Customer reviews of Picksea

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9,2 /10
Overall rating: 9,2 out of 10
Based on 4 839 published reviews

Summary of reviews

The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.

3 star reviews

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Christian P.
Rating: 3 out of 5
Order not arrived in time. More than a week to make Nantes Rennes is exaggerated. When you sell on the internet, speed is essential.
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ANNE-SOPHIE D.
Rating: 3 out of 5
The delivery time has been shifted by 2 days. So not very reliable. Otherwise perfect product!
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Acheteur Vérifié
Rating: 3 out of 5
error during the preparation of the package or article received nonconforming quality control leaves something to be desired
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Acheteur Vérifié
Rating: 3 out of 5
It is a pity that one of the items I ordered could not be delivered.
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Acheteur Vérifié
Rating: 3 out of 5
One of the two items ordered did not fit at all
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Acheteur Vérifié
Rating: 3 out of 5
Interesting price but the quality goes with it! The legs are too long and some pockets are missing. The protection against the cold and the humidity is a little bit too low. For sailing at night in early October.
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Acheteur Vérifié
Rating: 3 out of 5
The article received was faithful to my order, unfortunately the delivery time was not respected (5 days late compared to what was promised).
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Acheteur Vérifié
Rating: 3 out of 5
I received my package in time but on the buttonhole a piece of wax is torn off very disappointed because at the packaging we could have seen it
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Acheteur Vérifié
Rating: 3 out of 5
A real Breton waxed made in China... I laugh...
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Acheteur Vérifié
Rating: 3 out of 5
error of recording of order, expenses of return 11 euros to my load. to change the article,
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Acheteur Vérifié
Rating: 3 out of 5
Too many customs papers Too many hidden fees (VAT) Pants too long because no short sizes available Impression that a return of goods would be too complicated No choice No choice when testing Shipping fees even if goods do not fit
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Acheteur Vérifié
Rating: 3 out of 5
Poor quality of packaging. Product partially damaged but usable (paint can)
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Acheteur Vérifié
Rating: 3 out of 5
Item too small. Received the return instructions. But not received the new items
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Acheteur Vérifié
Rating: 3 out of 5
status of order awaiting delivery 9 days after receipt, loyalty points pending.
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Acheteur Vérifié
Rating: 3 out of 5
***
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Acheteur Vérifié
Rating: 3 out of 5
Ordered 2 packages received only one, I recommended, but more size, I took the size above, no commercial gesture, really not terrible
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Acheteur Vérifié
Rating: 3 out of 5
Too much movement of the object in the package. Should have put bubble wrap. The product I ordered has a slight scratch on the visor (bicycle helmet). Given the price, I would have liked a little more precaution. I would have liked to have seen a little more care taken with the price. Thank you
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Acheteur Vérifié
Rating: 3 out of 5
package arrived damaged (corner of the package damaged, which has worn the folding corner of the bag)
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Acheteur Vérifié
Rating: 3 out of 5
This is the second time we order on this site and each time, the product is not available in the chosen color, once the order is placed! Could this be a sales technique to sell off stocks of colors that do not sell?
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Acheteur Vérifié
Rating: 3 out of 5
The maintenance is not reliable. I had to call several times to say that I had not received anything while they send a pre-recorded email stating that the package has been sent while by phone, the person in charge of tracking confirms that it has not been taken into account and that it has been forgotten. However, I received several messages telling me that the delivery was in progress. 13 days late. No apology, no gesture. The sales department. No better
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Acheteur Vérifié
Rating: 3 out of 5
Hello, Nothing to say except that for a purchase collected on the spot with Payment *** in addition to Gift Package, I find myself with a bag of another brand than the product purchased as a gift package?
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed by the socks. No better than pure wool merino socks at *** euros.
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Acheteur Vérifié
Rating: 3 out of 5
order of 2 identical products....received the 2 articles having the same use but different of which 1 having already been used (however in good condition) thus a light disappointment
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Acheteur Vérifié
Rating: 3 out of 5
Although the article was available in size and color on the site it was not in reality, I was contacted to be informed and to know if I wanted another color or cancel my order. All this is not very serious
