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A
Rating: 5 out of 5
Excellent
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Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews
Summary of reviews
The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Super, a little long but great
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A
Rating: 5 out of 5
As expected good rapid service
Thank you
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Thank you
A
Rating: 5 out of 5
Fast reception and well packaged thank you to the team
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A
Rating: 5 out of 5
Excellent communication.
Order compliant.
I recommend.
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Order compliant.
I recommend.
A
Rating: 5 out of 5
package compliant with the order, delivery on time.
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A
Rating: 5 out of 5
Fast Reactive, very fast delivery. Perfect
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A
Rating: 5 out of 5
Good navigation on site
Delivery a bit long
Satisfied overall
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Delivery a bit long
Satisfied overall
A
Rating: 5 out of 5
Excellent service.
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A
Rating: 5 out of 5
Fast delivery and high quality items
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A
Rating: 5 out of 5
Perfect
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A
Rating: 2 out of 5
correct delivery well packaged, the case is far from worth the price asked for the plastic hardware very sensitive breaks easily, the cables do not correspond to the motors on the kit, yet sold by them, and finally the ordered items are not taken back if they do not correspond to what you need I am very disappointed with this order.
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with your order.
Regarding the quality of the case, we have never had negative feedback on this product.
It remains a low-cost control case, all other cases are 2 to 3 times more expensive.
But we take your remark into consideration, it is true that in general products are getting more and more expensive.
Regarding the cables, we do not understand the problem. You ordered Mercury 600A cables which means first generation.
These cables are perfectly compatible with this case, and on the motor side they are compatible with all Mercury motors requiring this type of cables. Perhaps you have a motor requiring cables with threaded ends. In that case, if you still have the original boxes of the cables, please contact us for an exchange.
Remaining at your service.
Best regards.
We are sorry that you were not satisfied with your order.
Regarding the quality of the case, we have never had negative feedback on this product.
It remains a low-cost control case, all other cases are 2 to 3 times more expensive.
But we take your remark into consideration, it is true that in general products are getting more and more expensive.
Regarding the cables, we do not understand the problem. You ordered Mercury 600A cables which means first generation.
These cables are perfectly compatible with this case, and on the motor side they are compatible with all Mercury motors requiring this type of cables. Perhaps you have a motor requiring cables with threaded ends. In that case, if you still have the original boxes of the cables, please contact us for an exchange.
Remaining at your service.
Best regards.
A
Rating: 5 out of 5
Still as efficient for over 5 years.
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A
Rating: 5 out of 5
Very competitive price and a lot of excellent quality choices. Careful packaging.
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A
Rating: 5 out of 5
Very good I recommend
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A
Rating: 5 out of 5
Delivery is extremely fast. The package arrived less than 24 hours after the order. The site is clear. I quickly found my spare parts which are very old.
I highly recommend
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I highly recommend
A
Rating: 5 out of 5
Products quickly available and competitive prices.
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A
Rating: 5 out of 5
TOP AND VERY FAST
THANK YOU
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THANK YOU
A
Rating: 5 out of 5
nothing to say, very professional
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A
Rating: 5 out of 5
I would have preferred a search for parts by brand and engine model
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Order received as per the specifications and within the given deadlines. Very serious compared to other marine engine parts ordering sites.
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A
Rating: 5 out of 5
Top, my order arrived faster than expected. Thank you
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A
Rating: 5 out of 5
parts conform, fast delivery
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A
Rating: 5 out of 5
Fast service performed by competent staff
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A
Rating: 5 out of 5
Very professional
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A
Rating: 5 out of 5
Fast and compliant delivery! Very good.
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A
Rating: 5 out of 5
Advice received before purchase, fast delivery, easy to navigate site
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A
Rating: 3 out of 5
Order placed on 02/04, we are on 09/04, order still not received, impossible to track my order.
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A
Rating: 5 out of 5
Intuitive navigation, quality products offered, very good value for money, delivery times respected.
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A
Rating: 5 out of 5
Hello, ultra-fast delivery to the relay point. Compliant and of very good quality.
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A
Rating: 5 out of 5
Fast shipping and products conform to the order. Perfect
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A
Rating: 5 out of 5
As a professional, super fast delivery, very well packaged, parts correspond perfectly, I recommend
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A
Rating: 5 out of 5
Hello, nothing to say, everything went well, thank you
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A
Rating: 5 out of 5
Very well done, no issues, I highly recommend
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A
Rating: 5 out of 5
no problem, everything is compliant. Thank you
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A
Rating: 3 out of 5
Hello, I am a bit disappointed because the delivery person did not come to my home but left a notice in the mailbox, and on top of that, the customs fees I had to pay are excessive: over 184.00 euros, which makes me reluctant to order from you again; really sorry.
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Response from Pieces Bateaux
Hello, We are not responsible for tax rates. Your order was billed excluding taxes from us. Please note that the customs fees you paid are still lower than the French VAT of 20% which would have been 266 Euros in your case. We remain at your service.
A
Rating: 5 out of 5
I recommend this site, the staff is very competent. Thank you again.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
fast shipping, part conforms to the description
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