Customer reviews of Pieces Bateaux

9,5 /10

Based on 8 413 published reviews

5 6 969 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 17/05/2019 à 19h09 following a purchase from 30/04/2019

Very professional

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Acheteur Vérifié

Published on 17/05/2019 à 12h21 following a purchase from 05/05/2019

Perfect order

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Acheteur Vérifié

Published on 17/05/2019 à 12h19 following a purchase from 10/05/2019

Perfect! Fast delivery, top service! Nothing to complain about.

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Acheteur Vérifié

Published on 17/05/2019 à 11h59 following a purchase from 07/05/2019

In complete confidence

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Acheteur Vérifié

Published on 17/05/2019 à 11h30 following a purchase from 03/05/2019

Product as described. Received quickly and well packaged. I recommend

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Acheteur Vérifié

Published on 17/05/2019 à 11h06 following a purchase from 09/05/2019

Fast and efficient

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Acheteur Vérifié

Published on 16/05/2019 à 17h35 following a purchase from 08/05/2019

in one word impeccable super fast and especially effective thanks again to the whole team

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Acheteur Vérifié

Published on 16/05/2019 à 10h11 following a purchase from 08/05/2019

Very good

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Acheteur Vérifié

Published on 15/05/2019 à 08h30 following a purchase from 02/05/2019

perfect

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Acheteur Vérifié

Published on 14/05/2019 à 22h35 following a purchase from 02/05/2019

to recommend

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Acheteur Vérifié

Published on 14/05/2019 à 19h45 following a purchase from 03/05/2019

perfect

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Acheteur Vérifié

Published on 14/05/2019 à 09h39 following a purchase from 02/05/2019

Hello,
The delay was a bit long.

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Acheteur Vérifié

Published on 14/05/2019 à 09h17 following a purchase from 04/05/2019

ordered on Saturday, received the following Friday (Wednesday being a holiday)

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Acheteur Vérifié

Published on 13/05/2019 à 23h37 following a purchase from 02/05/2019

Very good business relationship

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Acheteur Vérifié

Published on 13/05/2019 à 22h58 following a purchase from 26/04/2019

No problem with this site
Good communication
Except for delivery but independent of the site

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Acheteur Vérifié

Published on 13/05/2019 à 19h31 following a purchase from 20/04/2019

always order on the site never had a problem I find this site super and the deadlines are very good the after-sales service is super responsive and I love that ++++++ congratulations to Anais

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Acheteur Vérifié

Published on 13/05/2019 à 18h36 following a purchase from 02/05/2019

Perfect

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Acheteur Vérifié

Published on 13/05/2019 à 17h30 following a purchase from 26/04/2019

Very good a lot of choice

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Acheteur Vérifié

Published on 10/05/2019 à 19h15 following a purchase from 06/04/2019

Very good communication, Anaïs Choulet is very responsive!

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Acheteur Vérifié

Published on 07/05/2019 à 18h40 following a purchase from 26/04/2019

serious site

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Acheteur Vérifié

Published on 07/05/2019 à 18h05 following a purchase from 28/04/2019

nickel

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Acheteur Vérifié

Published on 07/05/2019 à 14h24 following a purchase from 21/04/2019

Significant delivery delays, lack of information

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Acheteur Vérifié

Published on 07/05/2019 à 09h43 following a purchase from 22/04/2019

Store to recommend. Customer service available

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Acheteur Vérifié

Published on 06/05/2019 à 09h18 following a purchase from 26/04/2019

the part was in accordance with my order and within the deadlines.

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Acheteur Vérifié

Published on 06/05/2019 à 08h46 following a purchase from 26/04/2019

I requested information and was informed quite quickly, I ordered the part that I received very quickly

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Acheteur Vérifié

Published on 03/05/2019 à 20h28 following a purchase from 24/04/2019

Good reception of the package very fast thank you

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Acheteur Vérifié

Published on 03/05/2019 à 13h42 following a purchase from 15/04/2019

very good site good advice and speed

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Acheteur Vérifié

Published on 02/05/2019 à 17h48 following a purchase from 24/04/2019

serious, not too much waiting for delivery, good company

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Acheteur Vérifié

Published on 02/05/2019 à 09h22 following a purchase from 23/04/2019

very professional, impeccable order tracking

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Acheteur Vérifié

Published on 02/05/2019 à 09h20 following a purchase from 24/04/2019

Fast and efficient

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Acheteur Vérifié

Published on 02/05/2019 à 08h24 following a purchase from 12/04/2019

Very attentive, reactive and efficient

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Acheteur Vérifié

Published on 01/05/2019 à 15h12 following a purchase from 20/04/2019

as always, impeccable service, and always attentive to the clients' urgencies, thank you to the team

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Acheteur Vérifié

Published on 01/05/2019 à 13h14 following a purchase from 22/04/2019

good deal for boat parts and also engines I would recommend without hesitation

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Acheteur Vérifié

Published on 30/04/2019 à 22h10 following a purchase from 23/04/2019

Serious site good value for money. Fast shipping

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Acheteur Vérifié

Published on 30/04/2019 à 13h40 following a purchase from 15/04/2019

very good

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Acheteur Vérifié

Published on 30/04/2019 à 07h41 following a purchase from 23/04/2019

Service and fast delivery.

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Acheteur Vérifié

Published on 29/04/2019 à 09h38 following a purchase from 16/04/2019

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Acheteur Vérifié

Published on 28/04/2019 à 01h05 following a purchase from 11/04/2019

Very professional, fast and good communication.

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Acheteur Vérifié

Published on 27/04/2019 à 09h41 following a purchase from 16/04/2019

Error in the order, 8 mm pipe delivered instead of 6 mm. It can happen, no problem. But not making the exchange right away, waiting several days before being able to receive the correct product.... too bad.

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Response from Pieces Bateaux Published on 29/04/2019

Sir, Thank you for your comment, our customers' feedback is valuable for improving our service quality on a daily basis. In your case, it was a packaging error at the factory during manufacturing with incorrect labeling at the factory. The error was not detectable unless opening the packaging of the item and measuring the diameter difference of 2mm. After internal checks, we immediately notified the defect to the factory. We proceeded to send the pipe of the correct diameter (8mm) in our best delays which took a total of a few additional days compared to your initial order. We strive to do everything to satisfy you, again presenting our apologies for the inconvenience caused. Best regards, The team at Boat Parts.

Acheteur Vérifié

Published on 25/04/2019 à 20h49 following a purchase from 30/03/2019

Part not in stock, more than 15 days to be delivered, too long.

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