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Rating: 4 out of 5
access to references quite easy
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Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 412 published reviews
Summary of reviews
The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
Reviews 1, 2 and 4 stars
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Rating: 4 out of 5
Well packaged, product compliant, nothing to report
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Rating: 4 out of 5
Nothing to comment
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Rating: 4 out of 5
Good serious site, many references, good order tracking
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Rating: 4 out of 5
Fast and efficient service
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Rating: 4 out of 5
compliant articles, delivery costs a bit expensive
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Rating: 4 out of 5
satisfied
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Rating: 2 out of 5
Parts very poorly packaged and poorly protected also loosely dispatched in a box, this is not normal, plus packaging that does not match the content, too bad
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Response from Pieces Bateaux
Sir,
We thank you for your comment, the opinion of our customers is precious for improving the quality of our service on a daily basis.
In your case, we are sorry that the packaging did not meet your expectations. However, we are regularly praised by our customers for the quality of protection of our products. If you received the products in perfect condition, isn't that the main thing?
Regarding the packaging box, being in an eco-responsible approach, we reuse the boxes received from our suppliers when they are in good condition. Thus, it is possible that you received a box in the name of a motorist, but we believe it is more responsible to act this way than to throw these boxes away and reuse new ones.
We strive to do everything to satisfy you, once again presenting our apologies for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
We thank you for your comment, the opinion of our customers is precious for improving the quality of our service on a daily basis.
In your case, we are sorry that the packaging did not meet your expectations. However, we are regularly praised by our customers for the quality of protection of our products. If you received the products in perfect condition, isn't that the main thing?
Regarding the packaging box, being in an eco-responsible approach, we reuse the boxes received from our suppliers when they are in good condition. Thus, it is possible that you received a box in the name of a motorist, but we believe it is more responsible to act this way than to throw these boxes away and reuse new ones.
We strive to do everything to satisfy you, once again presenting our apologies for the inconvenience caused.
Sincerely,
The Pièces Bateaux team.
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Rating: 4 out of 5
everything was compliant
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Rating: 4 out of 5
The delivery time could be improved
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Rating: 4 out of 5
no problem and fast
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Rating: 1 out of 5
This is not the right cable, can you return it and receive the correct model?
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Response from Pieces Bateaux
Hello,
What is your problem?
Does the cable received not match the one you ordered?
Or does the reference you ordered not match your needs?
Please clarify your question so that we can assist you.
You can contact us by phone or email.
Best regards,
The Pièces Bateaux team.
What is your problem?
Does the cable received not match the one you ordered?
Or does the reference you ordered not match your needs?
Please clarify your question so that we can assist you.
You can contact us by phone or email.
Best regards,
The Pièces Bateaux team.
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Rating: 4 out of 5
Navigating the site did not allow me to find all the parts, I had to call the technical service who were very available and professional
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Rating: 4 out of 5
Delivery time respected
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Rating: 4 out of 5
Serious and very fast shipping. I recommend it to you
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Rating: 4 out of 5
Order compliant, I was well advised by your services (just a small note I had requested the part number for a turbine as well as the water pump seals for this 6 hp mariner model and not the complete water pump if it was possible of course? aside from this detail, I recommend piecesbateaux.com.
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Rating: 4 out of 5
Part ordered on Wednesday, shipped on Monday. If it had left on Friday, I would have given 5 stars.
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Rating: 4 out of 5
Complete harness but two different sizes of cables instead of three.
The whole is assembled and works.
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The whole is assembled and works.
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Rating: 4 out of 5
4 stars for delivery times respected, and order compliant.
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Rating: 4 out of 5
Very good
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Rating: 2 out of 5
Delivery too long
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Response from Pieces Bateaux
Hello,
We take into account all the opinions of our customers.
We regret that the delay did not suit you.
However, please note that it remains reasonable, knowing that you placed your order the day before a weekend, and that we had to source your part from the Mercury factory.
We ordered your part on 5/8 and we immediately reshipped it to you upon receipt on 8/8.
You received your order on 10/8, which is a delay of 1 week.
Best regards,
The Pieces Bateaux team.
We take into account all the opinions of our customers.
We regret that the delay did not suit you.
However, please note that it remains reasonable, knowing that you placed your order the day before a weekend, and that we had to source your part from the Mercury factory.
We ordered your part on 5/8 and we immediately reshipped it to you upon receipt on 8/8.
You received your order on 10/8, which is a delay of 1 week.
Best regards,
The Pieces Bateaux team.
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Rating: 4 out of 5
thank you
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Rating: 4 out of 5
hello to the whole maupiti team (next to bora bora) really great your site as well as your speed just one thing the shipping price you charged me 24 euros I believe for colissimo I recommend a lot by colissimo the piece being light it should not exceed 14 euros best regards thierrydeflandre
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Rating: 4 out of 5
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Rating: 4 out of 5
good site to order, quite fast, too bad the oil filter was not the right one and not from the quisilver brand given the price of the filter (8 euros)
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Rating: 4 out of 5
good
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Rating: 4 out of 5
Piece received with a bit of delay but good communication.
I recommend this site.
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I recommend this site.
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Rating: 4 out of 5
It's serious,
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Rating: 4 out of 5
Simple and easy to use
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Rating: 4 out of 5
Efficient this is the second time I order too bad the delivery is at a relay point and no delivery note but nothing was missing products received in 48 hours
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Rating: 4 out of 5
Fast delivery
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Rating: 4 out of 5
very good
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Rating: 4 out of 5
effective!
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Rating: 4 out of 5
I received the parts within the allotted time and they were in accordance with my order
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Rating: 4 out of 5
Suoer5
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Rating: 4 out of 5
Preparation quite long
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Rating: 4 out of 5
Too bad some references are in the catalog and removed by the supplier
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Rating: 4 out of 5
perfect!!
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Rating: 4 out of 5
Delivery a bit long but related to transport
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Rating: 4 out of 5
Very good
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