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C
Rating: 4 out of 5
Quality of advice
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Customer reviews of Picksea
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews
Summary of reviews
The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
very good service after sale easily reachable and accommodating.
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S
Rating: 4 out of 5
Just a little delay in delivery but just call to find out the reason and the delivery arrives as soon as possible
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R
Rating: 4 out of 5
Very good product, personalized follow-up appreciated
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D
Rating: 4 out of 5
fine
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D
Rating: 4 out of 5
simple and efficient
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P
Rating: 4 out of 5
simple, efficient and timely
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E
Rating: 4 out of 5
Purchase of quality
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I
Rating: 4 out of 5
*** D'ec Your advice because the oilcloth is really too big
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M
Rating: 4 out of 5
No problem fast and well informed delivery
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E
Rating: 4 out of 5
I had to make a product exchange and everything went well. Very efficient after sales service
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P
Rating: 4 out of 5
Very good, fast, good deadlines, good information in the follow-up. Small criticism: once paid online, no immediate feedback, and no possibility to take out a credit card receipt.
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G
Rating: 4 out of 5
Good product, good service
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E
Rating: 4 out of 5
I had made a mistake in the address (old store address) and I was contacted before shipping to confirm
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N
Rating: 4 out of 5
pleasant and efficient customer service. But the product, which was said to be available, was not in reality. No problem in my case, but stock follow-up to be improved.
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C
Rating: 4 out of 5
Satisfied but delay a little long.
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K
Rating: 1 out of 5
I ordered a life jacket for my autistic son. The item was in stock and I paid for the delivery in 24 hours. I did not receive the vest I ordered but another model, I had the delivery in 72h. You won't get any gesture or refund without begging for it. I do not recommend Picksea, who through their unacceptable Terms of Sale and Return they use to their advantage to place you in a *** their unsold items considering the cost of the product they know they are not risking much and a *** will cost you 20x the price of the item. Picksea should be ***
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C
Rating: 4 out of 5
Good listening to the customer
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R
Rating: 4 out of 5
Clear site. Logical tree structure. Interesting prices.
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X
Rating: 4 out of 5
***
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A
Rating: 4 out of 5
Delay in reception due to difference in color. After phone contact, reception within 3 days. No problem.
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A
Rating: 4 out of 5
Good experience On this site and good advice From the staff, I recommend!
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J
Rating: 4 out of 5
Despite an error in order preparation, very good reactivity to send the right product and return the wrong one.
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G
Rating: 4 out of 5
Easy ordering and fast delivery Very good
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X
Rating: 4 out of 5
Fast processing of the order Fast shipping Invoice easily accessible Very good site for professional But a little expensive perhaps the price of tranquility
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T
Rating: 4 out of 5
Fast delivery with good information on the routing of the package
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J
Rating: 1 out of 5
Disappointed... I did not receive the product I was expecting, different from the product images on the site and no response or feedback from support to address the issue: / First experience inconclusive.
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D
Rating: 4 out of 5
I would recommend.
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C
Rating: 1 out of 5
Big problem of delivery I paid for a delivery 48h and I had my parcel 4 days after The carrier is ABSOLUTELY not serious and deposited the parcel in relai colis without passing by my residence I ask for the refunding of my expenses of delivery
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A
Rating: 4 out of 5
Some computer difficulties solved by phone
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F
Rating: 4 out of 5
Top product
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L
Rating: 4 out of 5
I am very satisfied with the processing of my order and the follow-up.
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M
Rating: 4 out of 5
speed of shipment and quality of the product
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R
Rating: 4 out of 5
Good value for money, plus good order management
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J
Rating: 4 out of 5
Not bad at all despite the current circumstances
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C
Rating: 4 out of 5
The delivery was scheduled for July 17 and I had not seen this before ordering. I probably would not have ordered it if I had seen this delivery date before validating my order. However, the delivery can take place a few days after my order well before July 17 so very good surprise!
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A
Rating: 4 out of 5
Fast order processing and fast delivery too. It was great! Customer service on the phone was also very professional. However, the order of 3 trolleys was shipped in 2 times. So I had to pay twice the customs clearance fee (***)... It was not cool. I don't know if it's related but at the same time I received a fake email from chronopost asking me to pay shipping fees. I almost fell for it, it was very well done. Fortunately I received the notice from the Post Office at that time and did not pay the requested amount. Best regards! ***
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J
Rating: 4 out of 5
Good reception and order delivered as soon as possible. Very reactive in the case of a return order and refund made in the stride. bravo for that. only downside, in the future it will be necessary to check the good information of the proposed products because the last one that I ordered did not correspond to the announced measures.
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H
Rating: 4 out of 5
Delivery time a little long.
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L
Rating: 4 out of 5
I am satisfied with the site but I have a delivery problem with the colissimo (product still not delivered after 2 weeks...) My only advice would be to... change the delivery man. :-) I also have another colissimo from another company that is also out of order. Desperate.
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