Customer reviews of Pieces Bateaux

9,5 /10

Based on 8 640 published reviews

5 7 179 83% 4 1 018 12% 3 263 3% 2 76 1% 1 104 1%

Summary of reviews

The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 01/07/2019 à 12h16 following a purchase from 24/06/2019

should negotiate lower prices

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Acheteur Vérifié

Published on 01/07/2019 à 08h54 following a purchase from 19/06/2019

Fast and corresponds to the order, too bad my local supplier is not so competent...

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Acheteur Vérifié

Published on 01/07/2019 à 08h32 following a purchase from 25/06/2019

I received my package very quickly, I am satisfied. Thank you

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Acheteur Vérifié

Published on 01/07/2019 à 07h27 following a purchase from 18/06/2019

delivery much too long.

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Acheteur Vérifié

Published on 01/07/2019 à 07h18 following a purchase from 22/06/2019

Very good. Very serious

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Acheteur Vérifié

Published on 30/06/2019 à 19h04 following a purchase from 20/06/2019

Impeccable

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Acheteur Vérifié

Published on 30/06/2019 à 15h45 following a purchase from 21/06/2019

very well packaged, receipt of the package good, thank you.

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Acheteur Vérifié

Published on 30/06/2019 à 08h13 following a purchase from 21/06/2019

shipped and delivery times very good

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Acheteur Vérifié

Published on 29/06/2019 à 10h11 following a purchase from 21/06/2019

available, efficient, precious for boaters

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Acheteur Vérifié

Published on 27/06/2019 à 18h45 following a purchase from 18/06/2019

After some difficulties reaching them by phone, everything went very well. The products match the descriptions. The person contacted by phone is very professional.

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Acheteur Vérifié

Published on 27/06/2019 à 16h48 following a purchase from 17/06/2019

Perfect from start to finish

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Acheteur Vérifié

Published on 26/06/2019 à 11h31 following a purchase from 13/06/2019

it works like a charm. Nothing to report

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Acheteur Vérifié

Published on 26/06/2019 à 09h50 following a purchase from 18/06/2019

very good. compliant and fast I recommend

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Acheteur Vérifié

Published on 26/06/2019 à 09h47 following a purchase from 14/06/2019

Part received in a very short time....perfect!

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Acheteur Vérifié

Published on 26/06/2019 à 07h55 following a purchase from 17/06/2019

fast shipping, very professional seller.

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Acheteur Vérifié

Published on 26/06/2019 à 07h53 following a purchase from 17/06/2019

Material arrived very quickly thank you very much.

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Acheteur Vérifié

Published on 26/06/2019 à 07h50 following a purchase from 19/06/2019

Availability of parts and accessible prices

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Acheteur Vérifié

Published on 26/06/2019 à 07h42 following a purchase from 14/06/2019

Delivery times impeccable, the part corresponds well to the description, I recommend

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Acheteur Vérifié

Published on 26/06/2019 à 07h32 following a purchase from 17/06/2019

Nothing to say

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Acheteur Vérifié

Published on 23/06/2019 à 10h11 following a purchase from 16/06/2019

Efficient and friendly

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Acheteur Vérifié

Published on 23/06/2019 à 08h16 following a purchase from 15/06/2019

Very professional, package received after three days, I recommend

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Acheteur Vérifié

Published on 19/06/2019 à 23h33 following a purchase from 06/06/2019

Very good and responsive

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Acheteur Vérifié

Published on 19/06/2019 à 09h26 following a purchase from 11/06/2019

Professional

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Acheteur Vérifié

Published on 19/06/2019 à 09h10 following a purchase from 07/06/2019

To recommend.

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Acheteur Vérifié

Published on 19/06/2019 à 08h42 following a purchase from 09/06/2019

Very good

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Acheteur Vérifié

Published on 19/06/2019 à 08h24 following a purchase from 09/06/2019

very good

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Acheteur Vérifié

Published on 19/06/2019 à 08h14 following a purchase from 12/06/2019

Nothing to report. Fast and good advice

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Acheteur Vérifié

Published on 18/06/2019 à 11h30 following a purchase from 03/06/2019

perfect very serious company to recommend

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Acheteur Vérifié

Published on 18/06/2019 à 10h01 following a purchase from 05/06/2019

conforms to my order and good reception on the phone, fast shipping

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Acheteur Vérifié

Published on 18/06/2019 à 09h20 following a purchase from 11/06/2019

I am very satisfied

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Acheteur Vérifié

Published on 18/06/2019 à 08h40 following a purchase from 10/06/2019

perfect, thank you

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Acheteur Vérifié

Published on 17/06/2019 à 15h39 following a purchase from 06/06/2019

Perfect, products conform to the descriptions. Fast delivery

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Acheteur Vérifié

Published on 17/06/2019 à 12h28 following a purchase from 06/06/2019

Fast and well-packaged shipping, attentive service

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Acheteur Vérifié

Published on 17/06/2019 à 12h24 following a purchase from 04/06/2019

The order made by mistake does not correspond and also a problem reaching you by phone after about twenty attempts

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Response from Pieces Bateaux Published on 19/06/2019

Hello, After verification, it appears that there was a miscommunication regarding the part reference. We have found the reference you needed and it will be shipped to you soon. Thank you in advance for your trust in our company. Best regards, The Boat Parts Team.

Acheteur Vérifié

Published on 17/06/2019 à 12h14 following a purchase from 09/06/2019

serious and fast, perfect

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Acheteur Vérifié

Published on 17/06/2019 à 07h48 following a purchase from 08/06/2019

The package is torn, extremely dirty! It's better to use cardboard rather than plastic

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Acheteur Vérifié

Published on 16/06/2019 à 19h20 following a purchase from 02/06/2019

Conforms

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Acheteur Vérifié

Published on 13/06/2019 à 18h31 following a purchase from 05/06/2019

I regret to note that their business practices are more than questionable. The images provided as illustrations of the product do not correspond to what they actually deliver; if you order original parts, they deliver the white product version. (supposedly you did not specify). but at the price of the original! Then if you are not satisfied, they offer you a €5 voucher for your next purchase, this way they can get you a second time. Never again!!

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Response from Pieces Bateaux Published on 14/06/2019

Sir, We thank you for your comment, our customers' opinions are valuable for improving our service quality on a daily basis. In your case, we do not agree with your opinion. We are official MERCURY distributors and therefore always prioritize QUICKSILVER products. However, it happens that the factory has too long delays. To avoid penalizing our customers, we ship them a SIERRA product. Indeed, it may happen that we deliver, for example, SIERRA filters, but this is only for timing reasons. For your information, the price proposed for our QUICKSILVER products is based on the SIERRA price. Our customers are therefore winners and not losers as you think. We offered you a voucher because it seemed simpler to proceed this way. But we could have proceeded with an exchange. We strive to do everything to satisfy you, again presenting our apologies for the inconvenience caused. We remain at your service, Best regards, The Boat Parts Team.

Acheteur Vérifié

Published on 12/06/2019 à 08h37 following a purchase from 05/06/2019

not enough details on the parts of the small 4, 5 and 6 hp engines, we should have 3D images of the parts and improve your search engine, some parts not found.......but still good. Best regards

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Acheteur Vérifié

Published on 12/06/2019 à 08h12 following a purchase from 06/06/2019

First of all, thank you
Product corresponding to my request
And it was very quick
Bruno

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