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Rating: 4 out of 5
Perfect service. Thank you! Only defect, on your site, we don't know who you are... a multinational company ? A SME ? 2 people in a garage ? Have a nice day !
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Customer reviews of Picksea
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews
Summary of reviews
The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
excellent
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Rating: 4 out of 5
Delivery time a little long. Nice quality. Sincerely
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Rating: 4 out of 5
Too bad there was a mistake on the delivered item. But fortunately, quick reaction to change the article and good telephone reception Product quality satisfactory
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Rating: 2 out of 5
Very kind to solve avoidable problems: - chosen article could not be delivered, - delivery in Belgium was impossible In addition: 10 days to refund the difference with the second choice article was worryingly long...
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Rating: 4 out of 5
very good site that I recommend
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Rating: 4 out of 5
A little disappointed to order an item and then receive an email qq days later saying that the item is not available in the desired color ... it would have been better if the site informed from the beginning of the available colors! But that said the site was then very clean by offering several options including full refund!
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Rating: 3 out of 5
I received my package in time but on the buttonhole a piece of wax is torn off very disappointed because at the packaging we could have seen it
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Rating: 4 out of 5
Very acceptable deadlines and rates as well. In order to have a correct site.
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Rating: 4 out of 5
Good provider that sells very good quality items and delivers in a timely manner. Excellent customer service by phone. Secure payment. In short, to recommend.
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Rating: 4 out of 5
Competent, fast service. The product seems to be well made and of good quality. Too bad that the chosen color was not available.
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Rating: 4 out of 5
corresponds to what I ordered although the sleeves are too long
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Rating: 3 out of 5
A real Breton waxed made in China... I laugh...
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Rating: 3 out of 5
error of recording of order, expenses of return 11 euros to my load. to change the article,
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Rating: 3 out of 5
Too many customs papers Too many hidden fees (VAT) Pants too long because no short sizes available Impression that a return of goods would be too complicated No choice No choice when testing Shipping fees even if goods do not fit
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
very good
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Rating: 4 out of 5
Fast delivery, product as described, it's all good!
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Rating: 4 out of 5
Soft and comfortable oilskin for sailing.
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Rating: 4 out of 5
Excellent delivery speed
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Rating: 4 out of 5
well
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Rating: 4 out of 5
Speed, seriousness in handling a claim, ease of contacting you by phone
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Rating: 4 out of 5
hello nothing to say everything is ok
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Rating: 4 out of 5
The products ordered correspond to the description on the site. The telephone service is quite correct. The delivery by DPD is not perfect! Thank you very much. PS: I would like to thank the person who decided to reimburse me the shipping costs after my phone call
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Rating: 3 out of 5
Poor quality of packaging. Product partially damaged but usable (paint can)
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Rating: 4 out of 5
Order received quickly and conforms to the product.
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Rating: 4 out of 5
following an error on your part on the product, quick return. thank you
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Rating: 4 out of 5
Rich and varied catalog. Quality products, known by the team and well described. Fast shipping. Quality telephone assistance during the day. Inconsistent response to emails / contact forms: 1 /2 fast, exhaustive, personalized, 1 /2 non-existent (response time ? bug ?...)
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Rating: 4 out of 5
Apron ordered not clean!! and not from the coiuleur but we do with
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Rating: 4 out of 5
very efficient product that protects effectively from the rain
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Rating: 4 out of 5
effective
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Rating: 3 out of 5
Item too small. Received the return instructions. But not received the new items
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Rating: 4 out of 5
The site is easy to access as well as the orders. The item received is completely in accordance with its online description, very good quality. The reception was very fast. So, perfectly satisfied with the services, I recommend this site to all the Internet users interested by the articles on sale.
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Rating: 4 out of 5
I was notified of the day of delivery of the package and it was in the mailbox on that day so I was satisfied.
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Rating: 4 out of 5
I received the item on time. The size fits well, I was advised to take the item one size smaller than my usual size, an advice that proved to be wise.
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Rating: 4 out of 5
Fast shipping and product description identical to the product.
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Rating: 4 out of 5
I ordered a product for Christmas which was not delivered on time because it was out of stock. When I claimed and asked for a refund, Picksea immediately refunded me. I appreciated this and ordered another product as a replacement which was delivered within 48 hours.
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Rating: 3 out of 5
status of order awaiting delivery 9 days after receipt, loyalty points pending.
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Rating: 4 out of 5
Fast shipping. I am satisfied with this transaction. Only regret, the composition of the naval parka is not precise enough on the website. In fine, this garment looks cheap, and I was expecting something heavy in indestructible cotton canvas (style M 65).
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Rating: 3 out of 5
***
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