The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
I was surprised by the size of the product I purchased. I wish I could have found the length and width in the product description. I wish my product had been packaged in a cardboard box instead of in plastic bags.
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Acheteur Vérifié
Rating: 2 out of 5
the description of the item purchased was not in accordance with what I received and the precision that a part was optional was only slightly visible.
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Acheteur Vérifié
Rating: 2 out of 5
Delivery without problems. Waterproof case for iPhone 6 certainly effective, BUT the touch screen is annoyed by the thickness of the plastic and its shine makes it difficult to take pictures. Disappointed by this product which is too expensive for such a poor result. I do not recommend it.
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Acheteur Vérifié
Rating: 2 out of 5
I am not happy. I did not receive the product I ordered but a similar product that I would not have bought if I had known. I decided to keep it because I don't want to get into endless discussions with PickSea, I opened the product, I didn't see the problem right away...
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Acheteur Vérifié
Rating: 3 out of 5
the product corresponds to what I was looking for in quality, but the color does not really correspond to the one shown on the site. I ordered an orange mandal oilcloth which on the site has a color close to coral, and on arrival is rather flashy orange, almost fluorescent.
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Acheteur Vérifié
Rating: 2 out of 5
Too bad, I ordered an item.... that they didn't have in stock, even though it was displayed in stock!
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Acheteur Vérifié
Rating: 3 out of 5
Good evening, the supplier does not answer the mails. the delays are very long. I placed a second order that I am still waiting for. no sign of life on 1 model break, I had to order on another site. The item I received corresponds to the advertised description.waterproof rain hat with straps, small interior lining.
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Acheteur Vérifié
Rating: 3 out of 5
Not very nice reception in store. I was served what I asked for and that's it... can do better in customer service.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery time too long.
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Acheteur Vérifié
Rating: 3 out of 5
Hello the delivery not possible to contact by phone the deliveryman. To date I am missing the cover of the barbecue that was sold with it. I have contacted Picksea by phone and still no news for my order;
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Acheteur Vérifié
Rating: 3 out of 5
Good quality cap, but bad description it is not stated that it is lined with fleece so for me no interest
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Acheteur Vérifié
Rating: 3 out of 5
Happy with the products but delivery takes too long for my taste.
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Acheteur Vérifié
Rating: 3 out of 5
Cheaper equivalent product not available
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Acheteur Vérifié
Rating: 3 out of 5
expensive products
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Acheteur Vérifié
Rating: 3 out of 5
An item in restocking and no clear view on the delivery date. A gift wrap ordered, paid for, debited BUT never received.
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Acheteur Vérifié
Rating: 2 out of 5
Mediocre, because on 2 orders placed on your site, I did not have the products ordered. on the 1st order, out of fab of the product while you still propose it on your site and the 2nd, not the color requested. Sincerely
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Acheteur Vérifié
Rating: 3 out of 5
Courteous welcome, but not very friendly.
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Acheteur Vérifié
Rating: 3 out of 5
Order takes too long to ship
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Acheteur Vérifié
Rating: 3 out of 5
The only drawback was the delay between the order and its reception, too long.
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Acheteur Vérifié
Rating: 3 out of 5
Ok for the delivery but the refund is a bit long
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Acheteur Vérifié
Rating: 3 out of 5
We wanted to receive sailing accessories quickly for a nearby competition. We chose Picksea and its sticker SHIPPED WITHIN 24H . Unfortunately, the items were received about 10 days later.
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Acheteur Vérifié
Rating: 3 out of 5
I did not receive the correct shoe size
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Acheteur Vérifié
Rating: 2 out of 5
Very good as far as order processing and delivery times are concerned. But this is useless when you have bought a product that is not suitable because you did not have the correct information and suitable and sufficient photos. I received a product that did not fit normally compared to the usual sizes, this was not reported. In order not to lose the 17 in A-R shipping, I reordered in a smaller size. But I will never buy from this unreliable site again. I am very dissatisfied.
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Acheteur Vérifié
Rating: 3 out of 5
The ordered article corresponds well to the description except that I am not sure that it is the most appropriate for my needs because my many messages (3or4) remained without answer...
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Acheteur Vérifié
Rating: 3 out of 5
Quickly sent my order but it did not correspond to the ad on the site! I called the customer service number, nobody answered, an answering machine started telling me to leave a message, that they would contact me again !!!!.... it's been 15 days and still nothing !!!!! so I still don't know if I can use the item I bought !!!! (CO2 refill for lifejacket !!!!!!)
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Acheteur Vérifié
Rating: 2 out of 5
The service is good but the pictures don't really reflect the products. My order is not what I expected but too bad for me
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Acheteur Vérifié
Rating: 3 out of 5
Error of sending, after-sales service of bad capacity (down) Website not up to date at the level of stock ads Availability by mail very good
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Acheteur Vérifié
Rating: 3 out of 5
The only site on which I found the best price for the product I was looking for. It's a pity that it doesn't offer delivery in a parcel relay outside the locality of the store. Looking for only one specific product I did not explore the site more than that. I found the delivery a little longer than I thought.
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Acheteur Vérifié
Rating: 2 out of 5
2 weeks for the delivery I contacted the customer service by the contact form of the site following a problem of email and to have more information on the delay I never had answer of the service. Good material - bad quality of service
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Acheteur Vérifié
Rating: 2 out of 5
Not very satisfactory. The time to validate the order and then the time to deliver the package to the Post Office is even worse, so the delivery time is just too long!
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Acheteur Vérifié
Rating: 3 out of 5
reasonable delay article of the good size correct color on the other hand the material is very sensitive to the cold; what makes unpleasant the operation to coat this protective clothing which is not flexible and is icy in contact with the skin
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Acheteur Vérifié
Rating: 3 out of 5
Still too expensive
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Acheteur Vérifié
Rating: 2 out of 5
2 orders made. For the second order, one of the two items was missing. I reported it. The article was sent to me very quickly. Nevertheless. You have to check your orders before sending them. That's the key. Hence my note.
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Acheteur Vérifié
Rating: 3 out of 5
good but a bit expensive; expensive also the shipping costs
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Acheteur Vérifié
Rating: 3 out of 5
the product originally ordered had to be changed because there was a stock error. the change and shipment were made quickly, as well as the refund of the overpayment. however, the color of the product received was not the same as the order. i did not make any complaints about this.
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Acheteur Vérifié
Rating: 3 out of 5
Product conforms, a little bit of delais because advised out of stock after the order.
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Acheteur Vérifié
Rating: 3 out of 5
The items are not in stock and the advertised delivery times are not respected
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Acheteur Vérifié
Rating: 2 out of 5
Delivery times not met
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Acheteur Vérifié
Rating: 3 out of 5
Availability not in accordance. Product OK
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Acheteur Vérifié
Rating: 3 out of 5
despite the purchase of the 24h delivery option, the package arrived only 2 weeks later...it came directly from the supplier but it's still limited!
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