Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 413 published reviews
5 6 969 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2019
Delivery time respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
serious and responsive site, answers technical questions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2019
Within the deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2019
Efficient and fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Very good and fast, the technicians do their job well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
Super quality of services (processing time of my order + delivery of the material).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/09/2019
Parts very poorly packaged and poorly protected also loosely dispatched in a box, this is not normal, plus packaging that does not match the content, too bad
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Response from Pieces Bateaux
Sir,
We thank you for your comment, the opinion of our customers is precious for improving the quality of our service on a daily basis.
In your case, we are sorry that the packaging did not meet your expectations. However, we are regularly praised by our customers for the quality of protection of our products. If you received the products in perfect condition, isn't that the main thing?
Regarding the packaging box, being in an eco-responsible approach, we reuse the boxes received from our suppliers when they are in good condition. Thus, it is possible that you received a box in the name of a motorist, but we believe it is more responsible to act this way than to throw these boxes away and reuse new ones.
We strive to do everything to satisfy you, once again presenting our apologies for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2019
everything was compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2019
The delivery time could be improved
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2019
Order received well. Fast and without problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
NO COMMENTS EVERYTHING IS PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2019
Small payment problem resolved quickly by phone. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2019
no problem and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2019
Hello, very satisfied with my order, serious and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2019
Ten out of ten everywhere.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2019
I placed my order without any problem. The ordered parts were not available, so we had a very cordial exchange of emails. So I would recommend pieces bateaux without any worries. And I would recommend this site to my friends.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
Very good thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
Order received quickly. The part matched perfectly with the original part. I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2019
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2019
Fast shipping and very well packaged
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/08/2019
This is not the right cable, can you return it and receive the correct model?
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Response from Pieces Bateaux
Hello,
What is your problem?
Does the cable received not match the one you ordered?
Or does the reference you ordered not match your needs?
Please clarify your question so that we can assist you.
You can contact us by phone or email.
Best regards,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2019
Good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2019
Navigating the site did not allow me to find all the parts, I had to call the technical service who were very available and professional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2019
Delivery time respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2019
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2019
Serious and very fast shipping. I recommend it to you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2019
Fast delivery as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2019
Very good customer contact and perfect delivery, that's what we ask for, that what we buy arrives as quickly as possible
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2019
Fast shipping, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2019
Ease of search and ordering
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2019
Order received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
Excellent site for selling original parts
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2019
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2019
Responsiveness and communication are top-notch and a sales service reachable by phone.. the dream ;))
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2019
Very good, but also offer original parts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2019
Very good that it stays like this
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2019
Order compliant, I was well advised by your services (just a small note I had requested the part number for a turbine as well as the water pump seals for this 6 hp mariner model and not the complete water pump if it was possible of course? aside from this detail, I recommend piecesbateaux.com.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2019
Part ordered on Wednesday, shipped on Monday. If it had left on Friday, I would have given 5 stars.
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