Customer reviews of Pieces Bateaux

9,5 /10

Based on 8 421 published reviews

5 6 976 83% 4 1 008 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 05/03/2022 à 08h02 following a purchase from 17/02/2022

Perfect, very serious, completely satisfied with the deadlines, packaging, tracking, etc... top notch

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Acheteur Vérifié

Published on 04/03/2022 à 20h55 following a purchase from 24/02/2022

Order received quickly and quality parts!

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Acheteur Vérifié

Published on 04/03/2022 à 19h39 following a purchase from 27/02/2022

Received quickly

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Acheteur Vérifié

Published on 04/03/2022 à 19h35 following a purchase from 19/02/2022

Parts received with good packaging and within a reasonable time. Satisfied with the service.

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Acheteur Vérifié

Published on 04/03/2022 à 18h31 following a purchase from 11/02/2022

I have been ordering on the site for a long time, I have never been disappointed, the site is very well done and the deliveries are fast, the customer service is great.

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Acheteur Vérifié

Published on 04/03/2022 à 12h25 following a purchase from 10/02/2022

Hello, I am disappointed, the ordered part is not the right one.

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Response from Pieces Bateaux Published on 05/03/2022

Hello, can you tell us more about your problem? Your order was shipped on February 17 and we have not heard back from you until today. If there is an error regarding your order, our sales service is at your disposal to resolve the issue. If the ordered part does not correspond to your application, our technical service is at your service to find the part you need. Best regards, The Pièces Bateaux team.

Acheteur Vérifié

Published on 04/03/2022 à 09h30 following a purchase from 15/02/2022

Fast and efficient

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Acheteur Vérifié

Published on 02/03/2022 à 20h35 following a purchase from 11/02/2022

Very competent and responsive

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Acheteur Vérifié

Published on 02/03/2022 à 19h44 following a purchase from 12/02/2022

Fast delivery and quality packaging

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Acheteur Vérifié

Published on 02/03/2022 à 18h41 following a purchase from 05/02/2022

good, no mistakes

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Acheteur Vérifié

Published on 01/03/2022 à 20h36 following a purchase from 14/02/2022

Very good with top brands, my boat loves it

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Acheteur Vérifié

Published on 01/03/2022 à 17h16 following a purchase from 08/02/2022

Nothing to say about the company.

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Acheteur Vérifié

Published on 01/03/2022 à 17h02 following a purchase from 18/02/2022

Very good

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Acheteur Vérifié

Published on 28/02/2022 à 06h27 following a purchase from 19/02/2022

Package received on time
Equipment in perfect condition

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Acheteur Vérifié

Published on 27/02/2022 à 16h17 following a purchase from 22/02/2022

Good site, no issues

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Acheteur Vérifié

Published on 27/02/2022 à 14h32 following a purchase from 12/02/2022

Very good site, top follow-up, parts delivered on time and at home

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Acheteur Vérifié

Published on 27/02/2022 à 08h09 following a purchase from 19/02/2022

Starter identical to the original, better price on the market, ultra-fast delivery

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Acheteur Vérifié

Published on 25/02/2022 à 15h11 following a purchase from 15/02/2022

Nothing to say. Fast. Compliant

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Acheteur Vérifié

Published on 25/02/2022 à 07h58 following a purchase from 02/02/2022

Hello, I was very well informed about the parts I wanted and I received my order quickly, best regards, Jean Michel

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Acheteur Vérifié

Published on 24/02/2022 à 12h13 following a purchase from 06/02/2022

VERY GOOD OIL

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Acheteur Vérifié

Published on 24/02/2022 à 09h14 following a purchase from 08/02/2022

The box arrived a bit messy, some items were out of their packaging

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Acheteur Vérifié

Published on 24/02/2022 à 08h22 following a purchase from 08/02/2022

The site is well made, and the delivery is fast

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Acheteur Vérifié

Published on 24/02/2022 à 07h17 following a purchase from 13/02/2022

Quick processing of the order, perfect!

