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Rating: 3 out of 5
Product purchased with a very satisfactory quality/price ratio. The delivery time was however very long (product in restocking).
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Customer reviews of Picksea
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews
Summary of reviews
The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
Reviews 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
good service lack of payment in installments
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A
Rating: 3 out of 5
Surprised by the smallness of the product for my weight communicated by telephone 88 kilos for 1m88. Good service from the communications department, product not available, proposal to make an exchange not accepted, I preferred to wait. But I'm still skeptical about the proposed product in relation to my weight.
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A
Rating: 2 out of 5
Order placed more than 3 weeks ago with pick up in Nantes. Order still not ready despite 2 visits to the store.
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A
Rating: 2 out of 5
The order is taking a long time to arrive. I was told that I would have it by the end of the week, and the order is still in the process of being re-ordered since June 5th (3 weeks ago). So I have no opinion on the product!
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A
Rating: 2 out of 5
At the end of June I still haven't received the shoes I ordered in early April!
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A
Rating: 3 out of 5
I placed an order about 1 month ago, I still haven't received it. an item was missing, I wasn't notified. I contacted customer service, the order was supposed to leave yesterday, nothing to my knowledge happened.
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A
Rating: 2 out of 5
Ordered a kayak + paddles; at the reception the paddles are missing, according to Picksea out of stock, the least you can do is to warn the customer.
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A
Rating: 3 out of 5
I had to go and pick up my package myself from their warehouse.
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A
Rating: 3 out of 5
Delivery time much longer than indicated for the product on the site
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A
Rating: 2 out of 5
I am still waiting for delivery, I have had no news despite my requests, I have never been called back despite the promises made
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A
Rating: 2 out of 5
does not respect the delivery time announced. 1 month after the order still no news, obliged to call him to know what is going on...
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A
Rating: 3 out of 5
Delivered with a lot of delay, order placed on 21 /01 /2014, email announcing me a delivery for 30 /01. Account debited the next day. No email from customer service to tell me the delay. Package sent only on 7 /02 and received on 13 /02. Can do better in terms of responsiveness.
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A
Rating: 2 out of 5
I did not appreciate the price variation and the non availability of size and color on my purchase... my purchase was still over 300 ... when the price is down I would have liked to have the lowest price....... So ....
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A
Rating: 2 out of 5
It is difficult to give a favorable opinion when the purchased object is still not delivered...... But of course it has already been debited.
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A
Rating: 3 out of 5
Perfectible: 1 item not reported as unavailable on the site, resulting in a delay of the entire order without notice - first call to the service without follow-up - had to make a second call 1 week later 1 item missing in the package Very good reception and complement delivered quickly
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A
Rating: 3 out of 5
Delivery for Christmas of another product than the one ordered...fortunately error rectified later.
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A
Rating: 3 out of 5
the product is still not delivered although it was indicated as available on the site. 1 month of delay that starts to be really long!
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A
Rating: 3 out of 5
Long preparation time compared to other merchants.
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A
Rating: 3 out of 5
I ordered from the store. ... I am not able to evaluate the quality of the site... Currently waiting for my order
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A
Rating: 2 out of 5
Article no longer in stock contrary to what was announced on the site Reactivite insufficient
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A
Rating: 2 out of 5
-problem during the order: impossible to choose the mode of delivery (case relay inaccessible), colissimo imposed (more expensive) - bug of the site of payment CB, it was necessary to take again there with several times - no news during 3 weeks whereas the product was to be dispo, sending of a message to picksea, delivery by TNT (whereas colissimo was imposed by the site at the time of the order) TNT did not move with the address of delivery, it was necessary to go to seek the parcel in a relay?
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A
Rating: 3 out of 5
I signed up for the newsletter, but I did not get the 10 coupon despite my purchase? On the other hand, I received my order after 10 days....
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A
Rating: 3 out of 5
a little more communication on the delivery would have been welcome, otherwise nothing else to complain about.
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A
Rating: 3 out of 5
Communication problem, slow delivery...
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A
Rating: 2 out of 5
Receipt of the order much later than announced (order on November 20th, receipt on December 9th, that is to say 19 days....). The delays were however a factor of choice for this order... No problem with the product itself, which I am very satisfied with.
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A
Rating: 3 out of 5
Long preparation time (1 week) knowing that I had asked for a parcel delivered in 3 days and that I wanted a certain speed. But the order was respected and the packaging was correct.
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A
Rating: 2 out of 5
Price OK but delivery times listed on the site not held, see exploded!
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