The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
everything went well with technical assistance for someone like me who knows nothing; Only downside, once paid, I was told that the parts were no longer available at Quicksilver and that they would send Sierra Marine!! Small concern but fortunately the parts were correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2023
the part was lost on the delivery platforms otherwise it's good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2023
Between preparation and delivery too long!! That's why I give 4 stars and not 5
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2023
Correct quality-price ratio and speed of shipping.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/03/2023
Nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2023
very fast a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2023
Efficient and fast. Small downside: it would be useful to have the references of the parts that make up the kits.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2023
super and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2023
Order received quite quickly for Johnson engine parts from 2003. Correct price, careful packaging, I recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2023
Satisfied with my purchases on boat parts.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2023
Home delivery requested and I had to go pick up my package at a relay point several km from my home.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2023
Convenient and practical.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2023
Order on the site after a phone inquiry for confirmation of parts. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2023
Impeccable, just a bit long from your warehouse.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/03/2023
Hello, very disappointed to receive only one imitation Volvo part. On your site at the order, your exhaust elbow had the original Volvo number engraved 833583. When I received the ordered part, the number does not appear. Why? The ordered part is not the same as that on the site???
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Response from Pieces Bateaux
Hello, We are sorry that you misinterpreted the product sheet description. The part you ordered is clearly indicated as a distributor brand on our site. It is not specified at all that it was an original part, from Volvo brand. We confirm that it is 100% compatible with reference 833583. This part has been sold to many customers who were completely satisfied with this product. Remaining at your service, Best regards, The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/03/2023
Late delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2023
Item as described but slow and high delivery for a seal
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2023
Delay, package, merchandise as described, a bit expensive, I found the same thing next to my house and cheaper!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2023
Navigation on the site very good and quick order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/03/2023
Hello For the site, the merchandise, nothing to say but for the delivery, it's not the same. The cost is charged at €7 for a tracked envelope while the post actually charges this same envelope at €3.91. The weight of my part with the envelope is 71g. I find this very mediocre.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2023
very good order received quite quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2023
Many Mercury parts, fast delivery, well-organized website.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/03/2023
For the parts and for the delivery very good and very fast.
However, very surprised, there are no corresponding screws.... ??
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Response from Pieces Bateaux
Hello,
I confirm that the anode kit you ordered does not include the screws according to the photo on our site. Please note that Tecnoseal does not provide any screws in any anode kit.
We can provide you with the screws you may need separately as spare parts.
Remaining at your service,
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2023
This time I received a complete order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2023
Hello, 15 days to receive the part, best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2023
I return to my first review. I was not happy with the product received but happy with the responsiveness to change it and satisfy me
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/02/2023
Not at all counting, way too long practically 1 month for a spray can, it's okay I won't order from them again, best regards
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Response from Pieces Bateaux
Hello,
We sincerely apologize for the delay of your order from February 13 shipped on March 7, but it is becoming increasingly difficult to obtain original BRP parts.
We are dependent on the manufacturers' timelines and this can be very complicated for certain references, particularly with BRP. The only positive point is that we can still order original parts as more and more references are simply removed from the after-sales program.
We remain at your service,
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2023
Delivery on time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/02/2023
AWFUL 10 days after placing my order still in preparation, 10 DAYS!!!!! You really must not be in a hurry. Goodbye boat parts, forever!!!
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Response from Pieces Bateaux
Hello,
Your order was shipped on 28/2. The parts you ordered had a supply delay as was specified on the site.
We regret that you were not satisfied with your experience.
We remain at your service,
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2023
Compliant with the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2023
Very good, no problem, 3 or 4 contacts. Satisfied with the platform.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2023
Fast delivery and execution, thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2022
Order placed on 22/08/2022 due to a stock issue. The parts were delivered in February 2023. I hesitate to order two cylinder head gaskets for a vintage 2-stroke V6 engine!...
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Response from Pieces Bateaux
Hello, some parts are unfortunately difficult to source but we remain at your service to offer you all the parts you need. Best regards, The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2023
Delivery a bit late, everything else OK
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/02/2023
No response from customer service
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Response from Pieces Bateaux
Hello,
You placed an order on 05/02.
Your order was shipped on 07/02 and delivered to a pickup point on 09/02.
You contacted us because the maintenance kit was delivered with Sierra Premium oil instead of Quicksilver. Please note that Quicksilver is currently out of stock on this oil until April.
Sierra oil is of 100% quality equivalent to Quicksilver, which is why we automatically make the replacement.
We offered to make an exchange (last email on 14/02) and we did not receive a response from you.
We remain at your service,
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2023
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2023
Parts received on time
4 stars because perfection does not exist
But very good without any issues
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2023
very good service, nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2023
Product identical to the description
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