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E
Rating: 4 out of 5
I had to make a product exchange and everything went well. Very efficient after sales service
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Customer reviews of Picksea
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 850 published reviews
Summary of reviews
Picksea consistently delivers quickly and securely, with fast shipping and careful packaging that protects items in transit and arrives in good condition. Customers highlight reliable, compliant deliveries and clear, helpful service, including easy contact, friendly staff, and proactive communication that supports questions and clarifications. The shopping experience is marked by responsive support, accurate product descriptions, and straightforward, smooth order processes, from order confirmation to timely updates and delivery. Positive remarks also note good price ranges, strong product variety, and practical advice from knowledgeable staff.
Reviews 2, 3 and 4 stars
Reset filtersL
Rating: 2 out of 5
Products very good but the delivery tnt catastrophic
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P
Rating: 4 out of 5
Very good, fast, good deadlines, good information in the follow-up. Small criticism: once paid online, no immediate feedback, and no possibility to take out a credit card receipt.
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G
Rating: 4 out of 5
Good product, good service
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E
Rating: 4 out of 5
I had made a mistake in the address (old store address) and I was contacted before shipping to confirm
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N
Rating: 4 out of 5
pleasant and efficient customer service. But the product, which was said to be available, was not in reality. No problem in my case, but stock follow-up to be improved.
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C
Rating: 4 out of 5
Satisfied but delay a little long.
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M
Rating: 2 out of 5
I ordered in May after the end of the containment and delivery in mid-August after many calls to come to the news of the follow-up of my order. Of course we can understand that the delays are more important this year, but to have to wait 3 months and not have any customer follow up is not very correct. I have a business myself and when I have a difficulty, I always warn the customer and keep him informed. It is the least I can do!
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C
Rating: 4 out of 5
Good listening to the customer
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R
Rating: 4 out of 5
Clear site. Logical tree structure. Interesting prices.
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X
Rating: 4 out of 5
***
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A
Rating: 4 out of 5
Delay in reception due to difference in color. After phone contact, reception within 3 days. No problem.
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A
Rating: 4 out of 5
Good experience On this site and good advice From the staff, I recommend!
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J
Rating: 4 out of 5
Despite an error in order preparation, very good reactivity to send the right product and return the wrong one.
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G
Rating: 4 out of 5
Easy ordering and fast delivery Very good
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X
Rating: 4 out of 5
Fast processing of the order Fast shipping Invoice easily accessible Very good site for professional But a little expensive perhaps the price of tranquility
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J
Rating: 2 out of 5
The offer was tempting, the response to my order was quick. But then I didn't hear anything for several weeks, and I had to insist to learn that the item I had ordered and had been told would be shipped soon was no longer available. The offer that was made to me afterwards was decent and the matter ended quite well. All in all, it appears that the presentation of available articles must be well followed and above all that the announcement of a forthcoming order should only be made with certainty.
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T
Rating: 4 out of 5
Fast delivery with good information on the routing of the package
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D
Rating: 4 out of 5
I would recommend.
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A
Rating: 4 out of 5
Some computer difficulties solved by phone
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F
Rating: 4 out of 5
Top product
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L
Rating: 4 out of 5
I am very satisfied with the processing of my order and the follow-up.
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S
Rating: 3 out of 5
Too bad for the late delivery! Product conforms to my expectations Contact with the team warm
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M
Rating: 4 out of 5
speed of shipment and quality of the product
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R
Rating: 4 out of 5
Good value for money, plus good order management
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J
Rating: 4 out of 5
Not bad at all despite the current circumstances
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M
Rating: 3 out of 5
Items delivered in 48 hours but arrived 2 weeks later ... too bad for the birthday gift! That said, everything was conform and of excellent quality!
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C
Rating: 4 out of 5
The delivery was scheduled for July 17 and I had not seen this before ordering. I probably would not have ordered it if I had seen this delivery date before validating my order. However, the delivery can take place a few days after my order well before July 17 so very good surprise!
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A
Rating: 4 out of 5
Fast order processing and fast delivery too. It was great! Customer service on the phone was also very professional. However, the order of 3 trolleys was shipped in 2 times. So I had to pay twice the customs clearance fee (***)... It was not cool. I don't know if it's related but at the same time I received a fake email from chronopost asking me to pay shipping fees. I almost fell for it, it was very well done. Fortunately I received the notice from the Post Office at that time and did not pay the requested amount. Best regards! ***
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J
Rating: 4 out of 5
Good reception and order delivered as soon as possible. Very reactive in the case of a return order and refund made in the stride. bravo for that. only downside, in the future it will be necessary to check the good information of the proposed products because the last one that I ordered did not correspond to the announced measures.
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H
Rating: 4 out of 5
Delivery time a little long.
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L
Rating: 4 out of 5
I am satisfied with the site but I have a delivery problem with the colissimo (product still not delivered after 2 weeks...) My only advice would be to... change the delivery man. :-) I also have another colissimo from another company that is also out of order. Desperate.
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A
Rating: 4 out of 5
I discovered your company by chance while searching for the *** products, I am delighted to have found a supplier close to my home.
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S
Rating: 3 out of 5
Good product, but it's a shame to learn that the optimist airbags are grey when delivered because the supplier doesn't make them in blue anymore. When I ordered them, they were supposed to be available and delivered within 15 days.
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O
Rating: 4 out of 5
Good quality product.
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R
Rating: 4 out of 5
Many problems to be delivered following the deconfinement but the Picksea team managed to find solutions so that my package finally arrives Bravo !!!!
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J
Rating: 4 out of 5
I am very pleased with the service and the quality of the product. The order was modified and shipped immediately. thank you Picksea for your reactivity.
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P
Rating: 2 out of 5
1st delivery very slow: 2 weeks 2nd by paying a supplement for 48 h: 10 days!
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Y
Rating: 4 out of 5
No instructions in the box. Took three times for the final assembly. A little disappointed for the price
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E
Rating: 4 out of 5
Even if the initial delivery time was not respected because of supply problems (covid 19). My interlocutors were always very courteous and concerned to give me satisfaction. Serious site to recommend
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