The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.
For the parts and for the delivery very good and very fast.
However, very surprised, there are no corresponding screws.... ??
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Response from Pieces Bateaux
Hello,
I confirm that the anode kit you ordered does not include the screws according to the photo on our site. Please note that Tecnoseal does not provide any screws in any anode kit.
We can provide you with the screws you may need separately as spare parts.
Remaining at your service,
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2023
This time I received a complete order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2023
Hello, 15 days to receive the part, best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2023
I return to my first review. I was not happy with the product received but happy with the responsiveness to change it and satisfy me
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/02/2023
Not at all counting, way too long practically 1 month for a spray can, it's okay I won't order from them again, best regards
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Response from Pieces Bateaux
Hello,
We sincerely apologize for the delay of your order from February 13 shipped on March 7, but it is becoming increasingly difficult to obtain original BRP parts.
We are dependent on the manufacturers' timelines and this can be very complicated for certain references, particularly with BRP. The only positive point is that we can still order original parts as more and more references are simply removed from the after-sales program.
We remain at your service,
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2023
Delivery on time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/02/2023
AWFUL 10 days after placing my order still in preparation, 10 DAYS!!!!! You really must not be in a hurry. Goodbye boat parts, forever!!!
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Response from Pieces Bateaux
Hello,
Your order was shipped on 28/2. The parts you ordered had a supply delay as was specified on the site.
We regret that you were not satisfied with your experience.
We remain at your service,
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2023
Compliant with the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2023
Very good, no problem, 3 or 4 contacts. Satisfied with the platform.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2023
Fast delivery and execution, thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2022
Order placed on 22/08/2022 due to a stock issue. The parts were delivered in February 2023. I hesitate to order two cylinder head gaskets for a vintage 2-stroke V6 engine!...
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Response from Pieces Bateaux
Hello, some parts are unfortunately difficult to source but we remain at your service to offer you all the parts you need. Best regards, The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2023
Delivery a bit late, everything else OK
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/02/2023
No response from customer service
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Response from Pieces Bateaux
Hello,
You placed an order on 05/02.
Your order was shipped on 07/02 and delivered to a pickup point on 09/02.
You contacted us because the maintenance kit was delivered with Sierra Premium oil instead of Quicksilver. Please note that Quicksilver is currently out of stock on this oil until April.
Sierra oil is of 100% quality equivalent to Quicksilver, which is why we automatically make the replacement.
We offered to make an exchange (last email on 14/02) and we did not receive a response from you.
We remain at your service,
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2023
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2023
Parts received on time
4 stars because perfection does not exist
But very good without any issues
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2023
very good service, nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2023
Product identical to the description
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2023
nothing to report, deadline respected and items conform to the description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
Very good contact with customer service, good product! I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2023
Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2023
Delivery was a bit awaited. Causes?: holidays! It seems that the stocks are not on the 'boat parts' site, but with suppliers, so in case of holidays, we wait a bit too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2022
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2023
In line with my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2023
Serious site but delivery time a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2023
Overall very satisfied except for the delivery aspect: your provider unilaterally changed the delivery location with hours that did not suit me…
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2022
Great
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/12/2022
Paid 18 euros for a part that was supposed to arrive in 48 hours and took 4 weeks to arrive... what a disappointment and no one, neither email nor letter to warn that there would be a delay before paying BUT once paid...... 4 WEEKS while everything was disassembled for a 8 euro part including tax
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with the processing time of your order, but it was processed normally.
We have displayed on our site since December 12 that no orders would be processed after December 16 and that our services would resume from January 3.
You placed your order on December 18. This information was also sent to you with the automatic confirmation of your order. We therefore processed your order on January 3 as planned. It was indicated on our site that the supply time for the part was 5 days.
Your order was shipped on January 10.
Best regards,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2023
Nothing to report as expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2022
You can find what you are looking for quite easily, delivery is quite fast, normal price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2022
Shipping to Martinique a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2022
Hello satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2022
Parts conform, correct delivery times.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2022
Fast within the deadlines, it's ok for me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2022
Nothing to complain about except maybe the cost of shipping to Belgium. Very good service, very good follow-up and quality parts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2022
Navigation on the site is simple and smooth.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2022
I can only be satisfied. Nothing to report
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/09/2022
3 months to receive the package
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Response from Pieces Bateaux
Hello,
You ordered a Mercury manual that was not available. We regularly kept you informed of the availability delay and you wished to maintain your order despite several successive delays.
We sent you the digital version of this manual so that you could have all the information you needed. We regret that you were not satisfied.
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2022
Very good site, serious for sending the right parts for our engine (email exchanges)
Just need to check the received parts with the engine (end of December).
To be continued
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2022
count about fifteen days where the site indicates between three and eight, very good phone contact, cordially. Bruno.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2022
delivery deadline quite short with impeccable tracking
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