Customer reviews of Pieces Bateaux

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/05/2021 à 19h17 following a purchase from 29/04/2021

Very good and fast site

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/05/2021 à 08h10 following a purchase from 28/04/2021

part compliant with my order. Delivery delay related to a supplier apparently.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/05/2021 à 12h39 following a purchase from 16/04/2021

package well packaged, very fast customer service response, very satisfied with the site.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 01/05/2021 à 08h59 following a purchase from 27/04/2021

A part was missing in the package. Lost day of leave because repair 80 km away impossible.

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Response from Pieces Bateaux Published on 01/05/2021

Sir, We shipped your order on 26/4 and you received it on 29/4. You informed us that a part was missing on 29/4 and we shipped it to you the same day. You received the missing part on 30/4. Human error. It is difficult to be more responsive. Best regards, The Boat Parts team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/05/2021 à 07h26 following a purchase from 27/04/2021

Product as described, fast delivery. The only small problem was that my email to the technical service regarding part references went unanswered afterwards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/04/2021 à 06h25 following a purchase from 15/04/2021

Part received well, nothing to say about the site piecesbateaux.com. The only problem was with the Colissimo delivery, but that's independent of the site.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 26/04/2021 à 18h27 following a purchase from 22/04/2021

the parts are correct, but the delivery time is too long

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 08h30 following a purchase from 21/04/2021

Impeccable and fast service.
Just a bit more communication regarding the order tracking would be even better.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 25/04/2021 à 19h25 following a purchase from 21/04/2021

Very good fast delivery, product quality to see too much to say

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Acheteur Vérifié

Rating: 2 out of 5

Published on 24/04/2021 à 21h14 following a purchase from 19/04/2021

After 1 week of waiting I call to know where my order is
Surprise no delay part out of stock at the supplier too bad the info didn't reach me sooner

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Response from Pieces Bateaux Published on 25/04/2021

Sir,
I think you are mistaken.
You placed your order on Friday 16/4.
Your order was shipped on Monday 19/4.
Faster than that was impossible.
Best regards,
The Pièces Bateaux team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/04/2021 à 10h31 following a purchase from 16/04/2021

product conforms to our expectations, fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/04/2021 à 08h22 following a purchase from 15/04/2021

Everything went well except after receiving the order confirmation I got an email asking me to finalize my order?!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/04/2021 à 06h11 following a purchase from 06/04/2021

Delivery time longer than announced but without any seriousness
Very light packaging

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/04/2021 à 09h10 following a purchase from 17/03/2021

More won't be of much use

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/04/2021 à 08h02 following a purchase from 02/03/2021

Found the right part that's the main thing
With the help of the store
Email and phone

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Acheteur Vérifié

Rating: 3 out of 5

Published on 14/04/2021 à 08h01 following a purchase from 28/02/2021

Shipping too expensive

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/04/2021 à 07h40 following a purchase from 28/03/2021

Fast delivery, the price is a bit higher than other sites but I always find my parts with you.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 13/04/2021 à 04h30 following a purchase from 21/03/2021

The parts arrived well but do not correspond to my boat

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Response from Pieces Bateaux Published on 13/04/2021

Hello,
We are contacting you following your review.
We are surprised because you did not contact us.
The products we shipped to you perfectly match those you ordered, and the description on our site.
If they do not suit you, you can return them in their original packaging, and you will be refunded upon receipt.
Best regards,
Thomas.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/04/2021 à 18h37 following a purchase from 05/03/2021

Good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/04/2021 à 20h45 following a purchase from 04/03/2021

Very satisfied, I recommend.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/04/2021 à 12h12 following a purchase from 16/03/2021

at least, we can have a real technician directly on the phone. increasingly rare

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/04/2021 à 10h42 following a purchase from 23/02/2021

Very competent and very pleasant information service. Thank you

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/04/2021 à 10h39 following a purchase from 27/03/2021

Satisfied with the delivery service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/04/2021 à 10h02 following a purchase from 20/02/2021

Products matching expectations and delivered quickly

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/04/2021 à 09h48 following a purchase from 21/02/2021

Nothing to say for Pieces Bateaux, well-prepared and well-packaged order, missing item replaced by another equivalent item after request for agreement.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/04/2021 à 09h32 following a purchase from 14/03/2021

Delivery time too long

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/04/2021 à 08h20 following a purchase from 13/03/2021

Very satisfied

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/04/2021 à 23h24 following a purchase from 15/03/2021

Satisfied

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Acheteur Vérifié

Rating: 3 out of 5

Published on 03/04/2021 à 21h55 following a purchase from 24/03/2021

Hello, I sent you an email to inform you that the received parts do not have the correct dimensions, accompanied by a photo. To date, I am waiting for your response.
Thank you in advance.
Best regards

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/04/2021 à 21h36 following a purchase from 08/03/2021

Incomplete order but correction made very quickly. Very good I recommend

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Acheteur Vérifié

Rating: 3 out of 5

Published on 03/04/2021 à 21h13 following a purchase from 16/03/2021

Delivery time of 7 days for parts in stock. If not, products conform to my expectations

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/04/2021 à 21h13 following a purchase from 09/03/2021

Perfect it works well.
But package preparation and delivery too long....

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/04/2021 à 21h12 following a purchase from 22/03/2021

I find that the delivery is quite fast. However, can we return an item that has been ordered?

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/04/2021 à 21h11 following a purchase from 22/03/2021

Order conform but delivery a bit long.. thank you

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/04/2021 à 21h00 following a purchase from 10/03/2021

Good advice and after order delivery within 4 days thank you

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/04/2021 à 20h43 following a purchase from 28/03/2021

Good

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Acheteur Vérifié

Rating: 3 out of 5

Published on 01/04/2021 à 16h25 following a purchase from 26/03/2021

Hello
Promo code issued in 2020 and not taken into account in 2021 although not dated; moreover spring promo 2021 announced 48h after the order
No response to my email about the promo code
In short not great; you just lost a customer

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/03/2021 à 07h56 following a purchase from 25/01/2021

Good.. faster delivery than expected.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/02/2021 à 08h43 following a purchase from 07/02/2021

Very fast, only annoying detail, the assembly sheet is in English.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/02/2021 à 20h26 following a purchase from 04/02/2021

Fast delivery and suitable products (filters and water pump rotor) at a very favorable price. I found all the maintenance material for my Volvo MD2030 from a single supplier, it's perfect.

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