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A
Rating: 5 out of 5
Order received quickly and quality parts!
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Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews
Summary of reviews
The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Received quickly
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A
Rating: 5 out of 5
Parts received with good packaging and within a reasonable time. Satisfied with the service.
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A
Rating: 5 out of 5
I have been ordering on the site for a long time, I have never been disappointed, the site is very well done and the deliveries are fast, the customer service is great.
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A
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
Very competent and responsive
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A
Rating: 5 out of 5
Fast delivery and quality packaging
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A
Rating: 4 out of 5
good, no mistakes
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A
Rating: 5 out of 5
Very good with top brands, my boat loves it
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A
Rating: 5 out of 5
Nothing to say about the company.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Package received on time
Equipment in perfect condition
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Equipment in perfect condition
A
Rating: 5 out of 5
Good site, no issues
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A
Rating: 5 out of 5
Very good site, top follow-up, parts delivered on time and at home
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A
Rating: 5 out of 5
Starter identical to the original, better price on the market, ultra-fast delivery
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A
Rating: 5 out of 5
Nothing to say. Fast. Compliant
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A
Rating: 5 out of 5
Hello, I was very well informed about the parts I wanted and I received my order quickly, best regards, Jean Michel
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A
Rating: 5 out of 5
VERY GOOD OIL
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A
Rating: 5 out of 5
The site is well made, and the delivery is fast
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A
Rating: 5 out of 5
Quick processing of the order, perfect!
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A
Rating: 5 out of 5
Item well received and very well packaged
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A
Rating: 4 out of 5
Very good, nothing to say. Serious in follow-up.
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A
Rating: 5 out of 5
Competent staff. Quick and precise response. Shipment within reasonable time and secure packaging
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
The order is compliant with the description and it arrived very quickly
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A
Rating: 5 out of 5
Good information by phone. Part received very quickly and compliant..
The best..!
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The best..!
A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Deadlines respected and products delivered as described
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A
Rating: 5 out of 5
Parts received quickly, very well packaged, very professional, I recommend this site, best regards to the whole team, I hope
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A
Rating: 5 out of 5
THANK YOU VERY MUCH
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A
Rating: 5 out of 5
Compliant and within the deadlines, very good
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A
Rating: 1 out of 5
First order and very disappointed, I ordered two seals, one for the seawater pump and the other for the bearing seal, neither of them is suitable for seawater, they are really not worth their price.
Moreover, regarding the shipping costs for a weight of 190g, my order could have been shipped by post to my mailbox instead of going to a relay point.
And to conclude, the merchant does not have stock, I received my order eight days later..
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Moreover, regarding the shipping costs for a weight of 190g, my order could have been shipped by post to my mailbox instead of going to a relay point.
And to conclude, the merchant does not have stock, I received my order eight days later..
Response from Pieces Bateaux
Sir,
We do not understand your opinion.
First of all, all our suppliers are professionals in the boating industry.
The seals we provided you are compliant with manufacturer standards and perfectly suited for marine use.
Thousands of seals are supplied by this supplier for marine use.
On what technical basis can you assert that they are not suitable?
If they do not meet your expectations, you can always return the seals to us and they will be refunded.
Regarding the delay, it was specified on each product sheet on our site that the supply time for these references is 5 days. Therefore, the processing time of your order is perfectly compliant.
Finally, regarding the pickup point, you yourself chose this option.
You could have chosen home delivery.
Your rating seems completely unjustified to us.
Best regards,
The Pièces Bateaux team.
We do not understand your opinion.
First of all, all our suppliers are professionals in the boating industry.
The seals we provided you are compliant with manufacturer standards and perfectly suited for marine use.
Thousands of seals are supplied by this supplier for marine use.
On what technical basis can you assert that they are not suitable?
If they do not meet your expectations, you can always return the seals to us and they will be refunded.
Regarding the delay, it was specified on each product sheet on our site that the supply time for these references is 5 days. Therefore, the processing time of your order is perfectly compliant.
Finally, regarding the pickup point, you yourself chose this option.
You could have chosen home delivery.
Your rating seems completely unjustified to us.
Best regards,
The Pièces Bateaux team.
A
Rating: 5 out of 5
Email sent on the site. Very quick response from a salesperson. Very well advised
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A
Rating: 5 out of 5
Effective
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
The catalog is well stocked.
Fast and serious service, thank you
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Fast and serious service, thank you
A
Rating: 5 out of 5
Nothing to report, parts arrived quickly, in accordance with my order and at a pickup point next to my home, I recommend, (too bad there isn't a contact person that we can reach directly like for car parts)
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Response from Pieces Bateaux
Hello,
Thank you for your feedback.
Please know that we are available to all our customers by phone or email. Do not hesitate to contact us, we will be happy to respond.
Best regards,
The Pièces Bateaux team.
Thank you for your feedback.
Please know that we are available to all our customers by phone or email. Do not hesitate to contact us, we will be happy to respond.
Best regards,
The Pièces Bateaux team.
A
Rating: 4 out of 5
Very good!
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A
Rating: 5 out of 5
Thank you, quick response, fast shipping, nothing to say, thanks again
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