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Acheteur Vérifié

Published on 24/02/2022 à 06h07 following a purchase from 14/02/2022

Item well received and very well packaged

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Acheteur Vérifié

Published on 22/02/2022 à 11h22 following a purchase from 31/01/2022

Very good, nothing to say. Serious in follow-up.

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Acheteur Vérifié

Published on 22/02/2022 à 10h49 following a purchase from 11/02/2022

Competent staff. Quick and precise response. Shipment within reasonable time and secure packaging

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Acheteur Vérifié

Published on 22/02/2022 à 08h15 following a purchase from 03/02/2022

Very good

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Acheteur Vérifié

Published on 21/02/2022 à 23h15 following a purchase from 11/02/2022

Good

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Acheteur Vérifié

Published on 21/02/2022 à 18h38 following a purchase from 16/02/2022

I received my order, very fast but with a leaking oil can, fortunately, plastic surrounded the can but I do not have the required amount of oil for my oil change (I lost less than a liter). Will there be a goodwill gesture?

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Response from Pieces Bateaux Published on 23/02/2022

Hello,
We acknowledge your problem.
We pay great attention to the packaging of liquids, but it can happen that some packages suffer damage. Fortunately, this is very rare.
You should have contacted us as soon as you received your package and sent us some photos so that we could report this information to the carrier.
Regarding a commercial gesture, we invite you to contact us again during your next order and we will see what we can offer you.
We wish you an excellent continuation.
Best regards,
The Pièces Bateaux team.

Acheteur Vérifié

Published on 21/02/2022 à 16h56 following a purchase from 31/01/2022

The order is compliant with the description and it arrived very quickly

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Acheteur Vérifié

Published on 21/02/2022 à 14h30 following a purchase from 16/02/2022

Good information by phone. Part received very quickly and compliant..
The best..!

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Acheteur Vérifié

Published on 20/02/2022 à 21h19 following a purchase from 14/02/2022

Good

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Acheteur Vérifié

Published on 20/02/2022 à 17h25 following a purchase from 14/02/2022

Deadlines respected and products delivered as described

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Acheteur Vérifié

Published on 19/02/2022 à 17h43 following a purchase from 13/02/2022

Parts received quickly, very well packaged, very professional, I recommend this site, best regards to the whole team, I hope

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Acheteur Vérifié

Published on 19/02/2022 à 09h38 following a purchase from 02/02/2022

THANK YOU VERY MUCH

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Acheteur Vérifié

Published on 19/02/2022 à 08h21 following a purchase from 12/02/2022

Compliant and within the deadlines, very good

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Acheteur Vérifié

Published on 18/02/2022 à 19h23 following a purchase from 08/02/2022

First order and very disappointed, I ordered two seals, one for the seawater pump and the other for the bearing seal, neither of them is suitable for seawater, they are really not worth their price.
Moreover, regarding the shipping costs for a weight of 190g, my order could have been shipped by post to my mailbox instead of going to a relay point.
And to conclude, the merchant does not have stock, I received my order eight days later..

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Response from Pieces Bateaux Published on 19/02/2022

Sir,
We do not understand your opinion.
First of all, all our suppliers are professionals in the boating industry.
The seals we provided you are compliant with manufacturer standards and perfectly suited for marine use.
Thousands of seals are supplied by this supplier for marine use.
On what technical basis can you assert that they are not suitable?
If they do not meet your expectations, you can always return the seals to us and they will be refunded.
Regarding the delay, it was specified on each product sheet on our site that the supply time for these references is 5 days. Therefore, the processing time of your order is perfectly compliant.
Finally, regarding the pickup point, you yourself chose this option.
You could have chosen home delivery.
Your rating seems completely unjustified to us.
Best regards,
The Pièces Bateaux team.

Acheteur Vérifié

Published on 18/02/2022 à 13h30 following a purchase from 01/02/2022

Email sent on the site. Very quick response from a salesperson. Very well advised

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Acheteur Vérifié

Published on 17/02/2022 à 11h19 following a purchase from 30/01/2022

Effective

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Acheteur Vérifié

Published on 17/02/2022 à 11h03 following a purchase from 30/01/2022

Impeccable

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