The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.
Hello;
I received my order today 30/09/2021, I am very satisfied
thank you and see you next time
best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2021
Serious site and quality material, however a small downside on the rather high prices compared to other sites selling the same thing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2021
I want to thank Thomas from 'boat parts' for his responsiveness regarding the lack of parts from the ordered kit despite a small disagreement. Serious site.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/09/2021
GOOD EVENING
I RECEIVED THE PACKAGE BUT THE GLUE IS NOT LIQUID IT'S MORE OF A GEL
GLUING NOT SUCCESSFUL.
LOGICALLY ORDERED SUPER MARINE VINYCOL GLUE 1520 M2 (THIS ONE IS WELL LIQUID)
DISAPPOINTED FOR A FIRST ORDER.
I COUNT ON YOU TO DO WHAT IS NECESSARY
BEST REGARDS.
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Response from Pieces Bateaux
Hello,
We are following up on your review of the product you received. We are surprised by your comment as we have never had any negative feedback on this product. On the contrary, we only have positive feedback.
Please note that we offer 2 products but in reality, it is just one and the same product but under different packaging. The 2 products are manufactured by the same manufacturer. We have 2 different suppliers because these references are not always available.
We contacted the manufacturer who indicated that the texture of the glue may differ depending on the application conditions (ambient temperature), or if the mixing of the 2 components is not done properly.
Remaining at your disposal,
Best regards,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2021
I couldn't find my reference on the website, but I was answered quickly and my reference was put on the site. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2021
A bit long for delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2021
Very serious seller parts received very quickly I recommend it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2021
Quality of the site, but lacks detail to place an entire order. Some motorcycle or quad merchants provide nomenclatures.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2021
Very good site and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2021
satisfactory order, regarding delivery having stuck the qr code on our door the delivery person didn't even bother to ring.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2021
OK well received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2021
Always there to answer various questions, very responsive and reasonable prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2021
Everything went well, nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2021
Glue in open box I'm not happy about that
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/08/2021
Order placed on 11/08 on 21/08 still no news I call many times obviously no one answers. I send an email and there I am informed that my part is not available while it is on the site! No email to inform me that the order would be delayed or anything ... in fact they take orders without being sure they can fulfill them. After 12 days I canceled and requested a refund. They are not ready to see me again.
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Response from Pieces Bateaux
We had several exchanges by email with you regarding the follow-up of your order. 1 joint out of the 2 ordered has indeed been shipped and the remainder has been refunded. We are surprised by the content of your remarks. Your comment does not deserve a response from us.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2021
Correct delay, very well packaged, very nice delivery person.
Compliant products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2021
Availability of my parts a bit long but an info email was sent to me.
I recommend the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
a lot of choice, random delivery but good communication
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2021
Hello
I am satisfied with my order (the 4 spark plugs and the 2 thermostats) my engine works well now evinrude 90 hp best regards Bernard
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
I am satisfied with my order received very quickly. The refund of part of my delivery without any problem thank you have a good day and see you soon Maurice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2021
a bit long for shipping (a week) but well packaged and received the right part I ordered. ultimately a reliable site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2021
Impossible to reach you by phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
quick and good reception
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2021
Simple to use site, no more difficulty finding the invoice edition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2021
DPD a bit expensive: 6 euros for a part costing 12 euros and weighing a few grams...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2021
Hello I have already placed orders and very satisfied very professional regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/07/2021
Hello delay too long for gas refill
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Response from Pieces Bateaux
Hello,
You did not order a gas refill from us.
Your order concerns a water pump body tube.
It was shipped 5 days after your order, as we had to order the part from our supplier, in accordance with what we displayed on our site.
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2021
Technical request quick response order made received 3 days later
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2021
Perfect shipping speed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
Hello
The choice of parts is good, the delivery time is still a bit long! And delivery in two parts is not great especially spaced out by 1 day! Twice the sending relays!
Otherwise good hence the score of 4
Regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
Part compliant and fast delivery times.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/07/2021
Very bad transport service, definitely not recommended to your acquaintances
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Response from Pieces Bateaux
Hello,
We inform you that we have filed a complaint with DPD and will get back to you when we have a response regarding the delivery delay.
Best regards,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2021
Very good, compliant, fast delivery and well packaged.
Good communication.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2021
Part conforming to my wish, correct delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2021
Hello, the delay is very good. Except that I did not receive the right part
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2021
Very good for boat parts service, but some issues with delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2021
VERY GOOD
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/06/2021
I ordered a part for Mercury on June 16 and received it on July 1, too slow
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Response from Pieces Bateaux
Hello,
As this is an original technical part, we are dependent on the manufacturers' deadlines.
Your order has been processed as quickly as possible, but Mercury is currently very delayed on delivery times.
Remaining at your service,
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/06/2021
Very disappointed with our table, the compass rose in decor disappears with a sponge wipe, when I bought it this logo pleased me which motivated my order. So I find myself after 1 day with a white plate
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Response from Pieces Bateaux
Hello,
Following our exchanges, we have informed our supplier of your problem and we will get back to you as soon as possible.
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2021
The delay is good, the only small annoying detail is that I did not receive confirmation that my package was available at the pickup point for quicker retrieval.
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