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Rating: 4 out of 5
all good except delivery
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Customer reviews of Picksea
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews
Summary of reviews
The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
Reviews 3 and 4 stars
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Rating: 3 out of 5
The items are not in stock and the advertised delivery times are not respected
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Rating: 4 out of 5
pleasant & efficient phone contact,
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Rating: 4 out of 5
Book on time and well packaged
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Rating: 4 out of 5
The order was well respected the quality of the service was very satisfactory the delivery time was also respected.satisfied with this 1st order made on your site
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Rating: 4 out of 5
Reliable & fast.
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Rating: 4 out of 5
Perfect ,trexreaçif
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Rating: 4 out of 5
Despite a little delay, due to a break in size. Very well served. The telephone contact clear and precise. Keep up the good work.
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Rating: 4 out of 5
The delivery time is a little too long ...
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Rating: 4 out of 5
Very good level of service. Lacks a little detail on order preparation.
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Rating: 3 out of 5
Availability not in accordance. Product OK
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Rating: 4 out of 5
****
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Rating: 4 out of 5
I did not give them 5 stars just because the stock on site had not been updated and another solution had to be found. On the other hand, I liked the friendliness and competence of the various correspondents. They did their utmost to solve the problem and it was quick!
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Rating: 3 out of 5
despite the purchase of the 24h delivery option, the package arrived only 2 weeks later...it came directly from the supplier but it's still limited!
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Rating: 4 out of 5
Negative point: products indicated as being available on the site, but in reality out of stock, and consequently long delivery time. So all in all, a positive experience.
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Rating: 4 out of 5
excellent performance
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Rating: 4 out of 5
Perfect sailing shoes that I found only at Picksea. Having chirurchigal screws in my feet, it is even more difficult for me to put my shoes on. The delivery is a bit long like the other products I ordered before. Also, the price is quite high.
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Rating: 3 out of 5
Product purchased with a very satisfactory quality/price ratio. The delivery time was however very long (product in restocking).
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Rating: 3 out of 5
good service lack of payment in installments
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
serious
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Rating: 3 out of 5
Surprised by the smallness of the product for my weight communicated by telephone 88 kilos for 1m88. Good service from the communications department, product not available, proposal to make an exchange not accepted, I preferred to wait. But I'm still skeptical about the proposed product in relation to my weight.
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Rating: 4 out of 5
Efficiency.
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Rating: 4 out of 5
Good telephone reception, the answers to questions are clear. Correct delivery, nothing to complain about.
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Rating: 4 out of 5
I had selected items that were available but became unavailable at short notice. An exchange could be made. A very convenient arrangement
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Rating: 4 out of 5
Fast delivery. Product conforms to expectations.
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Rating: 4 out of 5
Delivery in store very appreciated, with a pleasant reception. I had to change my purchase because of a size problem. The seller informed me that he would let me know when he would receive my article, which he did not do. I had to call back, too bad.
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Rating: 4 out of 5
The material ordered was in accordance with the order, and delivered in a correct time.
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Rating: 4 out of 5
very professional
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Rating: 4 out of 5
I was satisfied with my order. I was delivered very quickly but the bag I purchased was missing a strap. I contacted customer service by phone, it went very well and they sent the strap back to me a few weeks later, which is a little long. So I take away one star for that.
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Rating: 4 out of 5
Excellent site, great choice of products. However, I would have appreciated being informed of the delay in availability of the product ordered
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Rating: 3 out of 5
I placed an order about 1 month ago, I still haven't received it. an item was missing, I wasn't notified. I contacted customer service, the order was supposed to leave yesterday, nothing to my knowledge happened.
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Rating: 4 out of 5
Good order tracking, quick response to questions, good availability and fresh customer service!
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Rating: 4 out of 5
quick service
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Rating: 4 out of 5
Delivery conforms and fast, it's all good Site to recommend
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Rating: 3 out of 5
I had to go and pick up my package myself from their warehouse.
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Rating: 4 out of 5
Clear answers to questions asked. Numerous choices of brands, but no preferential orientation towards the most expensive. Good knowledge of the equipment, clothing,... of the provider
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Rating: 4 out of 5
listening to the proposal of adapted products.
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Rating: 4 out of 5
Very good, simple. The only thing that didn't work was the online express delivery tracking system that still showed me on the day I received the package that it hadn't yet been delivered by the delivery company...
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Rating: 4 out of 5
Very good service, but a significant discount should be given for bulk purchases. The loyalty point system is rather sheap
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