1 out of 5
Order not honored for unavailable product supplier (not announced at the time of the order) Then phone call which declares to me that the product is again available!! fortunately refunding of my order Good point for the efforts of the salesman and its availability to regulate this file
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Acheteur Vérifié
Rating: 1 out of 5
Please check that the delivery has been completed before requesting a satisfaction survey.
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Acheteur Vérifié
Rating: 3 out of 5
despite the purchase of the 24h delivery option, the package arrived only 2 weeks later...it came directly from the supplier but it's still limited!
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Acheteur Vérifié
Rating: 1 out of 5
Not having received my order of a value of 99e I consider myself to date robbed by the site picksea which does not hold its engagements of guarantee of delivery and services.
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Acheteur Vérifié
Rating: 3 out of 5
Product purchased with a very satisfactory quality/price ratio. The delivery time was however very long (product in restocking).
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Acheteur Vérifié
Rating: 3 out of 5
good service lack of payment in installments
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Acheteur Vérifié
Rating: 3 out of 5
Surprised by the smallness of the product for my weight communicated by telephone 88 kilos for 1m88. Good service from the communications department, product not available, proposal to make an exchange not accepted, I preferred to wait. But I'm still skeptical about the proposed product in relation to my weight.
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Acheteur Vérifié
Rating: 1 out of 5
Nice welcome, but I've been waiting for my order for a month now. Out of time would be a sweet euphemism...
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Acheteur Vérifié
Rating: 1 out of 5
Ordered on 05/20/2014 and still not received today 06/12/2014. Disappointed.
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Acheteur Vérifié
Rating: 1 out of 5
1st bad point: the ordered article was in stock on the site. A few days later it was put in restocking. So I received it too late (after the week of Porquerolles for which I had ordered it). 2nd bad point: it arrived stained by the link of the SLAM label and the equivalent of the Italian size was too small. 3rd bad point: no label or return sheet was provided to me, I hope it works anyway.
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Acheteur Vérifié
Rating: 1 out of 5
Items in stock on the site, unavailable⦠After 15 days I still have not received my order
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Acheteur Vérifié
Rating: 3 out of 5
I placed an order about 1 month ago, I still haven't received it. an item was missing, I wasn't notified. I contacted customer service, the order was supposed to leave yesterday, nothing to my knowledge happened.
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Acheteur Vérifié
Rating: 1 out of 5
I'm DEAR I placed my order 3 weeks ago and I still haven't received anything.
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