Customer reviews of Picksea

Too bad, two different colors for the same product. If we buy identical outfits, it's to have the same ones.

The product image is misleading: I was looking for an overcoat but not a sham. The measurements of the edges would be an indication, or a photo on the head with a jacket with a collar.

Hello, the products are perfect, the negative point is that I was not warned that the products were not in stock so waiting longer.

The customer relationship is perfect: perfect telephone accessibility, reactivity in the answers brought to the questions BUT on my 3 experiences (of which one in period COVID that I neutralize for my appreciation), nevertheless 2 problems: * orders of mooring lines for which I had specified in observation the desired dimensions for each and in the end delivery of a single mooring line corresponding to the total length ordered so need to recut + seamanship * order of 2 inflatable fenders: I expected a delivery of the product inflated which was not the case. It's been more than a week since the delivery and I still haven't found the right size inflator despite my research (***, etc).

Satisfied with the product, but 1 month of shipping time when the product was indicated as being in stock, and lack of responsiveness of customer service, too bad!

I am not really satisfied because I needed Black Minnow lure bodies yellow / orange so I created an account to order my need that I completed with accessories, I received them but the different bodies yellow / orange are unavailable nevertheless refunded. If there is no more reliability on the availability of your products I did not waste any more time to order on your site Cordially

Too bad for the late delivery! Product conforms to my expectations Contact with the team warm

Items delivered in 48 hours but arrived 2 weeks later ... too bad for the birthday gift! That said, everything was conform and of excellent quality!

Good product, but it's a shame to learn that the optimist airbags are grey when delivered because the supplier doesn't make them in blue anymore. When I ordered them, they were supposed to be available and delivered within 15 days.

difficult to evaluate the capacity and volume of the bags displayed on the internet. LACK OF VIDEO OR LANDMARKS

2 months to receive my order

I bought a first time the grundens sandon model in size M. I bought it in size L. I am now satisfied but I regret that you did not advise your customers to buy a bigger size. I gave the M to a friend.

Fast delivery

Disappointed by the delivery time. Call to the SAV who then told me that the product was on order while it was specified in stock on the site when ordering (reason for the choice of the store by the way). Gift arrived well after a birthday, too bad!!! I recommend to inquire before ordering.

good value for money, but big delay in delivery.

Not delivered within the time frame indicated on the site

Nothing to say about the delays and the follow-up of the shipment... but there was a difference of 4 sizes on the product received compared to the order. The phone contact with the Peacksea representative went very well and the reshipment was fast. We still have to check that the new shipment will be conform... Please note that the purchase of a plastic envelope for the return was at my expense.

the ordered hat arrived with a lot of delay, instead of the 8 to 10 days indicated, it was for Christmas, it was 3 weeks! It was to replace an old Musto hat, but the one received has nothing to do with it, it is not the same material nor the same color = disappointment...

Important delay for the delivery

Satisfied with the site and the delivery but item with a defect (a snap torn off and unable to be reattached)

I was not notified that the item had arrived at the relay point.

The only point that explains my rating: in commenting on my order I had underlined the wish to be delivered with 4 mooring lines: 3 of 5 m and one of 10 m. The package includes only one 25 m mooring line.

Product conforms, but shipping time is way too long! More than 10 days before the shipment of 2 small springs that were apparently in stock!

Perfect products. On the other hand, more than a month of delay between the validation of the order and the delivery without informing the customer. It's a shame

Hello, I am indeed satisfied with Picksea. Your page is very nice. That said. Small criticism on the communication. The update of the catalog is certainly complicated or even impossible depending on the number of suppliers. But the information transmitted to the customer must be accurate and fast. To be more precise, when a customer orders 2 items, one of which is unavailable in the end, and he still receives the unavailable one but not the other, there is a communication problem. Well, it happens and I would continue to buy from picksea because the team seems very nice. No hard feelings, but if you want to improve something it's this one.

I'm going to test my waterproof bag in real extreme conditions. Sailing during 3/4 week on a 60 feet imoca boat. resistance and waterproofness will be put to hard test. back around december 15th i will be able to deliver my feeling and the technical result. cordially ***

Having to send an email to request a refund and pay for return shipping is not a good practice to recommend.

ordered products corresponding to my expectations. Delivery time a little long, > 19 days, after two telephone reminders.

Satisfied with the second shipment of the missing part to the first package Satisfied with your understanding and your speed

Check the availability of products before ordering

The product is very well described and the communication of the service is almost perfect Nevertheless the delivery provider is mediocre He decided not to deliver to my home. I called the TNT service who told me that the delivery man could not deliver and that my package would be delivered in Venissieux evening outside the city of Lyon. I find it unacceptable to pay for an express delivery and to lose almost two hours to go and get a package that they did not even bother to deliver to my home even though it was there

I bought 2 products at the store in Nantes. A pair of polarized high end sunglasses. After testing, I find that the polarization does not bring the comfort I hope for in sunny weather. On the other hand, I am satisfied with my diving shoes. It's a pity that the glasses are not accompanied by a good technical notice

Delivery time not respected. Two reminders before getting an answer.

The two books I ordered arrived in a large cardboard envelope that was very damaged: it's a miracle that the books themselves were not damaged. Apart from that, the service was correct (deadlines were respected) and the price was interesting.

Good site.

The announced deadlines are not held ... why announce deadlines that increment of expectations. Still not received my package to date ... Wake up :-( !

the delivery time was 5 working days as announced PLUS 10 days. as much to say that if it is pressed it is missed! Moreover, the items arrived in a torn packaging. Fortunately they were all there and unharmed. the problems encountered were due to transport. for the rest picksea ensured

the products are great, the announced delays and the customer service much less so

No indication of delivery except that it was made before July 25? Which is not the case ...

Missing gift bag