The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
DELIVERY TIME TOO LONG, ALSO I WAS NOT DELIVERED AT HOME THE CARRIER DID NOT PASS
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with your ordering experience.
Please note that the delays on original parts can sometimes be very long and we are dependent on the manufacturers. Some references are not even stocked in Europe and come directly from the country of origin.
Regarding the delivery, we contacted the carrier who informed us: "The recipient being absent and unreachable on 24.11, the package was delivered to a relay point due to the new procedure"
Remaining at your service,
Best regards, the Pièces Bateaux team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2021
Serious company, good quality material, too bad the material is not always available as indicated on the website.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2021
Very good, I am happy to order parts from nautical parts, they are good as I ordered, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2021
Corresponds to the request
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2021
Good navigation, delivery quite fast, nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2021
Well received, fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2021
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2021
Long delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2021
For a first order, I am very satisfied, the order arrived very well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2021
It works
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2021
Fast order and shipping, good tracking. After an unpleasant experience during the summer (long delays on a part advertised as available), this time everything went very well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2021
The received part is compliant. But 14 days between payment and delivery is a lot...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2021
Good part but high price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2021
The sending of the part was a bit late. After shipping, delivery was quick. Nothing to say about the site, it's perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2021
Good.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/10/2021
Part marked in stock or in stock but at the manufacturer so delivery time one week
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Response from Pieces Bateaux
Hello,
There are more than 60 references of contact keys at Mercury.
We keep the most common in stock, and some need to be ordered.
You placed the order on 8/10 and it was shipped on 14/10.
Considering the weekend, the delay seems acceptable.
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2021
The quality of the cables doesn't seem great, will see after assembly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2021
Sometimes searches are not too obvious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2021
Nothing to complain about, perfect spare parts service. Good order tracking. Competent staff
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/09/2021
I never received my order.
And no one contacts us to remedy this problem.
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Response from Pieces Bateaux
Hello,
Your order from September 29 was shipped on October 1.
An email is automatically sent to each customer with the tracking link for their parcel.
It is not possible for us to track all customer parcels.
After researching with DPD, your parcel was declared lost by their delivery services.
We have reordered a new part from Mercury, which will be shipped to you as soon as possible.
We remain at your complete disposal.
Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2021
Top order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2021
Excellent phone relationship with your technical service, delivery time respected with a high cost.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2021
Good reception.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2021
satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2021
delivery in accordance with the order and short time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2021
great these are the good quality cables
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2021
Many items for sale at the right price but shipping cost too high which puts you at a disadvantage compared to other online merchants or shiphandlers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2021
Hello;
I received my order today 30/09/2021, I am very satisfied
thank you and see you next time
best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2021
Serious site and quality material, however a small downside on the rather high prices compared to other sites selling the same thing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2021
I want to thank Thomas from 'boat parts' for his responsiveness regarding the lack of parts from the ordered kit despite a small disagreement. Serious site.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/09/2021
GOOD EVENING
I RECEIVED THE PACKAGE BUT THE GLUE IS NOT LIQUID IT'S MORE OF A GEL
GLUING NOT SUCCESSFUL.
LOGICALLY ORDERED SUPER MARINE VINYCOL GLUE 1520 M2 (THIS ONE IS WELL LIQUID)
DISAPPOINTED FOR A FIRST ORDER.
I COUNT ON YOU TO DO WHAT IS NECESSARY
BEST REGARDS.
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Response from Pieces Bateaux
Hello,
We are following up on your review of the product you received. We are surprised by your comment as we have never had any negative feedback on this product. On the contrary, we only have positive feedback.
Please note that we offer 2 products but in reality, it is just one and the same product but under different packaging. The 2 products are manufactured by the same manufacturer. We have 2 different suppliers because these references are not always available.
We contacted the manufacturer who indicated that the texture of the glue may differ depending on the application conditions (ambient temperature), or if the mixing of the 2 components is not done properly.
Remaining at your disposal,
Best regards,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2021
I couldn't find my reference on the website, but I was answered quickly and my reference was put on the site. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2021
A bit long for delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2021
Very serious seller parts received very quickly I recommend it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2021
Quality of the site, but lacks detail to place an entire order. Some motorcycle or quad merchants provide nomenclatures.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2021
Very good site and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2021
satisfactory order, regarding delivery having stuck the qr code on our door the delivery person didn't even bother to ring.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2021
OK well received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2021
Always there to answer various questions, very responsive and reasonable prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2021
Everything went well, nothing to complain about
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