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T
Rating: 4 out of 5
speed of delivery and product conforms to the request
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Customer reviews of Picksea
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews
Summary of reviews
The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
Reviews 3 and 4 stars
Reset filtersV
Rating: 4 out of 5
I would not rate the delay in delivery as I attribute it to the current strikes. I did not rate 5 stars because I had a hard time getting information about this delivery delay. The package tracking was not activated. As a customer, I like to be kept informed of delays without having to ask. The product itself deserves a rating of 5. Thank you. With my best regards.
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B
Rating: 3 out of 5
I was not notified that the item had arrived at the relay point.
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J
Rating: 4 out of 5
A little expensive for the price. The grey and blue ones are almost identical. I am disappointed
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J
Rating: 4 out of 5
long delivery
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V
Rating: 4 out of 5
Product comfort to the description and to our expectation
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V
Rating: 4 out of 5
Product corresponds to my expectations. On the other hand, the delivery time is a bit long.
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P
Rating: 3 out of 5
The only point that explains my rating: in commenting on my order I had underlined the wish to be delivered with 4 mooring lines: 3 of 5 m and one of 10 m. The package includes only one 25 m mooring line.
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G
Rating: 4 out of 5
****
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C
Rating: 4 out of 5
The delivered suit is of very good quality, easy to put on and take off alone. The only complaint is that it is not the model presented on the website. In the future, it would be important to warn the customers before or at the time of the delivery, because it would avoid messages of complaint as I could do it. ***
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P
Rating: 4 out of 5
Product meets my expectations. Customer service easily reachable, attentive and responsive. I remove one star because of a small problem of delay due apparently to a delay of the supplier and also for the bad choice of the packaging, which was not adapted to the product. Indeed, as it is a long eye needle, it would have been better to pack it in a rigid cardboard box, rather than a soft plastic envelope, because the needle was twisted when it arrived. This is not surprising when you know how "delicate" the deliverymen are when they handle the packages.....
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D
Rating: 4 out of 5
Satisfactory order for every purchase and correct delivery.
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X
Rating: 3 out of 5
Product conforms, but shipping time is way too long! More than 10 days before the shipment of 2 small springs that were apparently in stock!
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H
Rating: 4 out of 5
satisfactory product, nothing to report.
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A
Rating: 3 out of 5
Perfect products. On the other hand, more than a month of delay between the validation of the order and the delivery without informing the customer. It's a shame
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J
Rating: 3 out of 5
Hello, I am indeed satisfied with Picksea. Your page is very nice. That said. Small criticism on the communication. The update of the catalog is certainly complicated or even impossible depending on the number of suppliers. But the information transmitted to the customer must be accurate and fast. To be more precise, when a customer orders 2 items, one of which is unavailable in the end, and he still receives the unavailable one but not the other, there is a communication problem. Well, it happens and I would continue to buy from picksea because the team seems very nice. No hard feelings, but if you want to improve something it's this one.
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C
Rating: 4 out of 5
The delivery is fast!
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M
Rating: 4 out of 5
Fast delivery of the package, corresponds well to our expectations. Very satisfactory. Quality product.
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M
Rating: 4 out of 5
Very fast delivery and simple and fast exchange or refund. Good quality product but the price of the product can vary by 20 for some from one week to another
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A
Rating: 4 out of 5
perfect product what we expected, just on the delivery colissimo, they were not great
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H
Rating: 4 out of 5
Order conforms and delivery time respected.
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B
Rating: 4 out of 5
clear site, fast delivery
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P
Rating: 3 out of 5
I'm going to test my waterproof bag in real extreme conditions. Sailing during 3/4 week on a 60 feet imoca boat. resistance and waterproofness will be put to hard test. back around december 15th i will be able to deliver my feeling and the technical result. cordially ***
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C
Rating: 4 out of 5
Quality and choice of products sold.
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E
Rating: 3 out of 5
Having to send an email to request a refund and pay for return shipping is not a good practice to recommend.
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P
Rating: 3 out of 5
ordered products corresponding to my expectations. Delivery time a little long, > 19 days, after two telephone reminders.
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M
Rating: 4 out of 5
I am very satisfied with my purchase. It protects well from the rain even in heavy downpours. It is comfortable and the price/quality ratio is excellent. On the other hand the delivery was very fast.
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G
Rating: 3 out of 5
Satisfied with the second shipment of the missing part to the first package Satisfied with your understanding and your speed
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C
Rating: 4 out of 5
no surprise
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B
Rating: 4 out of 5
Good product advice
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J
Rating: 3 out of 5
Check the availability of products before ordering
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H
Rating: 4 out of 5
Quality product and fast service
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P
Rating: 4 out of 5
Very good service
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E
Rating: 4 out of 5
Delivery on time. Package conforms to my expectations.
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E
Rating: 4 out of 5
Quality product, fast delivery. On the other hand, the promotional offer resulting from the subscription to the newsletter did not work
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A
Rating: 3 out of 5
The product is very well described and the communication of the service is almost perfect Nevertheless the delivery provider is mediocre He decided not to deliver to my home. I called the TNT service who told me that the delivery man could not deliver and that my package would be delivered in Venissieux evening outside the city of Lyon. I find it unacceptable to pay for an express delivery and to lose almost two hours to go and get a package that they did not even bother to deliver to my home even though it was there
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C
Rating: 4 out of 5
Conformity of the product and the commitments Satisfactory information on the treatment of the order until the delivery.
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M
Rating: 4 out of 5
Simple, fast, efficient purchase. Fast delivery
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P
Rating: 3 out of 5
I bought 2 products at the store in Nantes. A pair of polarized high end sunglasses. After testing, I find that the polarization does not bring the comfort I hope for in sunny weather. On the other hand, I am satisfied with my diving shoes. It's a pity that the glasses are not accompanied by a good technical notice
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G
Rating: 4 out of 5
good experience for the first one
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