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T
Rating: 2 out of 5
Bardzo długi czas oczekiwania na przesyłkę,ponad trzy tygodnie.Oplacilem szybką przesyłkę ,aż strach pomyśleć gdyby to była normalna przesyłka.Towar otrzymałem dobrze zapakowany i zgodny z zamówieniem.
Customer reviews of Picksea
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews
Summary of reviews
The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
2 star reviews
Reset filtersP
Rating: 2 out of 5
I asked the sales department for advice on what size to take, and they told me "your shoe size". I trusted them, but I was wrong. It was much too small. So I sent them back to make the change at my expense. 15€ more. I won't recommend Picksea because it's not honest.
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E
Rating: 2 out of 5
I ordered my new laminated nautical chart which was chipped when I got it back
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L
Rating: 2 out of 5
Hello, Disappointed with your communication vis a vis gloves I imagine more in stock or available. Yes I understood when I received first the notice and then your message about this refund but no response to my next message asking why this refund.
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R
Rating: 2 out of 5
Slow shipping!
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C
Rating: 2 out of 5
Even if the ordered products are in conformity, the delivery times are a real inconvenience. Logistics and delivery are on par with vaccination in France.
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S
Rating: 2 out of 5
3 weeks before Christmas I buy a H H supposed to be a Kdo for Christmas At no time I am told I am out of stock On 23 /12 the day before Christmas Eve I am told I will not be delivered in time Today 18 /02 /2021 , 2 months 1 /2 later, still no article. I have just been reimbursed The most unpleasant thing in this situation is to find yourself without a gift on Christmas Eve... lack of communication You should have warned well in advance of your worries about restocking with this supplier and of the risk incurred.
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J
Rating: 2 out of 5
Unfortunate experience that found a way out.
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L
Rating: 2 out of 5
Products very good but the delivery tnt catastrophic
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M
Rating: 2 out of 5
I ordered in May after the end of the containment and delivery in mid-August after many calls to come to the news of the follow-up of my order. Of course we can understand that the delays are more important this year, but to have to wait 3 months and not have any customer follow up is not very correct. I have a business myself and when I have a difficulty, I always warn the customer and keep him informed. It is the least I can do!
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J
Rating: 2 out of 5
The offer was tempting, the response to my order was quick. But then I didn't hear anything for several weeks, and I had to insist to learn that the item I had ordered and had been told would be shipped soon was no longer available. The offer that was made to me afterwards was decent and the matter ended quite well. All in all, it appears that the presentation of available articles must be well followed and above all that the announcement of a forthcoming order should only be made with certainty.
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P
Rating: 2 out of 5
1st delivery very slow: 2 weeks 2nd by paying a supplement for 48 h: 10 days!
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C
Rating: 2 out of 5
Order not delivered on time, referral error or ?
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G
Rating: 2 out of 5
The sizes received do not correspond to the order
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J
Rating: 2 out of 5
To be contacted only one week after the order to be warned that the product is out of stock I find this lamentable.
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K
Rating: 2 out of 5
Every time I order there are many delays in delivery
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N
Rating: 2 out of 5
1 month to ship the order because of a simple cut to length. Way too much...
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J
Rating: 2 out of 5
I ordered a pair of Fastnet boots from Dubarry in size 44; I received two left boots, one in size 43 and the other in size 44 ... It's hard to do worse!
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G
Rating: 2 out of 5
Two months delay to receive my order and not even a commercial gesture
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C
Rating: 2 out of 5
order placed on 18/11 with promise of delivery before 15/12. Message to warn of a delay in supply expected for 21/12. Calls to follow .... nothing until the 24th when I go to the place = still not arrived this 24/12
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I
Rating: 2 out of 5
I received an item that did not correspond at all to the one I had ordered (I received a plain white neutral cover instead of a navy and red one).Very disappointed by the quality.Price much too high....I had to send it back and am waiting for a refund.But I am warned that the site reserves the right to apply a ***% discount on the product ......
