Customer reviews of Pieces Bateaux

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9,5 /10
Overall rating: 9,5 out of 10
Based on 8 412 published reviews

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2023
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2023
Very good ...... Part as described and fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2023
Boat parts ok, delivery problem with Chronopost, package left at another address
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/05/2023
Serious package but shipping a bit long without being notified
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2023
too bad I wasn't informed of the delivery day
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/06/2023
My order has already taken a lot of time to be processed, and out of 3 pieces I only received one. And the one received is not complete. I got the fitting but not the collar that was in the item description
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Response from Pieces Bateaux
Hello,
Your order from 11/6 was partially shipped on 16/6 with your agreement.
We informed you that 2 references were unavailable because Mercury is currently unable to deliver them. We asked if you wanted to keep them as a backorder or if you wanted to be refunded.
Regarding the Sierra fitting you received, it is not delivered with the collar. You are confusing it with the Mercury fitting which is unavailable.
Best regards.
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2023
good responsiveness following the problem I encountered
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/06/2023
Long delay and product issues regarding the indicated dimensions
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Response from Pieces Bateaux
Hello,
We have accepted the return of the tarp that did not meet your needs.
The indicated dimensions correspond well to the product, but if your boat has a cabin or a central console, you need to either take a larger size tarp or choose a model designed for this type of boat.
Best regards.
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2023
Perfect, I will reorder as soon as I need
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2023
Good products ... but expensive to ship (9.90 € for a 750ml antifouling at 25 €) !!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2023
Order compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2023
simple and effective
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2023
Everything is perfect except the delivery which is long, and it's a shame that you have to provide a code to the delivery person
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2023
Hello, the delivery time was a bit long. However, the responsiveness of the staff is of high quality. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2023
Delivery time a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2023
Perfect product, description on the site not as broad as the use.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/04/2023
Delivery times too long which delayed the launch by more than 1 month. Impossible to contact the site to find out why. I eventually got the reason for the delay but I had to buy the anti fooling elsewhere.
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Response from Pieces Bateaux
Hello, We apologize for the delay in your order due to the unavailability of a Mercury part. Remaining at your service, The Boat Parts team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/05/2023
Order taken into account and fast delivery... but... The cap equipped with its gauge for my Yamaha tank looks like the original but the screwing of it on the tank is excessively tight... too bad!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/05/2023
Delivery too slow, part not received yet
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Response from Pieces Bateaux
Hello,
Your order was shipped on 26/5. Given the holiday, it was delivered on 31/5.
Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/05/2023
Average
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Response from Pieces Bateaux
Thank you for your comment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2023
very fast...thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/05/2023
Delivery took more than ten days and was constantly postponed
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Response from Pieces Bateaux
Hello,
Your order from 9/5 was shipped on 10/5.
We are sorry that your delivery was delayed by the carrier.
We have requested an explanation from the carrier and will keep you informed of the response.
Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2023
well-stocked catalog, very professional staff, deadlines respected.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2023
Quite long delivery times
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2023
Deadlines respected
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/05/2023
Part compliant, note that it is very expensive for a piece of plastic. . Adaptable part for less than 5€ and resistant on igus ......
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2023
The delivery time to French Polynesia is quite correct. The downside; the delivery price is almost equal to the order price..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2023
Very good site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/04/2023
it's Colissimo that delayed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2023
Very easy to use site, well structured. You can easily find the desired items. Satisfactory delivery times considering the distance (Overseas).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2023
received within the deadlines, nothing to say, I recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2023
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2023
Well received, a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2023
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/04/2023
Problem with delivery, wrong relay. The received part is a customer return accompanied by the invoice of the person with their contact details. Not great. Otherwise, the part corresponds to my order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/04/2023
I received my order but in the box I did not have the drain seal. Just an open empty plastic bag. So I don't know if it came from you or if the seal fell out during unpacking because the bag was not closed. That's why I didn't make a complaint. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2023
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2023
Availability of products and fast shipping
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/04/2023
I ordered a Mercury 9.9 hp 4T engine overhaul kit and the oil tube from the lower unit is 237ml while the quantity is 320ml (p66 user manual) So no boat this weekend, the B.... and shipping costs to add for a new order. The rest is fine but this is really annoying
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