Customer reviews of Pieces Bateaux

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/06/2019 à 18h45 following a purchase from 23/04/2019

Complete site and easy to use.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 05/06/2019 à 17h15 following a purchase from 17/05/2019

fast delivery but lacks protection for a gasket that could have been folded in a simple bubble envelope without cardboard to stiffen the whole thing

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Response from Pieces Bateaux Published on 06/06/2019

Hello,
We take your remark into consideration in order to continue improving our services.
When it comes to a large or fragile gasket,
such as a cylinder head gasket for example, we use cardboard envelopes.
Thank you for your trust, we wish you a good continuation.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/06/2019 à 16h46 following a purchase from 23/05/2019

Parts delivered quickly

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Acheteur Vérifié

Rating: 3 out of 5

Published on 05/06/2019 à 15h32 following a purchase from 27/05/2019

Spent a long time on the site to really find the right reference for my Yamaha 40Q engine. I only found the gaskets for the turbine housing and the thermostat gasket. Otherwise, the rest seems perfect.

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Response from Pieces Bateaux Published on 06/06/2019

Hello,
We are happy that you find our site pleasant.
It is true that we offer many products but some references may be missing.
It is difficult to be complete as there are so many parts.
Do not hesitate to contact us so that we can help you.
In most cases, we manage to find the references our customers ask for.
Thank you for your trust, we wish you a good continuation.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/06/2019 à 10h36 following a purchase from 25/05/2019

Excellent! I recommend for the seriousness and timely delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/06/2019 à 23h45 following a purchase from 27/05/2019

Correct

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/06/2019 à 23h31 following a purchase from 27/05/2019

Fast and efficient

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/06/2019 à 22h42 following a purchase from 17/05/2019

I needed technical information, I was very well advised. Satisfied, I recommend!

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Acheteur Vérifié

Rating: 3 out of 5

Published on 04/06/2019 à 16h53 following a purchase from 21/05/2019

part ordered on May 21, delivery promised for the 24/25 at the latest, order received on May 29! the part was supposedly in stock....

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Response from Pieces Bateaux Published on 06/06/2019

Hello,
We are sincerely sorry for the delay in your delivery. If the parts are not available in stock with us, but are available at the factory, we are able to meet very short delivery times. Unfortunately, in your case, our delivery was lost and this caused a delay in our shipment.
Thank you for your understanding, we wish you a good continuation.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/06/2019 à 13h13 following a purchase from 23/05/2019

very good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/06/2019 à 11h08 following a purchase from 23/05/2019

fast delivery, merchandise conforms to my request although a bit expensive

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Acheteur Vérifié

Rating: 5 out of 5

Published on 31/05/2019 à 13h37 following a purchase from 22/05/2019

Everything was perfect.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 31/05/2019 à 08h46 following a purchase from 23/05/2019

Very well stocked site in materials

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/05/2019 à 19h57 following a purchase from 22/05/2019

Perfect, thank you, great communication about the products as well as for the delivery. The latter is fast and secure and the products are compliant. The best, keep it up!!!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/05/2019 à 21h38 following a purchase from 04/05/2019

Improbable

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/05/2019 à 21h22 following a purchase from 15/05/2019

The package could be improved.
Everything is in bulk inside.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/05/2019 à 14h15 following a purchase from 20/05/2019

Intuitive site, clear information and fast delivery. Nothing to report

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/05/2019 à 10h18 following a purchase from 19/05/2019

Easy choice, and ultra-fast shipping, with good tracking.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/05/2019 à 10h06 following a purchase from 18/05/2019

Easy choice, and ultra-fast shipping, with good tracking

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/05/2019 à 08h57 following a purchase from 20/05/2019

Perfectly compliant.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/05/2019 à 08h16 following a purchase from 19/05/2019

Fast and careful shipping, I recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/05/2019 à 22h21 following a purchase from 17/05/2019

Good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/05/2019 à 21h08 following a purchase from 01/05/2019

very well received quickly

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/05/2019 à 17h41 following a purchase from 12/05/2019

very serious company, I thank them as I live in Tahiti

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Acheteur Vérifié

Rating: 3 out of 5

Published on 28/05/2019 à 12h10 following a purchase from 08/05/2019

no response to requests following a delivery not conforming to the order. Despite their mistake, they keep the credit, you have to place a new order with new shipping costs, unacceptable.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/05/2019 à 12h08 following a purchase from 15/05/2019

Very good site, very serious

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/05/2019 à 10h07 following a purchase from 13/05/2019

very fast, punctual service, package received in good condition - except for the oil filter (does not exist on the BF8)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/05/2019 à 09h58 following a purchase from 11/05/2019

Very responsive, product conforms to the order

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/05/2019 à 09h40 following a purchase from 15/05/2019

fast and efficient

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/05/2019 à 09h07 following a purchase from 10/05/2019

Very good site, thank you

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/05/2019 à 08h58 following a purchase from 14/05/2019

Great site

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/05/2019 à 16h01 following a purchase from 08/05/2019

User-friendly site, delivery on time and products meet expectations

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/05/2019 à 20h37 following a purchase from 03/05/2019

Perfect, nothing to say

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Acheteur Vérifié

Rating: 1 out of 5

Published on 21/05/2019 à 11h29 following a purchase from 29/04/2019

As of 21/05/2019, it has been a month since my engine has been opened and I am waiting for a very basic part (water pump), I have been sent the wrong model twice and I am accused of not having provided the engine numbers, which has been done several times. Anyway, Anaïs is responsive by email but in the end for not much and I advise you not to call the technical service, they just give you the runaround and ask you to send an email that the technician will not read.

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Response from Pieces Bateaux Published on 21/05/2019

Sir,
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
We are sincerely sorry for the difficulties you have encountered with our services.
We are now implementing actions to find the part you need.
We will analyze what has clearly not worked, so that your unfortunate experience does not happen again.
We hope that you will renew your trust in our company, as we work every day to satisfy our customers.
We again apologize for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/05/2019 à 08h32 following a purchase from 04/05/2019

Very good site
Competitive prices
Very good contact

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/05/2019 à 22h50 following a purchase from 04/05/2019

Very complete Mercury parts catalog.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/05/2019 à 19h20 following a purchase from 05/05/2019

to recommend for the seriousness and professionalism of the team

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Acheteur Vérifié

Rating: 3 out of 5

Published on 19/05/2019 à 20h31 following a purchase from 01/05/2019

For some items, a sufficiently precise description is missing. I bought a priming bulb that I thought had no anti-return device: missed, upon unpacking it turns out that the bulb is equipped with such a system. Given the cost of the product and shipping fees, I threw the product away.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/05/2019 à 20h23 following a purchase from 05/05/2019

Perfect, no surprises

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/05/2019 à 09h11 following a purchase from 06/05/2019

Fast shipping

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