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B
Rating: 2 out of 5
I placed an order in early November, by phone, in the morning, for a Guy Cotten suit in size M. I called back in the afternoon and the lady I contacted recorded the change to size S on her computer. I specified a second time the size S on the order form that I sent you with my payment check. However, I received my order in size M, a sign of a bad follow-up by your services. Result: it cost me *** euros of forwarding expenses!
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F
Rating: 2 out of 5
Order announced as delivered in 24/48h but received 20 days later! No explanation or follow-up possible except at the end.
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B
Rating: 2 out of 5
package not delivered on the date indicated; your laconic response: it's not me, address yourself to the post office ..... I believe for my part that as long as the product ordered is not in my possession it is up to you to assume responsibility, conclusion: not want to place another order to experience the same thing
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G
Rating: 2 out of 5
Hello, Nothing to say about the form, but on the substance... I did not receive the product ordered (wrong color: navy blue instead of blue) and no time to exchange it because I'm leaving for Japan. It's very annoying, hence my note of 2 /5; Kind regards.
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E
Rating: 2 out of 5
Not satisfied my order had to arrive before August 23 we are the 31 tjs nothing, my son by interna meaning his material (great to start the year. ....)
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E
Rating: 2 out of 5
Hello, it's been more than 8 days since I placed my order and you specify a delivery within a week, which is not the case. it wouldn't be serious if you kept your customers informed with a little email. worried, I called last night and a lady answered that I would have an email next week to get an answer. I'm still at the same stage today.
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O
Rating: 2 out of 5
No information on the progress of my order. I had to complain on the FB page to get a contact. Unacceptable delivery time (11 days from my purchase to shipping) (may be justified but not explained). For a 1st purchase I am very disappointed
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S
Rating: 2 out of 5
product error + return address error of the product reshipped after needing to relaunch for the fast delay promised by phone but not held in the end cde urgent for early last week, still as recovered! good news I finally found trace of the package sent to a wrong place reception yet friendly phone,
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J
Rating: 2 out of 5
Problem with the address and the delivery time. It's a pity because the customer service in the store is very good.
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J
Rating: 2 out of 5
Poor experience ....I order on Saturday June 22 and ask then pay for a quick delivery....and in the end I am delivered on Tuesday July 2, 2019......
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A
Rating: 2 out of 5
I ordered and paid 10 days ago and I received nothing ? Pb of delays !!! Delivery by chrono post ???
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M
Rating: 2 out of 5
I bought a product that I was charged 10 times the original price. The seller, who apparently had noted the problem did not contact me to let me know the error. Fortunately I went back to the store or it was for my pocket...
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V
Rating: 2 out of 5
A cap sent in an envelope arrives completely deformed
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A
Rating: 2 out of 5
The size chart for the camel boots is ***, leading the customer to take the wrong size. Disappointed with the lack of professionalism.
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A
Rating: 2 out of 5
The items purchased were not at all what I had hoped for.
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A
Rating: 2 out of 5
On time delivery with classic vpc packaging - however the product is a pale copy, I doubt this one is as strong and durable as the one from 20 years ago. I will not recommend this purchase. Cordt, ,
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A
Rating: 2 out of 5
Very kind to solve avoidable problems: - chosen article could not be delivered, - delivery in Belgium was impossible In addition: 10 days to refund the difference with the second choice article was worryingly long...
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A
Rating: 2 out of 5
The color of the item ordered was not available.
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A
Rating: 2 out of 5
I was very satisfied with the speed of processing and shipping of my order. Nevertheless I am very disappointed because the bag ordered is for a gift, but it does not correspond to the photos. It is the yellow Nano bag. It is indicated in small that the straps no longer exist. However, the person who will receive the gift had not seen it and was fooled by the photos. The return service being deplorable, (because my shipping costs are at my expense and the refund is not even provided), the person will receive a bag that he does not like and that costs a certain price. It would be wise to change the photos of the site too!
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