Customer reviews of Picksea

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews

Summary of reviews

The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.

Reviews 2, 3 and 4 stars

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E
Eric P.
Rating: 4 out of 5
Fast shipping, no problem, thank you very much
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DANIEL C.
Rating: 4 out of 5
very well received on the phone in case of further information fast delivery very correct
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Richard I.
Rating: 4 out of 5
Product corresponds to my expectations
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christian C.
Rating: 4 out of 5
Large size listen to the recommendations of the sellers.
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Denis H.
Rating: 3 out of 5
Nothing to say about the delays and the follow-up of the shipment... but there was a difference of 4 sizes on the product received compared to the order. The phone contact with the Peacksea representative went very well and the reshipment was fast. We still have to check that the new shipment will be conform... Please note that the purchase of a plastic envelope for the return was at my expense.
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Serge R.
Rating: 4 out of 5
Always as competent and good quality products
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Anne L.
Rating: 3 out of 5
the ordered hat arrived with a lot of delay, instead of the 8 to 10 days indicated, it was for Christmas, it was 3 weeks! It was to replace an old Musto hat, but the one received has nothing to do with it, it is not the same material nor the same color = disappointment...
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Cecile M.
Rating: 3 out of 5
Important delay for the delivery
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Malika V.
Rating: 4 out of 5
Exchange possible on Christmas Eve to allow me to receive the package on time.
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Elisabeth F.
Rating: 4 out of 5
I know it was lighter to send the small yellow waterproof bag than the blue guy Cotten bag but still!
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Gwénole R.
Rating: 3 out of 5
Satisfied with the site and the delivery but item with a defect (a snap torn off and unable to be reattached)
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christian G.
Rating: 2 out of 5
order placed on 18/11 with promise of delivery before 15/12. Message to warn of a delay in supply expected for 21/12. Calls to follow .... nothing until the 24th when I go to the place = still not arrived this 24/12
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JEAN CLAUDE G.
Rating: 4 out of 5
Good product, too bad that the announced time of delivery before 25 /12 was not held, I think it is due to the services of the post office that does not respect anything.
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Armand P.
Rating: 4 out of 5
Ok for all
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Sylvain R.
Rating: 4 out of 5
The product descriptions are very accurate. And these are qualitative.
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jean-francois L.
Rating: 4 out of 5
Responsive apv service
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Catherine B.
Rating: 4 out of 5
The product purchased is very good and comfortable to wear
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isabelle L.
Rating: 2 out of 5
I received an item that did not correspond at all to the one I had ordered (I received a plain white neutral cover instead of a navy and red one).Very disappointed by the quality.Price much too high....I had to send it back and am waiting for a refund.But I am warned that the site reserves the right to apply a ***% discount on the product ......
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Léonard W.
Rating: 4 out of 5
Very good service. I would have liked to have small goodies (stickers, magazines, candies,...) in the packages but very happy anyway!
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Michel R.
Rating: 4 out of 5
deadlines met but product not yet tested
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Jean-Philippe M.
Rating: 4 out of 5
fast delivery
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thierry C.
Rating: 4 out of 5
speed of delivery and product conforms to the request
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Véronique P.
Rating: 4 out of 5
I would not rate the delay in delivery as I attribute it to the current strikes. I did not rate 5 stars because I had a hard time getting information about this delivery delay. The package tracking was not activated. As a customer, I like to be kept informed of delays without having to ask. The product itself deserves a rating of 5. Thank you. With my best regards.
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bernard F.
Rating: 3 out of 5
I was not notified that the item had arrived at the relay point.
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Jerome D.
Rating: 4 out of 5
A little expensive for the price. The grey and blue ones are almost identical. I am disappointed
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jean pierre C.
Rating: 4 out of 5
long delivery
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Vincent M.
Rating: 4 out of 5
Product comfort to the description and to our expectation
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Véronique L.
Rating: 4 out of 5
Product corresponds to my expectations. On the other hand, the delivery time is a bit long.
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Patrick L.
Rating: 3 out of 5
The only point that explains my rating: in commenting on my order I had underlined the wish to be delivered with 4 mooring lines: 3 of 5 m and one of 10 m. The package includes only one 25 m mooring line.
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Gérard H.
Rating: 4 out of 5
****
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Christiane B.
Rating: 4 out of 5
The delivered suit is of very good quality, easy to put on and take off alone. The only complaint is that it is not the model presented on the website. In the future, it would be important to warn the customers before or at the time of the delivery, because it would avoid messages of complaint as I could do it. ***
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BENJAMIN C.
Rating: 2 out of 5
I placed an order in early November, by phone, in the morning, for a Guy Cotten suit in size M. I called back in the afternoon and the lady I contacted recorded the change to size S on her computer. I specified a second time the size S on the order form that I sent you with my payment check. However, I received my order in size M, a sign of a bad follow-up by your services. Result: it cost me *** euros of forwarding expenses!
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Pierre S.
Rating: 4 out of 5
Product meets my expectations. Customer service easily reachable, attentive and responsive. I remove one star because of a small problem of delay due apparently to a delay of the supplier and also for the bad choice of the packaging, which was not adapted to the product. Indeed, as it is a long eye needle, it would have been better to pack it in a rigid cardboard box, rather than a soft plastic envelope, because the needle was twisted when it arrived. This is not surprising when you know how "delicate" the deliverymen are when they handle the packages.....
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Delphine B.
Rating: 4 out of 5
Satisfactory order for every purchase and correct delivery.
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Xavier A.
Rating: 3 out of 5
Product conforms, but shipping time is way too long! More than 10 days before the shipment of 2 small springs that were apparently in stock!
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Hervé D.
Rating: 4 out of 5
satisfactory product, nothing to report.
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Alexandre R.
Rating: 3 out of 5
Perfect products. On the other hand, more than a month of delay between the validation of the order and the delivery without informing the customer. It's a shame
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Fabienne H.
Rating: 2 out of 5
Order announced as delivered in 24/48h but received 20 days later! No explanation or follow-up possible except at the end.
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Jean-Francois S.
Rating: 3 out of 5
Hello, I am indeed satisfied with Picksea. Your page is very nice. That said. Small criticism on the communication. The update of the catalog is certainly complicated or even impossible depending on the number of suppliers. But the information transmitted to the customer must be accurate and fast. To be more precise, when a customer orders 2 items, one of which is unavailable in the end, and he still receives the unavailable one but not the other, there is a communication problem. Well, it happens and I would continue to buy from picksea because the team seems very nice. No hard feelings, but if you want to improve something it's this one.
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Cecile M.
Rating: 4 out of 5
The delivery is fast!
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