English 
G
Rating: 4 out of 5
Continue with the same staff. Loyal customers
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Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews
Summary of reviews
The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
Reviews 1, 2, 3 and 4 stars
Reset filtersP
Rating: 4 out of 5
Satisfied
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Y
Rating: 4 out of 5
Very well
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A
Rating: 4 out of 5
He was present 2 times
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D
Rating: 2 out of 5
Delay much too long 1 month to receive the part
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Response from Pieces Bateaux
Hello,
We are sorry for the delay of your order. The tooling you ordered has a usual delay of 10 to 15 days and the supplier had difficulties delivering to us.
We remain at your service.
Best regards,
The Boat Parts Team.
We are sorry for the delay of your order. The tooling you ordered has a usual delay of 10 to 15 days and the supplier had difficulties delivering to us.
We remain at your service.
Best regards,
The Boat Parts Team.
L
Rating: 4 out of 5
no problem encountered
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R
Rating: 4 out of 5
Perfect order
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L
Rating: 3 out of 5
shipping costs too expensive! for just a gasket ...
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R
Rating: 4 out of 5
fast delivered, everything fits, always happy again
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G
Rating: 4 out of 5
Fast delivery. And moreover, it's the right part. Thank you.
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P
Rating: 4 out of 5
Good product but expensive.
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M
Rating: 3 out of 5
Lack of valid promo code
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Response from Pieces Bateaux
Hello, Thank you for your feedback, but we do not offer promo codes. We have chosen to provide a very high-quality customer service, and this comes at a cost. We have also decided not to apply the various price increases we suffer from manufacturers throughout the year. Best regards. The Piecesbateaux team
A
Rating: 4 out of 5
compliant with what was ordered and arrived in perfect condition
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J
Rating: 4 out of 5
Perfect nothing to report
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J
Rating: 4 out of 5
Period of uncertainty but package delivered conforming, thank you.
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C
Rating: 4 out of 5
Super thank you very much.
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F
Rating: 4 out of 5
Relatively fast order, wide choice, Good ....
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N
Rating: 3 out of 5
Hello, item as described, fast delivery, excessive price of €200 for six seals. I will keep your address for potential future orders. Best regards
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Response from Pieces Bateaux
Hello,
Thank you for your comment.
We do not control the prices of these specific parts.
We remain at your service.
Best regards.
The piecesbateaux.com team
Thank you for your comment.
We do not control the prices of these specific parts.
We remain at your service.
Best regards.
The piecesbateaux.com team
M
Rating: 2 out of 5
Hello following my order, the package was supposed to be delivered to a relay point, unfortunately the package was returned to the sender.
I contacted DPD who explained to me that the return was at the request of the sender..
I do not understand why and especially how the next steps will unfold.
Thank you
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I contacted DPD who explained to me that the return was at the request of the sender..
I do not understand why and especially how the next steps will unfold.
Thank you
Response from Pieces Bateaux
Hello,
Your order was shipped on 08/09. Following your message, we have proceeded to a verification and confirm that the customer is indeed in the process of return on 12/09.
To date it has not yet been delivered to us.
We have opened a claim with the carrier because this return is not at our request as you indicate. We do not know the cause of this return to date, but we will keep you informed quickly as soon as we have more information so that you can receive your order promptly.
Best regards.
.
Your order was shipped on 08/09. Following your message, we have proceeded to a verification and confirm that the customer is indeed in the process of return on 12/09.
To date it has not yet been delivered to us.
We have opened a claim with the carrier because this return is not at our request as you indicate. We do not know the cause of this return to date, but we will keep you informed quickly as soon as we have more information so that you can receive your order promptly.
Best regards.
.
L
Rating: 3 out of 5
The part was received very quickly the site is very very good but for a part of 100 g €7.50 for delivery is very expensive
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Response from Pieces Bateaux
Hello,
Thank you for your feedback. We are pleased to hear that the speed of delivery satisfied you. Regarding the shipping costs, we understand that it may seem high and we appreciate your remark. We always strive to improve our service. Please do not hesitate to contact us for any questions.
Best regards.
The piecesbateaux.com team
Thank you for your feedback. We are pleased to hear that the speed of delivery satisfied you. Regarding the shipping costs, we understand that it may seem high and we appreciate your remark. We always strive to improve our service. Please do not hesitate to contact us for any questions.
Best regards.
The piecesbateaux.com team
M
Rating: 4 out of 5
Everything is fine
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A
Rating: 4 out of 5
Ordered on 1-09 delivered on 10-09 ??
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P
Rating: 4 out of 5
Great availability of parts.
Phone reception for the switchboard is rather unfriendly, but cordial for the workshop.
Reactivity for shipping is underperforming, which diminishes the interest of the post chrono.
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Phone reception for the switchboard is rather unfriendly, but cordial for the workshop.
Reactivity for shipping is underperforming, which diminishes the interest of the post chrono.
J
Rating: 4 out of 5
Compliant with the description, fast shipping, I recommend this site. Thank you
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S
Rating: 4 out of 5
Very good site and very satisfied
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M
Rating: 4 out of 5
Very responsive
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J
Rating: 4 out of 5
Deadlines not respected
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F
Rating: 4 out of 5
Nothing to report for this order
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J
Rating: 4 out of 5
Good experience
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P
Rating: 4 out of 5
The site is well made, I received my package very quickly, without problems, well packaged, now I just need to try the product
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A
Rating: 3 out of 5
Was supposed to be delivered on 30/08, still nothing received.. while I need the engine.
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Response from Pieces Bateaux
Hello,
Your order from 27/08 was shipped on 29/08. The deadline indicated on our site is not a delivery deadline but a availability deadline.
We remain at your service.
Best regards.
Your order from 27/08 was shipped on 29/08. The deadline indicated on our site is not a delivery deadline but a availability deadline.
We remain at your service.
Best regards.
M
Rating: 4 out of 5
Satisfied with the ordered product and no issues with the delivery, a very nice and good welcome at the relay point
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T
Rating: 3 out of 5
Missing prop washer. For the rest, very good
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Response from Pieces Bateaux
Hello, Nothing is missing at all, these propellers are always delivered without washer or nut. The mounting kit including nut, washer, and thrust spacer is offered as a complementary item and you did not order it. We remain at your service. Best regards.
F
Rating: 3 out of 5
Good
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P
Rating: 4 out of 5
Corresponds to the order and quite fast
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C
Rating: 4 out of 5
Nothing to say, fast, efficient and good follow-up. Ordered on 12/08 received on 16/08 with the bridge.
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M
Rating: 4 out of 5
Everything perfect! Shipment arrived in a short time... a bit high the shipping cost, thank you
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J
Rating: 1 out of 5
never received
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E
Rating: 4 out of 5
Compliant with my order, the
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A
Rating: 4 out of 5
Package well received thank you
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