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A
Rating: 4 out of 5
very good
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Customer reviews of Picksea
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews
Summary of reviews
The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
Good products, good availability. Direct purchase at the showroom in Nantes.
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Rating: 4 out of 5
good service very good telephone reception when requesting progress of the order
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Rating: 2 out of 5
Very good as far as order processing and delivery times are concerned. But this is useless when you have bought a product that is not suitable because you did not have the correct information and suitable and sufficient photos. I received a product that did not fit normally compared to the usual sizes, this was not reported. In order not to lose the 17 in A-R shipping, I reordered in a smaller size. But I will never buy from this unreliable site again. I am very dissatisfied.
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Rating: 4 out of 5
simple fast
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Rating: 4 out of 5
Meets expectations...
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Rating: 4 out of 5
Good communication Alignment of prices with the competition.
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Rating: 4 out of 5
Ok
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Rating: 4 out of 5
Item conforms to what is displayed. Price respected. Delivery time respected. Guy Cotten quality is optimal.
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Rating: 3 out of 5
The ordered article corresponds well to the description except that I am not sure that it is the most appropriate for my needs because my many messages (3or4) remained without answer...
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Rating: 3 out of 5
Quickly sent my order but it did not correspond to the ad on the site! I called the customer service number, nobody answered, an answering machine started telling me to leave a message, that they would contact me again !!!!.... it's been 15 days and still nothing !!!!! so I still don't know if I can use the item I bought !!!! (CO2 refill for lifejacket !!!!!!)
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Rating: 4 out of 5
delivery time not respected
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Rating: 2 out of 5
The service is good but the pictures don't really reflect the products. My order is not what I expected but too bad for me
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Rating: 3 out of 5
Error of sending, after-sales service of bad capacity (down) Website not up to date at the level of stock ads Availability by mail very good
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Rating: 4 out of 5
satisfactory
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Rating: 4 out of 5
Fast delivery.
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Rating: 4 out of 5
Nothing to report
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Rating: 4 out of 5
Good service. Good contact, fast service. I have not yet been able to verify the quality of the product
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Rating: 4 out of 5
good service
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Rating: 4 out of 5
nothing to report. Great service and product conforms even if I was expecting two levels of sleeves with an interior tightening.
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Rating: 4 out of 5
Good product, just a problem to choose the sizes
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Rating: 4 out of 5
Only your shipping costs of 6,90 minimum by So-Colissimo against 1,00 by Mondial Relay at some other suppliers are a brake to my purchases at Picksea.
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Rating: 4 out of 5
short delivery times, accurate information by phone.
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Rating: 4 out of 5
I received my item in record time.
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Rating: 4 out of 5
Relatively good choice in the clothing category but could be improved on the shoes side. Still in the clothing department the input interface is a bit confusing when it comes to combining size/color and availability for a given item. choice of pure Nautical Equipment not very wide. very good customer relationship
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Rating: 4 out of 5
On-time delivery
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Rating: 4 out of 5
Very good, no surprise!
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Rating: 4 out of 5
Respect of the deadlines
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Rating: 4 out of 5
Article unavailable, I was contacted to change color (other colors available): very well, I answered favorably but I would have liked a confirmation... I had to call because I had no news and I did not know where my order was...
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Rating: 3 out of 5
The only site on which I found the best price for the product I was looking for. It's a pity that it doesn't offer delivery in a parcel relay outside the locality of the store. Looking for only one specific product I did not explore the site more than that. I found the delivery a little longer than I thought.
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Rating: 4 out of 5
Nothing to say
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Rating: 4 out of 5
Small hiccup following the product that was available. at the time of my order but it was no longer in the suite, but thanks to the responsiveness of your staff this problem was solved and delivery was made on time. thank you ***
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Rating: 2 out of 5
2 weeks for the delivery I contacted the customer service by the contact form of the site following a problem of email and to have more information on the delay I never had answer of the service. Good material - bad quality of service
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Rating: 4 out of 5
Product out of stock but picksea very reactive to propose a replacement product, excellent exchange with the customer
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Rating: 4 out of 5
No worries, I often look at your site
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Rating: 4 out of 5
Good service, despite a model error, quality and speed are there. I recommend
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Rating: 4 out of 5
very good, but I would have liked an email to warn me of the restocking (and therefore the delay) of a product.
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Rating: 4 out of 5
the recipient of the bag was very happy.
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Rating: 4 out of 5
Response as promised, easy and friendly phone contact, what we expect!
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Rating: 4 out of 5
Nothing to say about the service which is in accordance with expectations.
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