Customer reviews of Pieces Bateaux

9,5 /10

Based on 8 640 published reviews

5 7 179 83% 4 1 018 12% 3 263 3% 2 76 1% 1 104 1%

Summary of reviews

The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 02/07/2018 à 09h12 following a purchase from 20/06/2018

super fast delivery. Excellent advice by phone and email.

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Acheteur Vérifié

Published on 01/07/2018 à 08h53 following a purchase from 11/06/2018

No delivery note in the first incomplete shipment, nor in the second regarding the remainder of the order.

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Acheteur Vérifié

Published on 30/06/2018 à 08h01 following a purchase from 11/05/2018

Compliant with the order, but very long delay for certain parts.
I still recommend it.

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Acheteur Vérifié

Published on 28/06/2018 à 08h08 following a purchase from 13/06/2018

After a mishap with the technical service that, by phone, did not advise me the correct timing belt, (with a shipment of the wrong belt...) the sales service resolved this problem very quickly and very effectively to allow me to have my engine serviced on time to go on vacation. I commend them for their professionalism and responsiveness.

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Acheteur Vérifié

Published on 27/06/2018 à 22h04 following a purchase from 30/05/2018

Very good service, very fast and the service is 100% attentive to the customer ... A big thank you

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Acheteur Vérifié

Published on 20/06/2018 à 11h38 following a purchase from 13/06/2018

Satisfactory information; deadlines respected

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Acheteur Vérifié

Published on 18/06/2018 à 18h00 following a purchase from 04/06/2018

After checking my account, I have not yet received my money !!!!

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Response from Pieces Bateaux Published on 19/06/2018

Sir,
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, we took care to refund you part of the items that were temporarily out of stock, 48 hours after your order. (To know the 06.06.2018). Our account was immediately debited in favor of your bank.
Our sales service took care to send you on 15.06.2018 the proof of the refund at your request.
We remain available for any additional support, however we are not able to intervene with your bank.
We hope to have done everything to satisfy you, once again presenting our apologies for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.

Acheteur Vérifié

Published on 18/06/2018 à 11h47 following a purchase from 09/06/2018

SUPER SERVICE.. THANK YOU

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Acheteur Vérifié

Published on 18/06/2018 à 07h52 following a purchase from 09/06/2018

Fast and efficient

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Acheteur Vérifié

Published on 16/06/2018 à 12h20 following a purchase from 02/06/2018

quality price availability ok

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Acheteur Vérifié

Published on 16/06/2018 à 09h22 following a purchase from 26/05/2018

Serious site

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Acheteur Vérifié

Published on 16/06/2018 à 09h04 following a purchase from 04/06/2018

Good

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Acheteur Vérifié

Published on 16/06/2018 à 07h01 following a purchase from 20/05/2018

Real professionals, good communication really a very serious site.

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Acheteur Vérifié

Published on 14/06/2018 à 09h21 following a purchase from 23/05/2018

incomplete package to date no missing seals received!!! Seller to be discouraged, thank you

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Response from Pieces Bateaux Published on 15/06/2018

Sir,
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, it is a packaging problem from the Yamaha engine seals manufacturing plant. Missing item.
We took care to order directly from the factory the seal in detail and informed you of the significant delay as it is a single part that is part of a complete kit.
We hope to have done everything to satisfy you, once again presenting our apologies for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.

Acheteur Vérifié

Published on 13/06/2018 à 12h59 following a purchase from 05/06/2018

Very good

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Acheteur Vérifié

Published on 13/06/2018 à 09h58 following a purchase from 17/05/2018

Clear site

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Acheteur Vérifié

Published on 13/06/2018 à 08h49 following a purchase from 06/06/2018

simple and very serious site. fast delivery. well done

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Acheteur Vérifié

Published on 12/06/2018 à 13h26 following a purchase from 22/05/2018

very good nothing to say

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Acheteur Vérifié

Published on 12/06/2018 à 13h17 following a purchase from 30/05/2018

respect for delivery dates

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Acheteur Vérifié

Published on 11/06/2018 à 16h06 following a purchase from 31/05/2018

very satisfied thank you

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Acheteur Vérifié

Published on 11/06/2018 à 10h41 following a purchase from 27/05/2018

Top for this first order, responsiveness of the team following a part out of stock and immediate refund... I RECOMMEND THIS SITE ...

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Acheteur Vérifié

Published on 11/06/2018 à 09h13 following a purchase from 30/05/2018

received quickly and compliant

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Acheteur Vérifié

Published on 07/06/2018 à 11h25 following a purchase from 09/05/2018

The products are compliant with the description but the delivery time is very long (2 weeks for products in stock).

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Acheteur Vérifié

Published on 06/06/2018 à 05h37 following a purchase from 22/05/2018

Great site. Quick response. Attentive to the customer.

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Acheteur Vérifié

Published on 06/06/2018 à 05h34 following a purchase from 23/05/2018

Great site. Quick response and attentive to the customer.

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Acheteur Vérifié

Published on 05/06/2018 à 16h43 following a purchase from 28/05/2018

Good without problems, correct delivery times, parts changed without issues too, if defective nothing to say. Just a downside regarding some prices where you can find 30% less on another sales site.

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Acheteur Vérifié

Published on 05/06/2018 à 14h24 following a purchase from 22/05/2018

Great service. They helped me find the parts I needed with different links on the site.

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Acheteur Vérifié

Published on 05/06/2018 à 13h03 following a purchase from 21/05/2018

Very efficient

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Acheteur Vérifié

Published on 05/06/2018 à 09h56 following a purchase from 28/05/2018

For the parts, it's okay but for the delivery times, it needs to be reviewed, not to mention the very poor communication if you have a delivery problem.

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Acheteur Vérifié

Published on 05/06/2018 à 08h04 following a purchase from 28/05/2018

Competitive prices, order received within the announced deadlines.

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Acheteur Vérifié

Published on 05/06/2018 à 07h45 following a purchase from 24/04/2018

Clear and well-organized site.

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Acheteur Vérifié

Published on 05/06/2018 à 01h15 following a purchase from 29/04/2018

Efficient

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Acheteur Vérifié

Published on 04/06/2018 à 15h26 following a purchase from 16/05/2018

Complete site for boaters wishing to ensure their own maintenance.

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Acheteur Vérifié

Published on 03/06/2018 à 05h41 following a purchase from 20/05/2018

Well-made site.

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Acheteur Vérifié

Published on 30/05/2018 à 18h12 following a purchase from 17/05/2018

Easy to navigate.

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Acheteur Vérifié

Published on 29/05/2018 à 22h05 following a purchase from 09/05/2018

An error in the reference in the delivery of my parts, but quickly rectified by exchanging for the correct parts without additional shipping costs. Reactive and friendly team via email and phone. Christian

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Acheteur Vérifié

Published on 29/05/2018 à 20h12 following a purchase from 10/05/2018

Very good service.

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Acheteur Vérifié

Published on 29/05/2018 à 09h51 following a purchase from 21/05/2018

Order received very quickly and in accordance with the order, I recommend this site.

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Acheteur Vérifié

Published on 27/05/2018 à 08h55 following a purchase from 17/05/2018

Fast, perfect service.

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Acheteur Vérifié

Published on 24/05/2018 à 17h05 following a purchase from 16/05/2018

Good value for money.

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