The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.
Ordered on 11/17/22 received on 12/01/22, too long delays and excessive price for two seals and shipping costs of 7 euros.
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Response from Pieces Bateaux
Hello,
The seals you ordered had a supply delay of 5 days. Currently, there are indeed some delays with manufacturers at the end of the year, and we received your seals in 10 days.
As for shipping costs, these are mentioned at the time of ordering. Transport costs are becoming increasingly expensive today and we are forced to charge them to our customers.
We are sorry that you were not satisfied.
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2022
Reasonable delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2022
Fast shipping, well packaged, I recommend!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2022
Hello, there was a bit of a wait and the package was really not in good condition, I wish you a good day
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2022
Hello, I received my order very quickly but not the right part. It was for Yamaha and I received Evinrude/Jonhson.
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Response from Pieces Bateaux
Hello,
The removal key you ordered is usable with the trim cylinders used by different manufacturers. But there are different possible keys. The dimensions of the hole spacing are clearly specified on the product sheet so that you can check against your needs. You ordered the 38mm, but there is also the 35mm and the 32mm.
Remaining at your service,
The Pieces Bateaux team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2022
Super well arrived and good products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/11/2022
The shipping and delivery are not up to your company. I chose home delivery and paid for it: DPD didn't even bother to come to my house (video doorbell as proof) and delivered directly to a relay point 10km from my home.
I just picked up the package, it was very damaged. In particular, the packaging of the SUZUKI DF9.9 to DF70 thermostat was crushed and this fragile and expensive part (€70) was lying among the other items. As this is a safety element of the engine, I would appreciate its exchange by Piecesbateaux.com
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Response from Pieces Bateaux
Hello,
We have taken your feedback into consideration.
Regarding the thermostat, it is not a fragile part.
If you have any doubts or think it has been damaged, please send us a photo and we will do what is necessary.
Best regards,
The Pieces Bateaux team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2022
Part received quickly as described. Shipping could have been much cheaper than €7 and just as effective via another carrier for such a small and light part.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2022
Very satisfied with your service. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2022
So far I have not received my order, but the service is perfect, the feedback is quite fast and the prices are reasonable that's why I chose the site; Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2022
Order compliant but a little long between order and delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2022
good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/10/2022
My package was returned after the delivery person declared that I refused it!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2022
Parts compliant with the order, very fast shipping, ordered from the island of Reunion. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2022
well nothing to say
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/10/2022
Very long delivery and I still haven't received all my order, so I can't put my boat into winter storage.
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Response from Pieces Bateaux
Hello,
We are sorry that some products were not available at the time of your order.
As of today, you are only missing the Mercury service manual.
We informed you that Mercury has postponed the deadline for this manual but we can send it to you in digital format if you wish.
Remaining at your service,
Best regards,
The Boat Parts Team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2022
Site quite complete in terms of items.
However, the search engine is not intuitive enough.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2022
It's a shame to have used such a gray cardboard for shipping
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/10/2022
After 5 weeks I managed to place an order and especially a multitude of payment attempts that were refused by CIC!!
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Response from Pieces Bateaux
Hello,
We are following up on your message. We are surprised by your opinion as we have not been in contact with you regarding any payment issue.
Payment checks are carried out by banking institutions.
Please do not hesitate to contact us if you encounter any difficulties so that we can assist you.
Best regards,
The Pièces Bateaux team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2022
Hello, I am very satisfied with the speed of the parts, and the tracking of the packages, do not change anything, see you soon on the site for other orders, thank you.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/10/2022
The image showed a Volvo filter. I pay more than 20 euros for an original filter and I receive a copy sold for 9 euros at Norauto...
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Response from Pieces Bateaux
Hello,
The filter you ordered was not available and we sent you a 100% compatible filter. The price you paid for this filter is 13.50 EUR. We will refund you the price difference with the 9 EUR price you mentioned.
Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2022
Nothing to complain about... confirmation and fast shipping... May need to review shipping costs for grouped orders.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/09/2022
Online store with very high prices
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Response from Pieces Bateaux
Hello,
Following our previous discussions, the parts you ordered are at the prices displayed by the manufacturer. Our prices are not higher than elsewhere.
You placed the order knowingly. If you found cheaper elsewhere, you are free not to order from us.
It's deplorable to give a negative review like this on a company that does its best to satisfy its customers.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2022
Order compliant just the delivery costs are high.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/08/2022
Good product just stock not up to date for my product otherwise good communication
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2022
Very good, good quality parts and in accordance with the description.
Fast delivery, nothing to complain about.
Correct prices except that shipping costs should have been included.
Thank you and see you on the next order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2022
Shipping costs too high compared to other sites
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/10/2022
The cable a bit damaged on the black plastic of the sheath, please take this into account
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/10/2022
Fast delivery but the parts do not match my tohatsu 6hp engine ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2022
Nothing to report, FAST SHIPPING, SEVERAL PURCHASES, NOTHING TO SIGNAL
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/09/2022
Delivery time a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2022
What I ordered in a reasonable time at a price that, while not the lowest on the web, is acceptable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2022
efficient advisor and fast delivery, very good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2022
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2022
Fast shipping, corresponding parts and perfect packaging. Only the shipping costs are a bit exaggerated. To recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2022
Nothing to report.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/09/2022
product conforms but delivery time largely exceeded. fortunately, it was not urgent.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2022
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2022
Delay between ordering parts and receiving them a bit long!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/09/2022
waiting a bit too long
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