The online store Picksea is praised for its exceptional customer service, with many highlighting the competence and friendliness of the staff who readily assist and provide guidance. Customers frequently note the fast delivery times, often receiving their orders promptly and in excellent condition, which contributes to a seamless shopping experience. The website is described as clear and easy to navigate, making product selection straightforward, complemented by accurate descriptions that help consumers make informed choices.
Good evening, the supplier does not answer the mails. the delays are very long. I placed a second order that I am still waiting for. no sign of life on 1 model break, I had to order on another site. The item I received corresponds to the advertised description.waterproof rain hat with straps, small interior lining.
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Acheteur Vérifié
Rating: 3 out of 5
Not very nice reception in store. I was served what I asked for and that's it... can do better in customer service.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery time too long.
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Acheteur Vérifié
Rating: 3 out of 5
Hello the delivery not possible to contact by phone the deliveryman. To date I am missing the cover of the barbecue that was sold with it. I have contacted Picksea by phone and still no news for my order;
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Acheteur Vérifié
Rating: 3 out of 5
Good quality cap, but bad description it is not stated that it is lined with fleece so for me no interest
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Acheteur Vérifié
Rating: 3 out of 5
Happy with the products but delivery takes too long for my taste.
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Acheteur Vérifié
Rating: 3 out of 5
Cheaper equivalent product not available
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Acheteur Vérifié
Rating: 3 out of 5
expensive products
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Acheteur Vérifié
Rating: 3 out of 5
An item in restocking and no clear view on the delivery date. A gift wrap ordered, paid for, debited BUT never received.
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Acheteur Vérifié
Rating: 3 out of 5
Courteous welcome, but not very friendly.
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Acheteur Vérifié
Rating: 3 out of 5
Order takes too long to ship
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Acheteur Vérifié
Rating: 3 out of 5
The only drawback was the delay between the order and its reception, too long.
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Acheteur Vérifié
Rating: 3 out of 5
Ok for the delivery but the refund is a bit long
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Acheteur Vérifié
Rating: 3 out of 5
We wanted to receive sailing accessories quickly for a nearby competition. We chose Picksea and its sticker SHIPPED WITHIN 24H . Unfortunately, the items were received about 10 days later.
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Acheteur Vérifié
Rating: 3 out of 5
I did not receive the correct shoe size
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Acheteur Vérifié
Rating: 3 out of 5
The ordered article corresponds well to the description except that I am not sure that it is the most appropriate for my needs because my many messages (3or4) remained without answer...
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Acheteur Vérifié
Rating: 3 out of 5
Quickly sent my order but it did not correspond to the ad on the site! I called the customer service number, nobody answered, an answering machine started telling me to leave a message, that they would contact me again !!!!.... it's been 15 days and still nothing !!!!! so I still don't know if I can use the item I bought !!!! (CO2 refill for lifejacket !!!!!!)
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Acheteur Vérifié
Rating: 3 out of 5
Error of sending, after-sales service of bad capacity (down) Website not up to date at the level of stock ads Availability by mail very good
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Acheteur Vérifié
Rating: 3 out of 5
The only site on which I found the best price for the product I was looking for. It's a pity that it doesn't offer delivery in a parcel relay outside the locality of the store. Looking for only one specific product I did not explore the site more than that. I found the delivery a little longer than I thought.
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Acheteur Vérifié
Rating: 3 out of 5
reasonable delay article of the good size correct color on the other hand the material is very sensitive to the cold; what makes unpleasant the operation to coat this protective clothing which is not flexible and is icy in contact with the skin
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Acheteur Vérifié
Rating: 3 out of 5
Still too expensive
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Acheteur Vérifié
Rating: 3 out of 5
good but a bit expensive; expensive also the shipping costs
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Acheteur Vérifié
Rating: 3 out of 5
the product originally ordered had to be changed because there was a stock error. the change and shipment were made quickly, as well as the refund of the overpayment. however, the color of the product received was not the same as the order. i did not make any complaints about this.
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Acheteur Vérifié
Rating: 3 out of 5
Product conforms, a little bit of delais because advised out of stock after the order.
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Acheteur Vérifié
Rating: 3 out of 5
The items are not in stock and the advertised delivery times are not respected
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Acheteur Vérifié
Rating: 3 out of 5
Availability not in accordance. Product OK
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Acheteur Vérifié
Rating: 3 out of 5
despite the purchase of the 24h delivery option, the package arrived only 2 weeks later...it came directly from the supplier but it's still limited!
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Acheteur Vérifié
Rating: 3 out of 5
Product purchased with a very satisfactory quality/price ratio. The delivery time was however very long (product in restocking).
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Acheteur Vérifié
Rating: 3 out of 5
good service lack of payment in installments
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Acheteur Vérifié
Rating: 3 out of 5
Surprised by the smallness of the product for my weight communicated by telephone 88 kilos for 1m88. Good service from the communications department, product not available, proposal to make an exchange not accepted, I preferred to wait. But I'm still skeptical about the proposed product in relation to my weight.
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Acheteur Vérifié
Rating: 3 out of 5
I placed an order about 1 month ago, I still haven't received it. an item was missing, I wasn't notified. I contacted customer service, the order was supposed to leave yesterday, nothing to my knowledge happened.
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Acheteur Vérifié
Rating: 3 out of 5
I had to go and pick up my package myself from their warehouse.
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Acheteur Vérifié
Rating: 3 out of 5
Delivery time much longer than indicated for the product on the site
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Acheteur Vérifié
Rating: 3 out of 5
Delivered with a lot of delay, order placed on 21 /01 /2014, email announcing me a delivery for 30 /01. Account debited the next day. No email from customer service to tell me the delay. Package sent only on 7 /02 and received on 13 /02. Can do better in terms of responsiveness.
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Acheteur Vérifié
Rating: 3 out of 5
Perfectible: 1 item not reported as unavailable on the site, resulting in a delay of the entire order without notice - first call to the service without follow-up - had to make a second call 1 week later 1 item missing in the package Very good reception and complement delivered quickly
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Acheteur Vérifié
Rating: 3 out of 5
Delivery for Christmas of another product than the one ordered...fortunately error rectified later.
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Acheteur Vérifié
Rating: 3 out of 5
the product is still not delivered although it was indicated as available on the site. 1 month of delay that starts to be really long!
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Acheteur Vérifié
Rating: 3 out of 5
Long preparation time compared to other merchants.
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Acheteur Vérifié
Rating: 3 out of 5
I ordered from the store. ... I am not able to evaluate the quality of the site... Currently waiting for my order
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Acheteur Vérifié
Rating: 3 out of 5
I signed up for the newsletter, but I did not get the 10 coupon despite my purchase? On the other hand, I received my order after 10 days....
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