The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
After a mishap with the technical service that, by phone, did not advise me the correct timing belt, (with a shipment of the wrong belt...) the sales service resolved this problem very quickly and very effectively to allow me to have my engine serviced on time to go on vacation. I commend them for their professionalism and responsiveness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2018
Very good service, very fast and the service is 100% attentive to the customer ... A big thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2018
Satisfactory information; deadlines respected
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/06/2018
After checking my account, I have not yet received my money !!!!
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Response from Pieces Bateaux
Sir,
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, we took care to refund you part of the items that were temporarily out of stock, 48 hours after your order. (To know the 06.06.2018). Our account was immediately debited in favor of your bank.
Our sales service took care to send you on 15.06.2018 the proof of the refund at your request.
We remain available for any additional support, however we are not able to intervene with your bank.
We hope to have done everything to satisfy you, once again presenting our apologies for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
SUPER SERVICE.. THANK YOU
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2018
quality price availability ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2018
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2018
Real professionals, good communication really a very serious site.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/05/2018
incomplete package to date no missing seals received!!! Seller to be discouraged, thank you
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Response from Pieces Bateaux
Sir,
We thank you for your comment, the opinion of our customers is precious for improving our quality of service on a daily basis.
In the case of your order, it is a packaging problem from the Yamaha engine seals manufacturing plant. Missing item.
We took care to order directly from the factory the seal in detail and informed you of the significant delay as it is a single part that is part of a complete kit.
We hope to have done everything to satisfy you, once again presenting our apologies for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2018
Clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2018
simple and very serious site. fast delivery. well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2018
very good nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2018
respect for delivery dates
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2018
very satisfied thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2018
Top for this first order, responsiveness of the team following a part out of stock and immediate refund... I RECOMMEND THIS SITE ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2018
received quickly and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2018
Great site. Quick response. Attentive to the customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2018
Great site. Quick response and attentive to the customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2018
Great service. They helped me find the parts I needed with different links on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2018
Very efficient
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/05/2018
For the parts, it's okay but for the delivery times, it needs to be reviewed, not to mention the very poor communication if you have a delivery problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2018
Competitive prices, order received within the announced deadlines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2018
Efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2018
Complete site for boaters wishing to ensure their own maintenance.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2018
Well-made site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2018
Easy to navigate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2018
Very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2018
Order received very quickly and in accordance with the order, I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2018
Fast, perfect service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2018
BRAVO.... Remember to include the invoice in the package because the link 'print the invoice' is dead....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2018
Quality service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/04/2018
Hello, It was the first time I placed an order on your site. My order was delivered but it was not the right part. I reported it and was given a free return label. I returned the wrong part and was then delivered the new part, everything worked perfectly. However, the delay: I could not repair my engine which was not on site in the time I wanted because it took a month for delivery. I am not satisfied with that at all. In the future, I will find another site. Thank you, best regards.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/01/2018
Months to receive my parts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2018
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2018
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2018
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
Excellent communication, responsiveness, attentive, a top ship of true professionals
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
perfect fast shipping
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