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Rating: 4 out of 5
Very fast, easy and efficient virtual service Thank you
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Customer reviews of Picksea
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews
Summary of reviews
The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
Reviews 1 and 4 stars
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Rating: 4 out of 5
Good service
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Rating: 1 out of 5
I bought a waterproof bag for about ***euros (***euros on the website, and about ***euros in the store of ***. VERY DISAPPOINTED by the quality of the bags (except for 1 brand, transparent and very rigid bag). Indeed, I was in Greenland this summer during 15 days to make sea kayak in autonomy with YOUR bags NOT AT ALL WATERPROOF, I had to double them all with garbage bags... toà was a hell to manage during 15 days! I know perfectly how to close them, the other members of my group have checked my way of closing, it comes from the bags.
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A
Rating: 4 out of 5
perfect service . fast . But the worry is the stock. There are not the desired sizes. I want to order several clothes but there are only unsellable sizes left.
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A
Rating: 1 out of 5
For a fast, unsatisfactory shipment and every other jacket with a big problem. Not very serious!
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A
Rating: 4 out of 5
quick service
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A
Rating: 4 out of 5
Fast delivery and the suspender belt corresponds to my expectations I will recommend this site
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Rating: 4 out of 5
Good service, delivered on time
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Rating: 4 out of 5
product conforms to the description and various delivery methods. delivery on time. no problem.
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Rating: 4 out of 5
Very good.
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Rating: 4 out of 5
Very good reception and assistance in the choice of equipment.
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Rating: 4 out of 5
There is nothing to say: the shipment was correct, well packed, and the package arrived on time... I recommend PICKSEA to equip you with nautical equipment.
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A
Rating: 4 out of 5
Good reactivity It's a pity to be dependent on stocks but satisfactory alternative proposals
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A
Rating: 4 out of 5
reasonable delivery time - strong packaging - good quality product
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Rating: 1 out of 5
I order a product, in restocking, which I am certified that it will be available within 10 days.as expected the time passes and I learn that it will not be available, I am offered another much uglier, I take because I am stuck by time.I take a look at the site: the initial product is still on sale with still the guarantee of restocking within 10 days. And of course no commercial gesture for the inconvenience! So no I am not satisfied,***.
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A
Rating: 4 out of 5
Well informed about the delivery time (item is being restocked). Delivered on the date announced.
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A
Rating: 4 out of 5
very good
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Rating: 4 out of 5
Speed, reactivity... And efficiency are the first words that come to my mind and that give me confidence for other possible operations.
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A
Rating: 4 out of 5
Delivery time and delivery according to the description. Quality waxed but it misses a precision. It is not doubled. This should be written.
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Rating: 1 out of 5
Incorrect tracking of the order: after placing the order and taking the bank transfer, the Picksea website displayed a notice of shipment by the Post Office... which was not followed by a delivery! After a week of waiting and a little investigation it turned out that the package had not been sent. I was able to cancel my order and get my money back. I do not recommend using the Picksea website until this company has shown some improvement in their logistics.
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Rating: 1 out of 5
The package has not arrived for 15 days
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Rating: 4 out of 5
Very large choice of clothes, oilskins...etc. Good reception in the store in Nantes and good organization for the purchases via the web site.
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Rating: 4 out of 5
only one day of delay in delivery, product totally conforms to the order, only downside for the high price
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A
Rating: 4 out of 5
material received on the date planned.
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A
Rating: 4 out of 5
Products matching my order
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Rating: 4 out of 5
very satisfied
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Rating: 4 out of 5
Very fast delivery
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A
Rating: 4 out of 5
Very fast delivery. Packaging very correct and in excellent condition. Products correspond to my expectations, but do not hesitate to take 1-2 sizes + for the boots, they sizes small. Site very very correct. Thank you.
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A
Rating: 4 out of 5
Fast in time
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A
Rating: 4 out of 5
pro - fast - customer oriented
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A
Rating: 4 out of 5
very reactive to a product that is not available and suggested another item
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Rating: 4 out of 5
Fast delivery as soon as the items were available.
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Rating: 4 out of 5
Nothing to say.
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Rating: 4 out of 5
Delivery in a very satisfactory time.
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Rating: 4 out of 5
Hello, I am satisfied with the service, speed of execution, good organization until delivery, availability during our telephone conversation, I appreciated being informed at each step. A small drawback for the wax I chose because I thought it would be thicker given the information on the site, especially since the explanatory note attached to the wax did not indicate the same weight of coating (480g on the site and the note 280g). But I was told that it was not the right notice. So I just have to test it......
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Rating: 4 out of 5
very good performance
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Rating: 4 out of 5
Only one drawback, it's a pity that the possibility to order an article is not better synchronized with your stock. This would avoid having to contact the customer again for changes. On the other hand, your intervention for this fact was very professional.
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Rating: 4 out of 5
fast delivery
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Rating: 4 out of 5
very good listening of the salesmen to obtain information concerning the product to buy, reactive team
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Rating: 4 out of 5
I was very satisfied with my purchase from Picksea, courteous email and phone contact. A little downside however, the return of the item cost me a little expensive (7.50), fortunately the reshipment is free.
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