Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews
5 7 179 83% 4 1 018 12% 3 263 3% 2 76 1% 1 104 1%

Summary of reviews

The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.

Reviews 1, 2, 3 and 4 stars

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E
Eric M.
Rating: 4 out of 5
following a purchase from 30/10/2024
Serious site, fast shipping, average packaging
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Jean G.
Rating: 3 out of 5
following a purchase from 27/10/2024
Shipping costs and the price of the part are twice as expensive, too bad because there is no reason for that.
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Response from Pieces Bateaux
Hello,
Although the part you ordered is small and light, we do not send by regular letter. For Corsica, we only offer tracked Colissimo shipments delivered against signature. In your case, the shipping cost was the same as the price of the part..
Best regards.
M
Michel G.
Rating: 4 out of 5
following a purchase from 14/10/2024
lost the internet link at one point. nothing to report otherwise
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S
Sandra M.
Rating: 3 out of 5
following a purchase from 12/10/2024
Order still not received.
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Response from Pieces Bateaux
Hello,
Your order was shipped on October 30th. Given your destination in Polynesia, the delivery time may be 15 days.
Best regards.
S
Sebastien V.
Rating: 4 out of 5
following a purchase from 07/10/2024
Parts conforming to the order. Delivery a bit long.
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J
Jean-Michel J.
Rating: 4 out of 5
following a purchase from 09/10/2024
Hello, navigation on the site is relatively simple, customer service is of good quality, it's a pity that delivery is charged even for large orders. Best regards
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Patrick V.
Rating: 4 out of 5
following a purchase from 07/10/2024
good fast shipping
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F
Favrel N.
Rating: 4 out of 5
following a purchase from 29/09/2024
Order arrived on time, but not enough details on the sold parts. One of the ordered seals was therefore not the right one.
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P
Patrice P.
Rating: 4 out of 5
following a purchase from 01/10/2024
You can find everything, the support is very responsive... Almost perfect. Only complaint: some prices a bit exaggerated
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M
Mehdi C.
Rating: 1 out of 5
following a purchase from 26/09/2024
Too long damaged parts
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Response from Pieces Bateaux
Hello,
Your order was shipped on 1/10. Due to a problem with the carrier, it was returned to us on 3/10 and we immediately reshipped it to you.
You received the part on 5/10.
We do not understand why this part is damaged, please send us photos so we can take your complaint into account.
Best regards.
M
Mohamed R.
Rating: 1 out of 5
following a purchase from 30/09/2024
I still haven't received my order
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Response from Pieces Bateaux
Hello,
Your order was shipped on 1/10. We are opening a claim with Colissimo.
We will keep you informed as soon as we have a response.
Best regards.
A
Aurelien C.
Rating: 4 out of 5
following a purchase from 17/09/2024
Easy to find what you want, fast delivery
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Jean François R.
Rating: 4 out of 5
following a purchase from 25/09/2024
Order received on time.
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Philippe L.
Rating: 3 out of 5
following a purchase from 04/09/2024
Good prices, a bit more expensive.
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C
Cleuton F.
Rating: 3 out of 5
following a purchase from 02/09/2024
Excessive delivery time! An abnormally sized box just for a head gasket. Not justified.
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E
Erwan A.
Rating: 4 out of 5
following a purchase from 30/08/2024
SHIPPING COST A BIT HIGH
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J
Jean Jacques W.
Rating: 4 out of 5
following a purchase from 28/08/2024
Fast arrival
No manual. Not even a sketch of where to plug in and connect this accessory, how long to use it, is it necessary to start the engine or not?
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D
Dominique P.
Rating: 4 out of 5
following a purchase from 29/08/2024
Product as described and delivered on time
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Jean-Daniel T.
Rating: 4 out of 5
following a purchase from 12/08/2024
As per the order
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Guy H.
Rating: 4 out of 5
following a purchase from 12/08/2024
Delivery time a bit long
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F
Franck C.
Rating: 4 out of 5
following a purchase from 15/08/2024
Very fast shipping
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R
Roger G.
Rating: 4 out of 5
following a purchase from 15/08/2024
Matches my order
Correct delay
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J
Jean-Marc L.
Rating: 3 out of 5
following a purchase from 19/08/2024
this part does not quite match the thread of the Suzuki/Honda fitting.
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C
Christophe B.
Rating: 4 out of 5
following a purchase from 31/07/2024
nothing to report.
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Patrick T.
Rating: 4 out of 5
following a purchase from 13/08/2024
Good, just a bit long from the carrier.
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R
Remi P.
Rating: 2 out of 5
following a purchase from 29/07/2024
I waited 3 weeks for the ordered part and it arrived incomplete.
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W
William H.
Rating: 4 out of 5
following a purchase from 22/07/2024
Good communication in processing and tracking the order.
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C
Cedric Z.
Rating: 4 out of 5
following a purchase from 28/07/2024
Fast delivery.
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M
Michel D.
Rating: 4 out of 5
following a purchase from 20/07/2024
after-sales service competent staff Thank you.
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C
Christophe D.
Rating: 2 out of 5
following a purchase from 28/07/2024
The engine reservoir cap ordered does not have the correct diameter for my engine. Disappointment. I have the correct reference for my engine...
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Response from Pieces Bateaux
Hello, We have not received any information from you with the serial number of your engine. It is not possible to search for references on our site with the engine serial number. Please provide us with the model and serial number of your engine and we will provide you with the correct reference for the cap you need. Remaining at your service, Best regards.
Y
Yannick B.
Rating: 4 out of 5
following a purchase from 06/08/2024
Good experience, part conforms, however still a bit long delay for packaging before shipping. Short postal delay.
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Joseph C.
Rating: 4 out of 5
following a purchase from 31/07/2024
Compliant and on time
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Laurent R.
Rating: 3 out of 5
following a purchase from 23/07/2024
Hello, I would have liked to put the type of my boat directly on the corresponding parts.
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Jean Louis C.
Rating: 3 out of 5
following a purchase from 23/07/2024
Delivery really too long
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T
Teddy C.
Rating: 4 out of 5
following a purchase from 31/07/2024
It was good for everything. Thank you
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L
Louis G.
Rating: 4 out of 5
following a purchase from 26/07/2024
Fast and efficient as usual.
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C
Claude W.
Rating: 4 out of 5
following a purchase from 15/07/2024
A bit hard to believe that a part was defective in the package, but afterwards everything went back to normal, no problem changing this part; Very good relationship with the seller.
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J
Jerome M.
Rating: 4 out of 5
following a purchase from 14/07/2024
Good evening. Received the package in a very timely manner, well packaged. I just have to assemble it. Thank you. Jérôme
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Julien C.
Rating: 4 out of 5
following a purchase from 12/07/2024
Simple and effective.
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F
Fabrice M.
Rating: 4 out of 5
following a purchase from 16/07/2024
Conforming part delivered quickly within the expected time and in adequate packaging - Very satisfied with this transaction.
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