Customer reviews of Pieces Bateaux

9,5 /10

Based on 8 412 published reviews

5 6 968 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié

Published on 06/06/2022 à 17h22 following a purchase from 24/05/2022

Good

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Acheteur Vérifié

Published on 06/06/2022 à 14h22 following a purchase from 17/05/2022

Very well received thank you

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Acheteur Vérifié

Published on 03/06/2022 à 10h01 following a purchase from 17/05/2022

very good

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Acheteur Vérifié

Published on 03/06/2022 à 09h34 following a purchase from 17/05/2022

I am satisfied

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Acheteur Vérifié

Published on 31/05/2022 à 22h25 following a purchase from 24/05/2022

good nothing to say
thank you

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Acheteur Vérifié

Published on 31/05/2022 à 12h37 following a purchase from 11/05/2022

Serious and fast thank you very much

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Acheteur Vérifié

Published on 28/05/2022 à 16h31 following a purchase from 14/05/2022

Order a bit long a bit expensive

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Acheteur Vérifié

Published on 27/05/2022 à 19h19 following a purchase from 10/05/2022

Good service, correct product.

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Acheteur Vérifié

Published on 23/05/2022 à 10h08 following a purchase from 07/05/2022

Nothing to say. Satisfied in every way.

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Acheteur Vérifié

Published on 23/05/2022 à 08h14 following a purchase from 11/05/2022

Perfect

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Acheteur Vérifié

Published on 16/05/2022 à 21h45 following a purchase from 10/05/2022

Normal, ok that's cool

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Acheteur Vérifié

Published on 16/05/2022 à 19h19 following a purchase from 04/05/2022

Very serious, they asked me by email for the engine serial number to make sure they sent me the right parts.
I highly recommend this site if you are doing work on your engine regarding me.

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Acheteur Vérifié

Published on 15/05/2022 à 12h42 following a purchase from 09/05/2022

Very serious site, order received quickly, I recommend

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Acheteur Vérifié

Published on 12/05/2022 à 09h58 following a purchase from 27/04/2022

Very good service and website
Just the parts delay 3 weeks of waiting but informed very quickly about the delay

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Acheteur Vérifié

Published on 06/05/2022 à 18h42 following a purchase from 30/04/2022

Easy order as long as you know the reference code of the part.

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Acheteur Vérifié

Published on 05/05/2022 à 18h20 following a purchase from 25/04/2022

Order blocked with the carrier for 3 days for a strange reason. According to them, the site no longer works with the chosen pickup relay. More troublesome, product ordered of very poor quality (outboard motor circuit breaker).

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Response from Pieces Bateaux Published on 06/05/2022

Hello, following your message we contacted the carrier because the list of pickup points is not managed at our level but by a national network. We were informed that the package could not be delivered to the initial pickup point because it was unavailable. It is possible that some relays are in the process of ceasing activity or are under contract termination but still appear on the list, as there is a processing and update delay. A notice of suffering has been sent to the relay unit to schedule a new delivery to another available pickup point. The package was therefore delivered on 03/05. Regarding the quality of the product you mentioned, we are surprised as we have never received any negative feedback on this part. Remaining at your service, best regards, The Boat Parts Team.

Acheteur Vérifié

Published on 05/05/2022 à 11h06 following a purchase from 19/04/2022

Order and delivery are top-notch, nothing to say, super!

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Acheteur Vérifié

Published on 04/05/2022 à 21h01 following a purchase from 10/04/2022

After receiving my order, I noticed that something was missing or it was added, but it was not the original parts for the engine that were supposed to arrive, so I managed to find other used parts and not the 9 that I received, so I was missing a gasket and a spring, so I will never order from you again, thank you.

