The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
for the bags ordered, they look good - we'll see with use but for the delivery, not great: I received mail and sms to tell me that the delivery would take place on December 19th between 10:35 and 11:35... no news of the day... and in the evening, programming of the delivery in a relay point to end up being delivered at home this morning! Other than that, nice delivery guy!
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Acheteur Vérifié
Rating: 2 out of 5
Medium minus
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Acheteur Vérifié
Rating: 2 out of 5
the description of the item purchased was not in accordance with what I received and the precision that a part was optional was only slightly visible.
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Rating: 2 out of 5
Delivery without problems. Waterproof case for iPhone 6 certainly effective, BUT the touch screen is annoyed by the thickness of the plastic and its shine makes it difficult to take pictures. Disappointed by this product which is too expensive for such a poor result. I do not recommend it.
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Acheteur Vérifié
Rating: 2 out of 5
I am not happy. I did not receive the product I ordered but a similar product that I would not have bought if I had known. I decided to keep it because I don't want to get into endless discussions with PickSea, I opened the product, I didn't see the problem right away...
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Rating: 2 out of 5
Too bad, I ordered an item.... that they didn't have in stock, even though it was displayed in stock!
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Rating: 2 out of 5
Mediocre, because on 2 orders placed on your site, I did not have the products ordered. on the 1st order, out of fab of the product while you still propose it on your site and the 2nd, not the color requested. Sincerely
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Acheteur Vérifié
Rating: 2 out of 5
Very good as far as order processing and delivery times are concerned. But this is useless when you have bought a product that is not suitable because you did not have the correct information and suitable and sufficient photos. I received a product that did not fit normally compared to the usual sizes, this was not reported. In order not to lose the 17 in A-R shipping, I reordered in a smaller size. But I will never buy from this unreliable site again. I am very dissatisfied.
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Rating: 2 out of 5
The service is good but the pictures don't really reflect the products. My order is not what I expected but too bad for me
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Rating: 2 out of 5
2 weeks for the delivery I contacted the customer service by the contact form of the site following a problem of email and to have more information on the delay I never had answer of the service. Good material - bad quality of service
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Acheteur Vérifié
Rating: 2 out of 5
Not very satisfactory. The time to validate the order and then the time to deliver the package to the Post Office is even worse, so the delivery time is just too long!
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Rating: 2 out of 5
2 orders made. For the second order, one of the two items was missing. I reported it. The article was sent to me very quickly. Nevertheless. You have to check your orders before sending them. That's the key. Hence my note.
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Acheteur Vérifié
Rating: 2 out of 5
Delivery times not met
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Acheteur Vérifié
Rating: 2 out of 5
Order placed more than 3 weeks ago with pick up in Nantes. Order still not ready despite 2 visits to the store.
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Rating: 2 out of 5
The order is taking a long time to arrive. I was told that I would have it by the end of the week, and the order is still in the process of being re-ordered since June 5th (3 weeks ago). So I have no opinion on the product!
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Rating: 2 out of 5
At the end of June I still haven't received the shoes I ordered in early April!
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Rating: 2 out of 5
Ordered a kayak + paddles; at the reception the paddles are missing, according to Picksea out of stock, the least you can do is to warn the customer.
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Acheteur Vérifié
Rating: 2 out of 5
I am still waiting for delivery, I have had no news despite my requests, I have never been called back despite the promises made
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Acheteur Vérifié
Rating: 2 out of 5
does not respect the delivery time announced. 1 month after the order still no news, obliged to call him to know what is going on...
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Rating: 2 out of 5
I did not appreciate the price variation and the non availability of size and color on my purchase... my purchase was still over 300 ... when the price is down I would have liked to have the lowest price....... So ....
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Acheteur Vérifié
Rating: 2 out of 5
It is difficult to give a favorable opinion when the purchased object is still not delivered...... But of course it has already been debited.
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Acheteur Vérifié
Rating: 2 out of 5
Article no longer in stock contrary to what was announced on the site Reactivite insufficient
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Acheteur Vérifié
Rating: 2 out of 5
-problem during the order: impossible to choose the mode of delivery (case relay inaccessible), colissimo imposed (more expensive) - bug of the site of payment CB, it was necessary to take again there with several times - no news during 3 weeks whereas the product was to be dispo, sending of a message to picksea, delivery by TNT (whereas colissimo was imposed by the site at the time of the order) TNT did not move with the address of delivery, it was necessary to go to seek the parcel in a relay?
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Acheteur Vérifié
Rating: 2 out of 5
Receipt of the order much later than announced (order on November 20th, receipt on December 9th, that is to say 19 days....). The delays were however a factor of choice for this order... No problem with the product itself, which I am very satisfied with.
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Acheteur Vérifié
Rating: 2 out of 5
Price OK but delivery times listed on the site not held, see exploded!
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