Customer reviews of Pieces Bateaux

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/04/2018 à 09h54 following a purchase from 15/02/2018

correct

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/04/2018 à 08h28 following a purchase from 09/04/2018

fast and a delivery problem of a product resolved very quickly by their service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/04/2018 à 00h02 following a purchase from 09/04/2018

Not bad

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2018 à 11h13 following a purchase from 13/04/2018

I can only say good things about your site.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/04/2018 à 03h56 following a purchase from 23/03/2018

Excellent in every way, I highly recommend!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/04/2018 à 16h42 following a purchase from 08/04/2018

fast

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/04/2018 à 09h27 following a purchase from 08/04/2018

quick and compliant shipping

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/04/2018 à 08h47 following a purchase from 30/03/2018

Great

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Acheteur Vérifié

Rating: 3 out of 5

Published on 16/04/2018 à 06h55 following a purchase from 09/03/2018

2 pieces were not compliant with my engine.
The site was reactive afterwards, however.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 16/04/2018 à 06h10 following a purchase from 07/04/2018

The gasket kit does not fully match the expected gaskets (carburetor bowl gasket)

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/04/2018 à 09h36 following a purchase from 16/03/2018

be careful with the announced stock, the so-called available parts may not actually be

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Acheteur Vérifié

Rating: 3 out of 5

Published on 13/04/2018 à 08h11 following a purchase from 22/03/2018

Average rating, out of 3 items: 1 is not compliant.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/04/2018 à 07h32 following a purchase from 05/04/2018

Received on time and well packaged

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/04/2018 à 16h39 following a purchase from 05/03/2018

good site, when an item is not available they inform you, I recommend

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/04/2018 à 01h33 following a purchase from 04/04/2018

Very serious site

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Acheteur Vérifié

Rating: 2 out of 5

Published on 11/04/2018 à 08h19 following a purchase from 14/03/2018

Average

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Response from Pieces Bateaux Published on 11/04/2018

Sir,
We thank you for your comment, our customers' feedback is valuable for improving our service quality on a daily basis.
In the case of your order, we took care to refund you for the item "oil filter" which was indeed suitable for your engine (leaving you the item).
Our sales and technical service took care to understand your requests. However, we are unable to deliver a specific brand (at your request) that is not part of our suppliers.
We hope we have done everything possible to satisfy you, and we apologize again for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 11/04/2018 à 06h17 following a purchase from 14/03/2018

Delay issue

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Response from Pieces Bateaux Published on 11/04/2018

Sir,
We thank you for your comment, our customers' feedback is valuable for improving our service quality on a daily basis.
In the case of your order, one of the items out of the 9, namely the "OUTBOARD OIL 4 STROKE YAMALUBE 10W30 (4L) ref YMD-630500400" took a long time to supply. This created significant delays on our side.
We sent the items ready to be shipped and we took care to inform you in writing regarding these unexpected delays, giving you the possibility of a refund if necessary.
We hope we have done everything possible to satisfy you, and we apologize again for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/04/2018 à 17h29 following a purchase from 26/03/2018

good site with a good quality-price ratio

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/04/2018 à 11h55 following a purchase from 30/03/2018

Very good, compliant with my request
Thank you

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/04/2018 à 22h53 following a purchase from 02/04/2018

well shaved

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/04/2018 à 07h41 following a purchase from 26/02/2018

Delivery time a bit long, but I was eventually delivered. Friendly sales team.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/04/2018 à 05h56 following a purchase from 17/03/2018

very good, fast and serious

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/04/2018 à 08h44 following a purchase from 29/03/2018

A rare seriousness, thank you

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/04/2018 à 07h40 following a purchase from 23/03/2018

I will probably try again, overall good service and quick response from the sales department, however, impossible to reach the technical service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2018 à 16h22 following a purchase from 23/03/2018

serious, fast, available for information

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2018 à 12h18 following a purchase from 26/03/2018

good organization and fast service.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2018 à 05h10 following a purchase from 25/03/2018

Very serious, efficient and fast.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/04/2018 à 04h01 following a purchase from 27/03/2018

Very good, just what I was expecting with a very satisfactory delay.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/04/2018 à 08h45 following a purchase from 26/03/2018

Order by phone, sent the same day.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/04/2018 à 07h46 following a purchase from 24/03/2018

Excellent

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/04/2018 à 07h09 following a purchase from 25/03/2018

very good clear site

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Acheteur Vérifié

Rating: 5 out of 5

Published on 31/03/2018 à 23h56 following a purchase from 15/03/2018

Very good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 31/03/2018 à 09h37 following a purchase from 07/01/2018

Good contact, order sent in two parts while waiting for the rest out of stock from the supplier, very good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/03/2018 à 07h46 following a purchase from 20/03/2018

Hello, I discovered the site by chance and I am delighted.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/03/2018 à 07h43 following a purchase from 14/02/2018

Attentive customer follow-up, good responsiveness to inquiries, products received conforming to the order.
Points for improvement, waiting time on out-of-stock products and lack of information on this point during the order.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 28/03/2018 à 07h39 following a purchase from 17/03/2018

Shipped material not conforming to my request and I have to pay the return shipping costs!

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Response from Pieces Bateaux Published on 11/04/2018

Sir,
We thank you for your comment, our customers' opinions are valuable for improving our service quality on a daily basis.
In the case of your order, the shipped item perfectly matched the ordered reference. We have agreed to take back the part and refund you in full on the condition that you return it to us.
Best regards,
The Pièces Bateaux team.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/03/2018 à 04h51 following a purchase from 21/03/2018

Delivery received within the deadline, very well protected and packaged

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/03/2018 à 16h49 following a purchase from 13/03/2018

Good communication following a supply problem, but quickly resolved

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/03/2018 à 13h57 following a purchase from 17/03/2018

PERFECT

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/03/2018 à 06h22 following a purchase from 19/03/2018

Very fast shipping but packaging needs to be reviewed (carton torn, nothing to secure the purchased item inside, fortunately remained intact).

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