Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 412 published reviews
5 6 968 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2023
Delivery time respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2023
Good material received quickly just a bit expensive I find but well I needed it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2023
Top-notch salespeople. Being in a DOM TOM, they provided me with a quote very quickly. I just hope to receive a small commercial gesture next time, given the orders placed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2023
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2023
Clear site, order well picked up / Only point to improve with the carrier who does not notify of the change of relay point and therefore does not give the possibility to choose it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2023
Fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2023
Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2023
Product excessively expensive. Coal sold individually!!! But service, follow-up and product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/08/2023
the cap is waterproof but does not match the original
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2023
Parts (for repairing sea water pump) received within the announced deadlines, of good quality, although the original bearings are tightly fitted on the shaft, the new ones slide easily, time will tell if they slide too easily.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2023
A bit hard to find the parcel relay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2023
The ordered part is a bit wider than the original but forcing a bit it fits...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2023
Great service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/08/2023
Preparation time too long and shipping costs really excessive.
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Response from Pieces Bateaux
Hello,
Your order of 22/8 was shipped on 24/8.
It was specified on our site a supply delay of 3 days from the order reference (not in stock). The processing time of your order is compliant.
Regarding shipping costs, these are clearly displayed on our site. It should be noted that shipping costs are becoming more and more expensive, and we are not more expensive than another merchant.
We remain at your service.
Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2023
First order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/08/2023
I am repaired but it's too expensive
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/08/2023
I had an advisor on the phone for a distributor cable, I placed an order, and one of the ends does not match. Very disappointed.....
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Response from Pieces Bateaux
Hello,
We do not understand the problem. You contacted us to order a distributor and a hose for your engine. The recommended parts match your engine. But you only ordered the hose and not the distributor.
If you use the hose with another distributor, it may not fit.
But we are not responsible for that.
You can contact us to see if it is possible to replace the fitting so that you can use the hose.
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2023
Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2023
Delivery within four days, quick response, well advised by an assistant, nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2023
Good relationship with the customer
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/08/2023
For a part at €4 the size of a tablet
Charging €6 for shipping I find that a bit excessive
Otherwise the part is indeed the right one.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2023
Part corresponds well to the order. Well packaged!
Delivery time a bit long, probably due to the August 15 bridge and the following weekend!
Best regards, Christian.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2023
The part was delivered under the contractual conditions of the order. However, the blackmail regarding availability is unacceptable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2023
One major dissatisfaction is the delivery method. Delivery by Colissimo is far too long: order placed on the 14th and delivered on the 22nd. Moreover, delivery against signature requires being present at home. This blocked me for 2 days of leave. Not cool. This provider should be avoided.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/07/2023
I will give a review when I receive the part I have been waiting for 1 month and I already had to send several emails to get the first one!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/08/2023
I have been waiting for my delivery since August 2.
No news
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Response from Pieces Bateaux
Your order was shipped on 14/8.
The carrier contacted you on 18/8 and you provided your instructions.
The package is on its way for delivery.
Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/08/2023
Phone service OK, but I was guaranteed receipt of the package within J+2/4 max, J+7 still nothing... A bit long... Is the DPD carrier at fault? Late handover of the package to the carrier? I don't know, in any case, I chose this site because it seemed faster than the others...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2022
Their supplier was unable to provide the requested item despite all their efforts, the boat part was immediately refunded, bravo to you.
The website is easy to navigate!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/07/2023
this part is not worth the price and far from it!!!!!
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Response from Pieces Bateaux
Hello,
You ordered an original part knowing the price.
Original manufacturer parts are unfortunately always more expensive.
We take your comment into account to try to find another more competitive replacement product.
Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2023
Fast shipping products ok
No problem
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/08/2023
Delivery times too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2023
No response to a message but quick shipping. Too bad the shipping costs are in colissimo.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2023
Compliant with the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2023
I found the part I needed for my Mercury engine, fast shipping and good tracking of the package.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/08/2023
Totally unsatisfactory delivery system.
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Response from Pieces Bateaux
Hello, your order from 1/8 afternoon was shipped on 2/8. We did everything necessary to ship your order as quickly as possible. Here is the information we have: On 4/8 the carrier was unable to deliver to the chosen pickup point. On 7/8 the pickup point refused the package. On 10/8 the package was redelivered to a pickup point. You picked up the package on 11/8. It seems there was a problem with the pickup point. We will ask the carrier for more information. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2023
Search quite easy and relatively good choice on the spare part. Correct delivery times.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2023
Fast delivery. Contact by email to validate the reference perfect. I only give 4* because the prices are high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2023
part conforms to expectations. relatively fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2023
Fast delivery
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