Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 421 published reviews
5 6 976 83% 4 1 008 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2023
Package received in 4 days, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2023
Everything is perfect, customer service, site readability, delivery times.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2023
Top-notch. Nothing to complain about.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/07/2023
delivery not compliant with the order and impossible to reach them
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2023
perfect, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2023
original parts, reasonable price, and delivered quickly. Bravo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2023
Fast delivery.
Product compliant
No issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2023
Perfect
On time
Price ok for original parts
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2023
Very good delivery, and speed between my order and the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2023
perfect service, order delivered in 2 days. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2023
Fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2023
21 days to receive my order when uship took 6 days to send it to me. I invite you to change carriers. 10 days for a delivery from Belgium, find the error!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2023
Site quite clear for searching
Suggestion: For old engines (e.g. Year 80 create a dedicated space
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2023
Quick processing. Simplicity of the site. Product compliant and well packaged.
Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2023
Impeccable service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2023
Order compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2023
Order placed, received quickly.
Part compliant with my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2023
Everything perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2023
no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2023
Nothing to complain about the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2023
Very satisfied to have found parts for my 2008 Evinrude 115 ETEC that are difficult to obtain.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2023
The supplied parts correspond to what was ordered. My engine works perfectly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2023
Fast delivery and product compliant with the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2023
Hello, I would like to return my order, as it does not fit the tank I have.
Can you guide me in the return process.
Thank you for your understanding
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Response from Pieces Bateaux
Hello,
Our sales department will get in touch with you.
Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2023
Very good service, serious
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/06/2023
Hello, just at the time of the order or before be more precise about delivery dates. Otherwise, parts are perfect.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/06/2023
I ordered original Mercruiser belts and received adaptable belts at the price of the originals as an unprofessional.
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Response from Pieces Bateaux
Hello,
We are surprised by your feedback.
We informed you on June 22 that due to a global cyber attack on Mercury, it was not possible for us to provide you with Mercury belts.
We offered you alternative belts that we sent to you on June 26. You were free to refuse our proposal but you accepted it. We would have refunded you then.
Mercury is not a manufacturer of belts, the products sent meet all the same quality criteria. Mercury services are now operational. If you wish to exchange or refund, you can return the belts in their original packaging.
Sincerely,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2023
Everything is okay, very good service to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2023
Very good.
Fast delivery
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2023
Nothing to say, fast shipping and quick reception, lots of equipment choices. A reliable site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2023
Fast and delivery without problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2023
Deadline respected, very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2023
Excellent. Fast and 100% compliant. To recommend. Regards and thanks. P.Gab.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2023
Respected from order to delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2023
Very good, fits well with the Suzuki DT06 engine.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2023
The product I received is not the right one, I have a RF problem, I would like to get a refund but I don't know how to do it. Thank you.
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Response from Pieces Bateaux
Hello,
You ordered 2 items. These are intended for different engine powers.
If they concern the same engine, one of the two items should indeed not be suitable.
Our sales department will contact you again.
Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2023
Overall nothing to say, just unlucky a part of the order was missing and blocked the rest, too bad not to have been contacted by phone to resolve it more quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2023
Fast delivery. Congratulations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2023
Perfect
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