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Acheteur Vérifié
Rating: 3 out of 5
Hello, I have only congratulations to address to you for your management of the expedition of the ordered articles. On the other hand, I can't advise you enough to change your service provider for the said shipments: 12 hours for you to prepare and send the order, 9 days for the Post Office to send the parcel to the departmental dispatch (Isère) to finally discover that the parcel is misplaced and lost... Which ruins your overall rating. And it is so frequent with the post office, not to mention the announced delays which are systematically ignored. You ruin your image with such providers. Why don't you use UPS, DHL or other TNT which offer a level of quality that is close to yours .... Sincerely. ***
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Acheteur Vérifié
Rating: 3 out of 5
Delivery problem, not respecting the dates and times planned. Good quality of the products received.
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Acheteur Vérifié
Rating: 3 out of 5
Good quality product, but delivery time too long.
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Acheteur Vérifié
Rating: 3 out of 5
I took the trouble to call you to find out: - If the bag could be attached to the trolley and it is ok - If the Trolley could be stored in the bag which is not the case. I am not satisfied because I would have taken a more suitable bag. Delivery and quality of the product impeccable Cordially
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Acheteur Vérifié
Rating: 3 out of 5
Product received in a timely manner, however I am disappointed with the quality of the bag. The fact that the bag is folded and packed in its box, the one is marked as if there were already folds of wear. This is not the first waterproof bag I've owned. The plastic is too stiff and I think this one will wear out quickly. Thank you for your help.
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Acheteur Vérifié
Rating: 3 out of 5
very nice products but error on the size for the delivery...
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Acheteur Vérifié
Rating: 3 out of 5
The composting machine of the service provider was out of order, so I almost didn't receive my package for Christmas. I have received a new address for my order at the last moment.
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Acheteur Vérifié
Rating: 3 out of 5
The bag seems to be of good quality, as described. On the other hand, the package is rather light: a simple black plastic envelope, a second skin would be appreciated.
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Acheteur Vérifié
Rating: 3 out of 5
The first order was not really satisfactory because the order was reversed: inside the package which was in my name was an article destined for someone else. To save time in this Christmas period I proposed to Picksea to exchange the package with the other recipient who lives in the same town as me. After the exchange which took a few days I found that the item chosen was too big so I asked Picksea to exchange it but by the time I sent the item back by registered mail, Christmas would be over...because the supplier is closed between Christmas and New Year's Day.
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Acheteur Vérifié
Rating: 3 out of 5
Easy online ordering. Fast delivery. I'm happy with it. But yellow bag ordered, received black bag. Not so happy. Returned online, returned package to post office. Easy so happy. Waiting for the new bag before Christmas: hope in progress.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery time too long, product not quite as shown in the pictures
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Acheteur Vérifié
Rating: 3 out of 5
The bag purchased is a gift. I paid 2 euros for a gift wrapping and big disappointment when I received the package! I will have to make another one. The paper is an old paper reused for my bag. The paper is damaged on the whole surface. Moreover it arrives torn at the ends. On the other hand, the delivery company is professional. Delivered on time.
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Acheteur Vérifié
Rating: 3 out of 5
the sizes do not correspond at all to the proposed products, no free return voucher for an exchange received. On the other hand, charming telephone contact
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Acheteur Vérifié
Rating: 3 out of 5
Hello, for the moment I can not evaluate anything! I'm still waiting for my parcel! which I heard would be ready to be mailed since the 17/10/2016 (would be ready)! that means that if nobody mails it! I CAN ALWAYS WAIT FOR IT! Do you understand? Thank you for making this package go away ! If nobody pushes it in a box of the Post Office ... I'm not ready to receive it !! Do you understand ??
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Acheteur Vérifié
Rating: 3 out of 5
I was surprised by the size of the product I purchased. I wish I could have found the length and width in the product description. I wish my product had been packaged in a cardboard box instead of in plastic bags.
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Acheteur Vérifié
Rating: 3 out of 5
the product corresponds to what I was looking for in quality, but the color does not really correspond to the one shown on the site. I ordered an orange mandal oilcloth which on the site has a color close to coral, and on arrival is rather flashy orange, almost fluorescent.
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