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Response from Pieces Bateaux Published on 05/05/2022

Hello,
We are contacting you following the receipt of your order.
We are surprised that you left a negative review without contacting us beforehand. Because we always seek to find solutions in case of a problem.
In your review, you indicate that the received parts are not original.
This is correct and it was clearly stated on our site as all items are listed with their brand. These thermostat kits do not exist as such in original.
You also indicate that you were missing parts.
After verification, all the parts you ordered were indeed shipped.
If you were missing something, or if a part was not suitable, you should not hesitate to contact us and send us photos.
We remain at your service if you need us.
Best regards,
The Pièces Bateaux team

Acheteur Vérifié

Published on 03/05/2022 à 18h27 following a purchase from 09/04/2022

I recommend this site, everything is OK

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Acheteur Vérifié

Published on 01/05/2022 à 17h54 following a purchase from 17/04/2022

After a call one week later to find out when I would receive the parts, 3 days later they were at home

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Acheteur Vérifié

Published on 30/04/2022 à 17h28 following a purchase from 24/04/2022

Very good product and fast shipping

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Acheteur Vérifié

Published on 23/04/2022 à 16h12 following a purchase from 10/04/2022

Part ordered on 10/04, received on 22/04.

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Response from Pieces Bateaux Published on 25/04/2022

Hello, Your order was processed on 11/4 with a supply of the part from the manufacturer. Due to the Easter weekend and public holidays in Alsace, your order could only be shipped on 19/4. We apologize for the inconvenience. Best regards, The Pièces Bateaux team.

Acheteur Vérifié

Published on 23/04/2022 à 11h40 following a purchase from 05/04/2022

Very good. But shipping and carrier could be cheaper and more flexible. Mondial Relay rather than Colissimo.

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Acheteur Vérifié

Published on 20/04/2022 à 15h42 following a purchase from 02/04/2022

Responsiveness and quality products

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Acheteur Vérifié

Published on 17/04/2022 à 10h09 following a purchase from 01/04/2022

The delivery times are very good. Unfortunately for me, it’s not the right key that I received (not wide enough).

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Acheteur Vérifié

Published on 15/04/2022 à 17h12 following a purchase from 30/03/2022

High shipping costs for pickup at a relay point

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Acheteur Vérifié

Published on 14/04/2022 à 11h38 following a purchase from 23/03/2022

Great, delivery quite fast and contacts okay.

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Acheteur Vérifié

Published on 14/04/2022 à 10h38 following a purchase from 26/03/2022

Hello,
Like all pressed customers, a faster service would be a plus.

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Acheteur Vérifié

Published on 13/04/2022 à 17h08 following a purchase from 05/04/2022

All the parts I bought for my outboard motor (gasket; fuel filter; oils etc...) fit perfectly to my motor, it's great and fast delivery, ordered at the beginning of the week and delivered at the end.
Great, I hope it will be the same for my other orders

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Acheteur Vérifié

Published on 09/04/2022 à 00h33 following a purchase from 30/03/2022

I have not received my package...

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Response from Pieces Bateaux Published on 09/04/2022

Hello,
Your package was shipped on April 1st.
Colissimo indicates that they tried to deliver the package to you on April 6th without success.
A new delivery was organized on April 7th also without success.
Colissimo indicates that the package is now available at your pickup point.
Best regards,
The Pièces Bateaux team.

Acheteur Vérifié

Published on 05/04/2022 à 09h16 following a purchase from 12/03/2022

Good

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Acheteur Vérifié

Published on 04/04/2022 à 15h43 following a purchase from 31/03/2022

Order and delivery very fast in the case of the ordered part an additional precision would be welcome (for tohatsu 6-8 hp 2 and 4 stroke twin cylinders) Thank you

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Acheteur Vérifié

Published on 04/04/2022 à 14h10 following a purchase from 26/03/2022

MATERIAL RECEIVED AT DEPOT AND NOT AT MY ADDRESS AS REQUESTED

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Acheteur Vérifié

Published on 01/04/2022 à 18h03 following a purchase from 16/03/2022

satisfied

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Acheteur Vérifié

Published on 29/03/2022 à 09h06 following a purchase from 22/03/2022

Impeccable

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Acheteur Vérifié

Published on 28/03/2022 à 11h04 following a purchase from 03/03/2022

pieces arrived quickly.

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Acheteur Vérifié

Published on 27/03/2022 à 09h29 following a purchase from 22/03/2022

super very fast

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Acheteur Vérifié

Published on 24/03/2022 à 09h09 following a purchase from 06/03/2022

Nothing to report.

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Acheteur Vérifié

Published on 24/03/2022 à 08h43 following a purchase from 05/03/2022

the delivery date was not respected but satisfied with the products

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Acheteur Vérifié

Published on 23/03/2022 à 10h10 following a purchase from 13/03/2022

Parts conform to the description, fast shipping!

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